THE COMPANY

Medely is the largest workforce management platform specializing in delivering healthcare professionals through an on demand marketplace. As an economic empowerment engine, Medely allows healthcare professionals instant access to high paying jobs with the freedom and flexibility to work when/where they want, while providing healthcare facilities access to the largest on-demand network of ready to work healthcare professionals.

We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare staffing is done. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare.

HIGHLIGHTS

- Founded in 2016 and having recently secured their Series C, Medely is facing explosive growth in a $3.65 trillion U.S. healthcare market ripe for tech disruption (Forbes, 2019).

- Medely’s staffing platform provides high quality, on-demand professionals to more than four thousand healthcare facilities in over 50 U.S. markets. Their network boasts over 90,000 selectively vetted and credentialed healthcare professionals including nurses, medical assistants, technicians, and specialists.

- Medely has consistently exceeded growth goals and is excited to continue the momentum in 2022!

Reporting to the Account Management Manager, this Account Manager position is responsible for retaining and growing our current active Hospitals on the platform. Candidates for this role will be the point of contact for assigned customers working with other department leaders within the organization to ensure a successful customer journey. This includes being strategic in upsells and identifying new opportunities.

The Hospital Account Manager role will require to build strong relationships and be responsible for the overall success of the Hospitals to meet or exceed company goals.

The Hospital Account Manager role will also work closely with our Product and Marketing departments to communicate and inform the unique needs of our hospital customers.

Responsibilities

• Present and deliver Performance quarterly business reviews 
• Taking a proactive approach to stay on top of the high revenue Hospitals
• Generate progress reports to give to clients and higher-ups with the organization 
• Identify upsell opportunities
• Forecast and track client Hospital metrics 
• Operate as the point of contact for assigned accounts 
• Communicate with inter department leaders 
• Develops and maintains long-term relationships with accounts 

Required Qualifications

• 6-8 years of prior Account Management / customer retention type roles ensuring customer satisfaction, adoption, and upsell 
• Proven track record working with Hospitals and knowledge in that specific healthcare industry 
• Ability to manage multiple projects / high revenue accounts 
• Excellent verbal and written communication
• Outstanding analytical, problem solving, organization, and multitasking skills

In accordance with Colorado's Equal Pay for Equal Work Act, the expected base salary range for this role in Colorado is $75,000 to $81,000, annually.

This position may be eligible for additional compensation and benefits including: commission, health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, floating holidays and paid holidays); and parental leave and benefits. Actual compensation will be determined by experience and other factors permitted by law. Connecticut, Ohio, Rhode Island, Nevada, NYC, Maryland and Washington all have compensation laws typically requiring that the compensation is disclosed after the first round of interviews.

WHY MEDELY: BENEFITS & PERKS

- Competitive Compensation: Based on experience and performance

- Long Term Incentives: 401k

- Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance

- Flexibility: We believe that work/life balance is important, so we offer three weeks of vacation and ten paid holidays

- Energetic team environment

- Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry on a national scale!

- Ownership: Drive meaningful business impact on a team that you’ll help build and define!

- Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. 

We are an E-Verify company.