SUMMARY

MeUndies sells underwear, sure. But because we’re vertically-integrated, direct-to-consumer, and handle everything from design to marketing to shipping, we bring our customers much more than just undies. We’re a lifestyle brand devoted to self-expression and basics that are anything but simple. A great pair of undies can brighten up your day and a great underwear company keeps it going. We wear our brand as a badge of honor and we’re not afraid to share it.

After launching a few pop-up shops and opening our first permanent store in Los Angeles, we are now looking for an experienced retail leader to build out our brick-and-mortar operations and strengthen our internal processes to support a successful roll-out of MeUndies stores across the country. As Director of Stores, you will provide strategic leadership and direction to the store teams and will make sure they are equipped with the right infrastructure, policies, and standard operating procedures to deliver the best possible customer experience. You will also be responsible for supervising the growth and development of the retail team at all levels.

DAY-TO-DAY RESPONSIBILITIES

• Own and manage all aspects of retail at MeUndies, including P&L responsibility
• Analyze key performance metrics and provide guidance for each store to achieve financial goals
• Provide direct, transparent, and consistent communication with store management to ensure alignment between retail stores and corporate office
• Coach the team on performance, provide professional development, and nurture the corporate culture
• Constantly seek to discover customer needs and deliver solutions to improve the shopping experience
• Partner closely with other departments (Product, Fulfillment and People Ops) to refine existing and establish new processes to support our stores, both permanent and temporary
• Execute marketing programs, initiatives and brand standards to maintain organizational consistency and efficiency throughout stores
• Ensure inventory counts and overall stock movement are conducted with minimal discrepancies across stores and the warehouse
• Manage any retail facilities issues as they arise while controlling operational costs
• Guide development work as a potential user for new in-store technology

You Have:

• 8+ years of relevant experience in retail or hospitality operations
• A Bachelor's degree or equivalent, MBA preferred
• A passion for creating a unique and exceptional customer experience
• Strong communication skills, including the ability to work cross-functionally with all levels
• A natural and enthusiastic leader with the ability to motivate others and build effective teams
• Preferred: experience in a quickly scaling start-up environment
• Preferred: experience project managing new store build-outs

WHY WORK AT MEUNDIES?

It's more than a job.

We’re a team of kind, smart, diverse, and fun people who are building an amazing business and brand.

So we look at the big things.

We offer competitive equity/salary packages, plus generous parental leave, 401k, awesome health benefits, and open time off. You’ll enjoy top-of-the-line hardware and software, and have access to an annual personal Learning & Development budget of $1,000!

And the little things.

Everybody gets access to an on-site gym, snacks, and an office keg (choose the cold brew by day, and the IPA by night).

Even everyday things.

There’s a structured review process, regular feedback surveys, and a focus on open communication—all to make sure you’re thriving, happy, and growing.

And those special extra things.

We keep things fun with frequent catered lunches, holiday parties, offsites, and an annual retreat. You’ll get a sweet, sweet MeUndies discount, as well as a complimentary monthly subscription for our feel-good undies.