Core Digital Media
Core Digital Media empowers you to make smart financial decisions related to life's biggest moments
Playa Vista, CA

Manager of Account Management at Core Digital Media

| Greater LA Area
Sorry, this job was removed at 11:55 a.m. (PST) on Monday, April 20, 2020
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Core Digital Media is on a mission to help consumers with their biggest financial decisions across mortgage, insurance, education and more. One of our newest sites, PolicyPilot.com, allows consumers to get access to a variety of insurance offerings from some of the largest carriers in the industry. This includes auto, life, homeowners, health and more.
We are looking for a Manager of Account Management to join the Policy Pilot team and expand our relationships with our insurance clients so that we can better serve our consumers. The Sales Leader role focuses on the strategic aspects of developing and managing customer relationships with a roster of Insurance based clients. This person will lead a sales team of three Account Managers and will develop and execute a sales plan focused on growing our insurance business across all our insurance offerings. The ideal candidate will have solid communications skills and an analytical background who can develop and execute a sales plan with monthly and quarterly activity updates to expand business and optimize growth.

Responsibilities:

  • Develop sales strategies to expand relationships with insurance clients managing them through the entire sales cycle.
  • Build and maintain valued, trusted relationships with clients which includes a deep understanding of their needs and monitor their preferences.
  • Work cross-functionally with analytics, product, marketing and client service teams to grow and optimize client campaigns and meet client needs
  • A self-starter mentality and desire to solve problems and Identify and present new client opportunities using data and analytics
  • Resolve escalated client requests, campaign management, performance optimization, and billing reconciliation and needs
  • Manage and support new client on-boarding processes and on-going quality assessment
  • Lead, mentor and motivate a sales team to improve their performance, as well as hiring and training new sales representatives.
  • Set targets, develop performance plans, and rigorous, objective standards for sales team
  • Develop and adhere to strategies that establish proactive communication, monitor and improve campaign performance and effectiveness, optimize value propositions, and position Policy Pilot as the most valued and respected lead generation service in the insurance industry
  • Keep abreast of competition, competitive issues, and products and services in the insurance space

Skills:

  • 3-5 years experience in an external partnership or vendor management role driving sales performance. Experience in the insurance sector or other B2C financial products sales is preferred but not required.
  • Requires a high performer with documented success and experience exceeding targets
  • Requires strong leadership presence and prior experience communicating with senior leaders
  • An analytical leader with the ability to translate data driven insights into operational excellence
  • Excellent communication and presentation skills. You will be working with many internal and external stakeholders
  • The desire to work in a high responsibility, high exposure role within a hyper-growth company
  • Must be highly-organized and able to manage and prioritize tasks across a large and varied portfolio of clients
  • Able to operate effectively as part of a team as well as independently 

Requirements:

  • Bachelor’s Degree or higher
  • 5 years of account management experience
  • 2-3 years of sales leadership experience
  • Understanding of the insurance industry a plus

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Where we are

We are located in West Los Angeles in the heart of Silicon Beach.

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What are Core Digital Media Perks + Benefits

Core Digital Media Benefits Overview

Core Digital Media provides its team members a comprehensive benefits package that includes medical, dental and vision coverage, 401K matching (we match 100% up to 3% of your contribution), unlimited PTO plan, in-office yoga and HIIT classes, in-office massages, breakfast and lunch provided twice per week, healthy snack options, beer on tap and much, much more.

Culture
Volunteer in local community
Core Digital Media believes in giving back to the community where we live and work. We participate in a variety of charity efforts such as LA Food Bank, Wounded Warriors Project, Angel Tree Toy Drive
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
CDM has committee focused on company culture and events, community outreach and charity, new team member buddy program and others.
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
We match 100% up to 4% of the employee's contribution
Performance Bonus
CDM's performance bonuses are paid quarterly or annually depending on the role you are in. We also give quarterly awards to those nominated by leadership as well as their peers
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
We offer 10 paid holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
We bring in lunch on Wednesdays and breakfast every Thursday morning
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Core Digital Media

What’s the vibe like in the office?

CDM is unique in that it exists in a competitive, fast-paced, ever-changing industry and still maintains its collaborative, nurturing community spirit. People are encouraged to think creatively and take risks; the result is a group of people invested in and energized by the work they do.

Chelsea Fusco

Online Marketing Manager - Team Lead

What does your typical day look like?

As Social Media Manager of WalletJoy, a typical day at work is never quite typical at all! With the startup nature of the brand and the current remote work situation – every day is different. My days are always filled with support from CDM, though. When you feel appreciated, it makes a difference. This company lives out the mantras they preach!

Nicole Musa

Social Marketing Manager

How has your career grown since starting at the company?

I started as an entry-level Analyst & I am now a Director leading our CRM team. This is due to CDM's investment in my training & professional development. Leadership has always kept my best interests in mind, and has provided me with the tools needed to accomplish my goals. As a result, I have been able to succeed in ways I could not have imagined.

Megan Craven

Director of Marketing (CRM)

How do your team's ideas influence the company's direction?

In Business Analytics, we are constantly tracking and analyzing the company’s performance and impacts of any strategy or business changes. We then summarize our findings into a clear and concise story to show current health of the business and make strategic recommendations. This applies to both day to day and long-term business decisions.

David Peet

Manager of Business Analytics

What projects are you most excited about?

Our continued re-architecting monolithic applications into Microservices. CI/CD is being re-imagined and actively worked upon including expanded Test Automation capabilities. Our front-end continues to get modernized by addition of new UI frameworks. After successful migration to AWS, we continue to explore building more cloud native applications.

