Client Success Associate (Remote)
At Luxury Presence, we provide the world's leading real estate agents with stunning websites, world-class marketing tools and services, and access to an exclusive network.
We’re looking for a Client Success Associate to join our talented and growing Client Success team. Our clients are some of the top real estate agents in the world and as a Client Success Associate at LP, you’ll be positioned to help them maintain their online presence, the homebase for their businesses. In this position, you’ll be counted on to provide guidance, education, and solutions to your clients. To be successful, you’ll need to practice empathy, quick-thinking, and an understanding of web development, real estate, and digital media. Most importantly, you’ll be a partner to our clients as they grow their businesses.
Is this you?
You’re gifted at:
-Commanding softwares e.g. Front, Hubspot, Drive, Monday, Slack
-Building beautiful websites
-Leading customers through software training
-Communicating complicated technology to clients with expertise ranging from novice to advanced
-Being a team player
You have:
-The ability to understand the customer journey
-A deep sense of empathy
-The ability to be an out-of-the-box thinker
-The drive to solve problems creatively
You command:
-Teaching and helping customers
-Curiosity. You love to dig into problems and find solutions
-Start-up hustle & teamwork
-Mondays & project management