Professional Services Solutions Consultant at Procore Technologies

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We’re looking for a Professional Services Solutions Consultant to play an integral role in supporting the sale of Procore's Professional Services. You'll leverage your deep experience leading software implementations and your expert knowledge of Procore to inspire customer confidence.

As a Professional Services Solutions Consultant, you'll help architect best practice solutions that address the specific needs of our customers that are both practical to implement and easy to service. You’ll serve as a critical link between commitments made during the sales cycle and delivery of the implementation. You’ll serve as the expert voice, pivotal designer, reviewer, and escalation point to ensure success for new and existing Procore customers.

This position will report to the Senior Manager, Engagements and has the opportunity to work remotely in Canada or be based in our Toronto, ON, or Vancouver, BC office. We’re looking for someone to join our team immediately.

What you’ll do:

  • Build strong relationships with customers and prospects to develop transformational solutions that align business value to needs
  • Assist Sales on new business opportunities by providing input for RFPs, supporting sales meetings, and designing and scoping services solutions for clients and prospects
  • Review, advise, and approve the scope and cost of Procore's professional dervices; contribute to services revenue and profitability team goals
  • Develop an expert understanding of Procore's technology to create and support SOW and addendums that represent the interests of customers and the Professional Services team
  • Conduct revenue forecasting and professional services sales pipeline review across the APAC region.
  • Partner with key members across Product, Engineering, Marketing, Customer Success and Sales teams to lead and execute functional initiatives
  • Work closely with clients to ensure a smooth transition from sales to implementation to Customer Success Manager
  • Continually search for ways to improve services offerings and the methods by which customers are on-boarded to Procore 
  • Support team engagement and growth by nurturing a culture of achievement and teamwork
  • Play a leading role in the development of the services team as we scale, including process, people, and technology
  • Formally elevate and increase the importance of project management skills and approaches across our international markets

What we’re looking for:

  • Bachelor’s degree is preferred or equivalent work experience
  • 5+ years of enterprise software implementation or scoping experience with a focus on technology consulting, project management, or customer management
  • Experience with scoping services or leading software implementations on a global scale is strongly desired
  • Ability to thrive in a dynamic, entrepreneurial environment while working independently and remotely with cross-functional teams across the globe 
  • Excellent business and technical presentation skills; current experience presenting services options and SOWs to clients virtually and in-person 
  • Demonstrated experience working with Sales with an emphasis on prescribing services related to upselling, cross-selling, change orders, and solution best practices
  • Record of consistently meeting objectives and exceeding targets at top-performing companies
  • Demonstrated interest in technology, including comfort with technical concepts and ability to learn new technology applications
  • Strong interpersonal and relationship-building skills, including the ability to work with both technical and business team members, and across all levels of management
  • Working Knowledge of professional services automation software, specifically project tracking, resource management, and utilization
  • Ability to apply strategic thinking and demonstrate an understanding of requirements to execute
  • Ability to make decisions guided by policies, procedures, and business plan with limited guidance
  • Consulting skills (e.g. strategic, technological) and balance between a service-driven and sales mindset

About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, housing complexes, and more. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee enrichment and development programs, and friends and family events.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • SalesforceCRM

Location

Procore's Carpinteria campus is the largest of our offices, with multiple buildings spread along the coast and surrounding areas.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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