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Partnerships Lead

| Greater LA Area

WELL is a fully integrated patient communication platform that enables enterprise health systems, private practices, and vendors to communicate with patients securely across any channel, including text messaging, email, telephone, and live-chat.

With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.

Founded in 2015, WELL is based in Santa Barbara, California and was recently rated the category leader for Patient Engagement Software by G2 Crowd. WELL serves many of the country’s leading health systems and powers best-in-class experiences for more than 7,000 healthcare professionals and 5 million patients nationwide.

SUMMARY 

WELL Health is building a communication platform for our health system customers. Expanding WELL's ecosystem of partners is critical to proving the viability of WELL's communication platform and creating revenue from those partnerships. The Partnerships Lead will have opportunities to engage with WELL’s clients, partners, and all levels of WELL staff. You will support the SVP of BD and will be responsible for expanding the pipeline of potential partners, ensuring those potential partners are moved through the partnership process in a timely manner, and building lasting relationships, financial and otherwise, with those partners. If you are a self-starter that is motivated by building relationships through a balance of detailed project/account management responsibilities and an understanding of the healthcare ecosystem, this is the role for you.

Responsibilities include:

  • Creating and managing relationships with WELL’s partners
  • Working with the customer success and sales team to identify and prioritize partnership leads 
  • Lead discovery calls with interested partners and WELL customers
  • Maintain executive-level tracking and status updates for all partners 
  • Collaborating with WELL’s marketing & sales teams to create co-marketing content and co-selling plans with partners
  • Attending conferences and industry events to prospect the market for partnership opportunities and build relationships
  • Training and ongoing education of the partner process
  • Networking, cold calling, lead follow-up through emails, and product demonstrations
  • We are a scrappy start-up - successful candidates aren't afraid to jump into projects and contribute where/when it’s needed. 

REQUIREMENTS

  • BS/BA in Business Administration (or equivalent)
  • 1-3 years of partnerships or account management experience
  • 1-5 years of healthcare experience (provider or vendor side)
  • Polished presentation skills and comfort with executive-relations
  • Strong written and verbal communication skills (demo-ing included)
  • Strong analytical, problem-solving, and logical reasoning skills
  • Effective working collaboratively and autonomously 
  • Willingness to travel: 25% travel role
  • Location: Seattle/Tacoma, WA or Santa Barbara, CA

BENEFITS

  • Full Health Benefits (Medical/Dental/Vision)
  • Generous equity package
  • Unlimited Vacation / PTO
  • Monthly commuter stipend
  • Fantastic company culture
  • Frequent happy hours and events
  • Dog friendly office
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • PardotCMS
    • Adobe CMS
    • Google AnalyticsCMS
    • Google AdsCMS
    • SalesforceCRM
    • MailChimpEmail
    • ZoominfoLead Gen

Location

Located in the heart of downtown Santa Barbara, just a 10 minute walk from the beach, and moments away from top eating and drinking establishments!

An Insider's view of Well Health, Inc.

What’s the vibe like in the office?

The WELL team is a group of lively, driven and hardworking individuals. There is always music playing and dogs hanging- making it truly enjoyable to come into the office. The environment is very collaborative and exciting. I feel valued and challenged every day- the 4pm beer from the office keg is always well deserved! 10/10 would recommend WELL!

Jess

Inside Sales Rep

What kinds of technical challenges do you and your team face?

As an integration engineer, I am exposed to working with different EHRs. Records kept by different facilities need to be interchangeable; the file formats and structure need to be consistent enough that they can be read by our software. I am always thrilled to use our tools in innovative ways to overcome the challenges of our healthcare IT industry

Stephanie

Integration Engineer

What makes someone successful on your team?

WELL’s Business Development Team is the foundation of our sales engine and secret sauce to the company’s incredible growth over the past few years. The most successful reps are hungry and creative. They exceed pipeline targets, crush activity metrics, and most importantly - elevate the team around them.

Tom

Business Development Manager

What is your vision for the company?

The average American spends more than $10K a year on healthcare, but customer service in medicine is rated the third-worst of any industry. We’re going to change that, giving patients delightful experiences, freeing the industry from clunky, obsolete communication practices, and making healthcare easier and more accessible—for everyone.

Guillaume

CEO

How does the company support your career growth?

WELL gives me opportunities that I wouldn't otherwise get at a larger company. These opportunities are usually ones I have done before and WELL let's me rise to the occasion and figure it out. I can't recommend WELL enough if you would like to accelerate your career growth.

Erin Clayton

Data Engineer

What are Well Health, Inc. Perks + Benefits

Well Health, Inc. Benefits Overview

Full Health Benefits (Medical/Dental/Vision)
Generous equity package
Unlimited Vacation / PTO
Located in the heart of downtown Santa Barbara
Monthly commuter stipend
Fantastic company culture
Frequent happy hours and events
Stocked kitchen
Ergonomic desk setup
Dog friendly office

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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