Deepak Vashishtha

VP of Software Engineering

Jobs at Core Digital Media
12

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Editor

Core Digital Media
Greater LA Area
5 days ago
+48
Who We Are Core Digital Media is a leading digital marketer and provider of online solutions that enable people to save money across a variety of personal finance products. Our products are fueled by an industry-leading marketing platform that connects tens of millions of people with a wide range of financial institutions that can help improve those people’s lives. We are looking for a proactive Editor to help us build upon recent SEO gains with

Online Creative Marketing Manager (Video Production)

Core Digital Media
Greater LA Area
1 week ago
+48
Core Digital Media is seeking an enthusiastic Creative Marketing Manager to join its Online Marketing Display team. If you’re looking to challenge yourself in a fast-paced, innovative company, this is the place for you! As a vital member of the creative team, you’ll work in conjunction with online marketing managers to develop and create the most engaging and eye-catching video/animation/image ads on the Internet.

People Business Partner

Core Digital Media
Greater LA Area
2 weeks ago
+48
Partner with leaders to create a talent strategy that enables the business to achieve its OKRs. Collaborate internally with the Culture and People Team on departmental OKRs. Participate in the development and implementation of departmental career development, performance and talent management, leadership development, compensation, team member engagement, communications, training and development, succession planning/workforce planning, and G&A cost analysis. Provide clear, effective, timely and constructive feedback and/or coaching on all aspects of individual and team actions, behaviors, and interactions including but not limited to interviewing techniques, effective labor relations, team member communications, new hire orientation, training programs, etc. Partner with leadership and Recruiting to scope new requisitions as needed.

Product Manager

Core Digital Media
Greater LA Area
2 weeks ago
+48
About Core Digital Media: We’ve been crushing it in direct-response advertising for almost 20 years, using a combination of people, platforms, and data to turn ad impressions into high-quality customers for our clients. Now, we are looking to expand our reach and our offering to customers.   The Opportunity Core Digital Media is looking for a Product Manager to help us grow our value to our clients and provide our customers with a great

Data Science Manager

Core Digital Media
Greater LA Area
2 weeks ago
+48
Core Digital Media is looking for a passionate data science leader to join our data science team. As a leader of the data science team you will be piloting and leading the development and deployment of advanced Statistical and Machine Learning models. You would also be responsible for leading a team of data scientists that will leverage data and AI/ML algorithms to drive business results. You will be collaborating with different business groups in the organization and will be a trusted liaison between data science and the different groups to identify new business opportunities and integrate data science applications into business processes.

Sr. Business Analyst

Core Digital Media
Greater LA Area
2 weeks ago
+48
The Senior Business Analyst will work across the organization identifying actionable insights to drive strategic business decisions. This collaborative role will query data from multiple databases, research and implement innovative ways to look at data, perform a wide range of formal and ad hoc analyses, and present recommendations across all levels of the company. This role requires strong written and verbal communication skills with the ability to support senior leadership and external partners.

Sr. Web Developer

Core Digital Media
Greater LA Area
2 weeks ago
+48
The Sr. Front End Developer will be a key participant in the front-end/UI design, development and delivery of mission-critical Web applications. We are looking for a pro-active, self-motivated, well-rounded and hands-on individual who likes to work in a fun and collaborative environment.

Online Marketing Manager (Social)

Core Digital Media
Greater LA Area
3 weeks ago
+48
We are seeking a strong Online Marketing Manager who can leverage data and their own creativity to produce highly profitable DR marketing campaigns. This involves strategically testing all available levers, optimizing based on data, and creating compelling creative assets. This role is a very hands-on position with direct management and execution of marketing campaigns for Core Digital Media across social and native platforms.

Online Marketing Manager (Display)

Core Digital Media
Greater LA Area
3 weeks ago
+48
We are seeking a strong Online Marketing Manager who can leverage data and their own creativity to produce highly profitable DR marketing campaigns. This involves strategically testing all available levers, optimizing based on data, and creating compelling creative assets. This role is a very hands-on position with direct management and execution of marketing campaigns for Core Digital Media across native and display platforms

Scrum Master

Core Digital Media
Greater LA Area
3 weeks ago
+48
Core Digital Media is seeking an experienced and tech savvy Scrum Master to join our team. This individual will help drive the execution and delivery of technology projects as well as run daily Scrum Teams including coaching and mentoring across departments. This role is critical in our agile process and you will be working with business stakeholders and engineers to ensure we implement a strong Agile methodology in which we deliver what we plan

UX Designer

Core Digital Media
Greater LA Area
3 weeks ago
+48
Core Digital Media is focused on empowering people to improve their lives financially. For the last 20+ years, our websites LowerMyBills, WalletJoy and PolicyPilot has been focused on helping people navigate the world of finances, providing them with savings and money-making opportunities through our relationships with service providers across mortgage, credit cards, loans, insurance, banking, home services and personal finance. Core Digital

Product Coordinator

Core Digital Media
Greater LA Area
3 weeks ago
+48
As a Product Coordinator at CDM you will manage, maintain, and troubleshoot lead delivery of existing accounts. You will onboard new accounts, across many platforms, in an accurate and timely manner while building positive relationships to ensure internal and external customer satisfaction. Tracking and recording all related client touch points including data and ongoing communication will be a part of your daily routine. Manage lead delivery coordination including test leads, troubleshooting, and B2B communication between clients and engineering. You will be in charge of rejects from figuring out the issue, resolution up to future prevention. You will also have the ability to test and manage our digital media platform, from setup to design tests. Finally, you will have the opportunity to work on the PolicyPilot website. This is a demanding role that requires you to perform many tasks including creating solutions and being a great resource for all teams working on the insurance product. This will also help you showcase your analytical skills by sharing your data findings on efforts done with sales team, product team, marketing team and other internal stake holders. We work hard, we drink a lot of coffee, we take pride in our work, and we even manage to squeeze in a game or two of Ping-Pong!