Enablement Manager, Underwriting Training
Founded in 2016, Better is a digital-first homeownership company whose services included mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:
- From its founding in 2016 through 2020, Better funded $30.9B in home loans and provided over $7B in cumulative coverage through Better Cover and Better Settlement Services, the insurance divisions of Better
- Ranked #1 on LinkedIn’s Top Startups List for 2020 and 2021
- Ranked #2 on Fortune's Best Companies for Millenials 2021
- Fortune Best Workplaces for Women 2021
- People Magazine Companies that Care 2021
- Inc Magazine's Best Workplaces 2021
- Top Women Originators 2021
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- Better has raised over $400M in equity capital since inception
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We encourage individual potential rather than years of experience. We see the value in each person’s perspective, and recognize their talents, regardless of what the market says. We believe it’s important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Better is a family of companies. Better Mortgage Corporation provides home loans; Better Real Estate, LLC provides real estate services; Better Cover, LLC provides homeowners insurance policies; and Better Settlement Services provides title insurance services.
A Better Opportunity:
Better is seeking an Underwriting Training Manager to support our rapidly-growing Enablement team. This individual will manage and oversee a team of 12 Underwriter Trainers. The UW Training Manager will operate as a bridge partner between mortgage leaders and Enablement at Better. In this role, it will require understanding the needs of the Underwriting organization in order to facilitate the successful launch and scale of training programs to help our Underwriting Team grow and meet key performance objectives.
Our ideal candidate has strong subject matter expertise and experience as a manager on Underwriting at Better. They are strong in strategic planning, instructional design, facilitation, and program implementation, and are experienced in management and leadership best practices.
Responsibilities will Include:
As Better's UW Training Manager, your responsibilities will be wide and evolving in scope. You can expect to actively contribute in the following ways:
- Manage and oversee the Underwriting Training team; provide individual coaching and development to 12 Underwriting Trainers.
- Create clear actionable growth plans for each UW Trainer and drive that growth until it's realized.
- Drive the performance of the team as a whole ensuring that our Underwriting Trainers are experts on the ground and are delivering on the team goals.
- Partner with Underwriting Trainers in conducting ongoing needs assessments and designing strategic learning interventions for our Underwriting team at every stage of its growth.
- Monitor training program metrics and report actionable insights to stakeholders.
- Act as a strategic thought partner in terms of program design for both onboarding and continuing education purposes.
- Build and share their vision for the future state of the Underwriting Training program.
- Bring innovative solutions and areas of improvement around learning and development to the table.
- Ensure all participants are trained effectively and efficiently on key underwriting concepts and technical skills; be an Underwriting SME to help their trainers grow in terms of technical skills.
- This role is designated as ‘Remote Mode,’ and employees are not expected to report into a Better office at any time. Proof of COVID-19 vaccination is not required unless fully remote employees attend an onsite, in-person meeting, office event, or otherwise interface with Better employees and/or customers in person.
About You:
- 6+ years of people management experience (preference is underwriting team management experience)
- Strong understanding and subject matter expertise in underwriting FNMA, FHLMC, and non-conforming mortgages as well as the underwriting methodology and philosophy (at least 3+ years of Underwriting experience)
- Strong ability to develop and grow a team providing consistent actionable insights and feedback.
- Strategic thought leadership experience and an ability to develop high level strategies.
- Experience building and managing stakeholder and cross-functional relationships.
- Passion and experience in Learning and Development, Enablement, and/or Coaching.
- Goal-oriented problem solver that can prepare and execute action plans.
- Composure and decision-making ability in a fast-paced and ambiguous environment.
- Excellent communication, organization, prioritization and time management skills.
Job Req ID: JR101759
Better is requiring all US employees to be fully vaccinated in order to go into the office. Our priority is first and foremost the safety of our employees and we require COVID-19 vaccination to help ensure their safety in the workplace. Please note that Better will offer a reasonable accommodation process for employees who are not vaccinated for medical or religious reasons.
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better Benefits & Compensation
Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:
- Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, savings accounts, 401k, and more.
- Personalized care and tools for realizing your mental health and wellness goals
- Robust wellbeing offerings that allow you unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more.
- Unlimited time off (with manager approval)
- 12 weeks of paid parental leave after 90 days of employment, and 20 weeks after 24 months of service.
- Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan.
Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected]. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
California Consumer Privacy Rights Notice for Job Applicants
Under the California Consumer Privacy Act (CCPA), Better is required to inform California residents who are our job applicants or prospective talent (together "job applicants") about the categories of personal information we collect about you and the purposes for which we will use this information. The notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.