Enterprise Account Manager (Scaled)

| Greater LA Area
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As an Enterprise Account Manager you will focus on expanding accounts by focusing on each line of business. You will join a highly motivated, energetic sales team that takes pride in growing customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries. The Account Manager is an ambitious and organized professional who will drive expansion in our accounts by leveraging existing relationships in our installed base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, and challenge customers' thinking about how Miro can transform the way businesses work. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.

The Account Management team is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing a broad range of disciplines and industries. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful!

What you’ll do
  • Combine the interests of multiple client stakeholders to drive account revenue growth
  • Build account action plans to help define appropriate expansion strategies
  • Reach out to new trials/users within customers to expand use cases and drive more revenue
  • Work with marketing on executing campaigns
  • You will master the art of discovery, and inspire new use cases where Miro can solve our customer’s challenges.
  • Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
  • Use a variety of methods (Email, phone, social media) to engage prospects, users and decision makers
  • Achieve monthly/quarterly quotas of pipeline and closed business.
What you'll need
  • Bachelor's Degree
  • 4+ years of sales experience within SAAS
  • Strong prospecting, territory planning, and team-selling experience
  • Proven track record of exceeding sales quotas
  • Experience in a fast-paced, dynamic environment
  • Excellent verbal and written communication skills
  • You have the ability to grow rapport and relationships with potential clients
  • You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team
  • You are curious: always looking for an opportunity to learn, grow and give/receive feedback
  • You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.
What’s in it for you
  • Excellent health benefits that include medical, dental and vision
  • Flexible time off
  • 401k Matching
  • Catered lunches + free snacks and drinks
  • Brand new office coming soon!
  • Team outings 
About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. With over 5 million users and 20,000 paying customers, Miro is trusted by Dell, Cisco, Salesforce, PWC, EA, and many more global companies of all sizes.

At Miro, we are a team of dreamers. We look for individuals who dream big, work hard and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves everyday. If this sounds like something that excites you, we want to hear from you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Miro is situated in the trendy area of the Arts District filled with plenty of places to eat and explore.

An Insider's view of Miro

How do you collaborate with other teams in the company?

The main way we communicate is through Slack and, of course, Miro. We use our own tool extensively from product design to collaborating around account strategies. GSuite is also utilized.

Matt

User Education Manager

How has your career grown since starting at the company?

My career has grown exponentially after joining Miro. I’ve had the opportunity to travel overseas to meet, learn and work side by side with some of the most passionate people in the tech industry. Their focus on passion, commitment, desire to learn and get better have created an inner motivation to bring my A+ game day in and day out.

Stephen

Lead, Sales Operations

What projects are you most excited about?

I'm excited about building a large community of Miro users and potential users where we can exchange ideas, learn from each others successes and failures and transform our world one infinite canvas at a time.

Brittni

Community Marketing Manager

What are Miro Perks + Benefits

Culture
Volunteer in local community
Miro volunteers in our local community once a quarter and our most recent activities have included beach cleanups and preparing hygiene kits for the homeless population
Friends outside of work
Eat lunch together
Intracompany committees
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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