Manager, Deal Desk
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
*Please note, this position can be based in Irvine, CA, Austin, TX, or remote
The Deal Desk Manager plays a vital role in helping R365 continue to scale the business. This role will streamline quote-to-cash processes in collaboration across departments on complex problems and have a strong understanding of Salesforce.
How you'll add value:
- Lead and develop the Deal Desk team to elevate all processes associated with
- Prepare monthly closing reports for management on new deals and totals by revenue type
- Provide guidance on deal structures and deal approval
- Ensure compliance with trading guidelines and business processes
- Be the point of escalation for complex quotes and deals
- Deliver relevant training to new and existing Sales team members
- Collaborate with Accounting on billing issues resolution
- Identify, plan, and execute on opportunities for automations and improvements
- Project manage or assist with projects as needed
- Other duties as assigned.
What you'll need to be successful in this role:
- QUALIFICATIONS
- Minimum 3 - 4 years Deal Desk or Sales Operations experience in B2B SaaS sales
- Experience leading a Deal Desk or Sales Operations team
- Excellent understanding of end of month and end of quarter closing procedures
- Excellent understanding of Salesforce and proficient with CPQ
- Understanding of ERP software
- Strong experience in contracting and negotiations
- Track record for keeping up with deliverables and deadlines
- Clear business acumen to drive revenue
- Excellent understanding of revenue recognition principles
- Knowledge of Sage Intacct and mapping the data to Salesforce
- Experience in Direct and Channel sales model
- Understanding of usage billing
- Salesforce Admin Certification
PREFERRED QUALIFICATIONS
R365 Team Member Benefits & Perks
- Salary Range: $115 - $145K annually
- Ability to work remote or hybrid
- Comprehensive medical benefits
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
- Philanthropy events
Why join our amazing team?
- We're a community that prides itself in creating innovative solutions and producing quality work
- Our product is the secret ingredient that makes a real difference to restaurants nationwide
- The open concept work environment that we've created is causal, collaborative, and cultivates communication
#BI-Remote
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.