Account Supervisor

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Hello, is it Cie Digital Labs you’re looking for?

 

Are you looking for an opportunity to make an impact managing the relationship of a multimillion dollar account? Have you mastered the art of navigating rocky waters and maintaining the course calmly while satisfying internal and external partners? We might be looking for you, also!

 

Where big picture and efficiency meet, there’s our Account team. They’re sensible, assertive and amazing at collaborating as a team and with partners. Sometimes that means having tough conversations about timelines, budgets or challenges that arise. As a team, you are responsible for representing the voice of our business partners and working with your counterparts to develop and execute solutions that meet their goals and objectives.

 

The Account Supervisor will need to maintain accurate and effective communication across multiple teams and levels internally and externally.

What you’ll do: 


  • Be a fearless leader. You’ll need to take ownership of your projects and know where they’re at every step of the way.
  • Set the foundation. Foster and develop business partner and team relationships.
  • Manager of all things. Guide and lead all aspects of business oversight and be in lockstep with the Project Manager, including communication to all parties up and down the food chain while keeping the project vision and goals top of mind.
  • Go the extra mile. Be thorough in documentation, facilitate healthy discussions, make sure all the “i”s are dotted and “t”s are crossed, send prompt meeting notes and follow up on action items without nagging. Nothing falls through the cracks on your watch.
  • Document often. You’ll need to prepare project documentation such as briefs and strategy documents, meeting notes and status reports.
  • Get things done. Be a resourceful and execute effectively.
  •  

    What you need to succeed: 

    • Informative and Persuasive is your name. Know how to tailor your communication strategy to your audience, what they need to know and how they will best process and respond to the information.
    • Read between the lines. Be comfortable breaking down and providing feedback on what our business partners are trying to say even when they can’t put it into words.
    • Be comfortable in your skin. You should have the same level of comfort speaking to, brainstorming with and strategizing with teammates as you have with executives and business partners.
    • Group prioritization. You have to possess experience prioritizing and juggling team and individual initiatives going on simultaneously.
    • Be one with the people. You’ll need to know how to work with people and bring out the best of their strengths and production.
    • Scholarly insight. A Bachelor’s Degree or higher is required for this role.
    • You’re the expert. 5+ years of experience working with clients and teams to build software and applications is needed.

     

    More about Cie Digital Labs: 

     

    The Cie Digital Labs’ team is made up of fun, bright, independent, self-motivated, and experienced people who have a passion for building disruptive technology. We offer a full suite of benefits and perks in addition to a competitive compensation package. We let our employees take command of their own destiny and collectively, we are able to create once-in-a-lifetime opportunities out of nothing. Stay connected with us! 

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
    • People Operations
      • C#Languages
      • CSSLanguages
      • dotnetLanguages
      • JavaLanguages
      • JavascriptLanguages
      • KotlinLanguages
      • Objective-CLanguages
      • PHPLanguages
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      • Twitter BootstrapLibraries
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      • ExpressFrameworks
      • KafkaFrameworks
      • KubernetesFrameworks
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      • OAuthFrameworks
      • React NativeFrameworks
      • TerraformFrameworks
      • Vue.jsFrameworks
      • FirebaseDatabases
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      • Microsoft SQL ServerDatabases
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      • AWS (Amazon Web Services)Services
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      • AxureDesign
      • FigmaDesign
      • MiroDesign
      • PhotoshopDesign
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      • ConfluenceManagement
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      • WordpressCMS
      • UmbracoCMS
      • HubSpotCRM
      • Microsoft DynamicsCRM
      • MailChimpEmail
      • SlackCollaboration
      • ZoomCollaboration

    Location

    Our HQ is within walking distance of popular coffee shops, restaurants, and Back Bay!

    An Insider's view of Cie

    What are some social events your company does?

    We love our social events at Cie, and I love planning them! We enjoy catered lunches together every Monday, bi-weekly catered breakfast on Fridays, and birthday lunches and dessert once a month! And when we’re not working hard in the office, we like to rock climb, go-kart race, go on scavenger hunts and let’s not forget outrigger racing!

    Frances

    Office Manager

    What's the biggest problem your team is solving?

    On start-ups, some of the biggest challenges we face are creating an idea, properly executing it and helping it continuously evolve. From start to finish, we have to continually improve on the ideas we create and, in the end, we want nothing more than to provide the best version of that idea.

    Rory

    Senior Front End Developer

    How has your career grown since starting at the company?

    Cie has allowed me to take the next step in my career. I started in a junior position and Cie provided me with industry specific exposure that is both challenging and rewarding, allowing me to grow into a managerial position. Cie is a great place to invest in yourself while driving towards a single goal company-wide to innovate and push boundaries.

    Gladiz

    Account Manager

    What unique initiatives do you have that encourage innovation?

    As a venture studio, we join our startup founders in the trenches by providing hands-on help. This also applies to our team members who are entreprenuers. Cie’s Shark Tank has launched and raised VC funding for employee founded startups based on the belief that innovation can come from anywhere.

    Alvin

    COO

    How has your career grown since starting at the company?

    I have had the opportunity to learn and explore many different areas of our client’s business - from digital display campaign management to product launches and recently launching a full-fledged merchandise program. I appreciate the flexibility in my position, as it’s allowed me to hone in on the areas I enjoy working in.

    Kelly

    Marketing Specialist

    What are Cie Perks + Benefits

    Cie Benefits Overview

    Compensation: competitive salary + startup share units + profit share units

    Opportunity: the right candidate will have the chance to work in a high-energy/high-impact environment with ample opportunity for growth and development in their career

    Benefits: a full suite of benefits including medical insurance, dental insurance, vision insurance, life insurance, disability insurance, and paid time off

    Remote: work from the comfort of your own home or choose to visit our HQ located in Irvine, California

    Culture
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Highly diverse management team
    Cie's management team reflects the diversity of our Southern California roots. We're proud to have a cross-section of voices from a variety of backgrounds, cultures and identities shaping our teams.
    Mandated unconscious bias training
    Mean gender pay gap below 10%
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Mental health benefits
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Performance bonus
    Child Care & Parental Leave Benefits
    Family medical leave
    Return-to-work program post parental leave
    Company sponsored family events
    Vacation & Time Off Benefits
    Generous PTO
    + Additional Anniversary PTO Grants
    Sabbatical
    Paid holidays
    Paid sick days
    Office Perks
    Company-sponsored outings
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Onsite office parking
    Recreational clubs
    Relocation assistance
    Onsite gym
    Professional Development Benefits
    Job training & conferences
    Lunch and learns
    Promote from within
    Mentorship program
    Continuing education stipend
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks

    Additional Perks + Benefits

    Profit Sharing Plan. Startup Units. Competitive Salary. Birthday Celebrations. Most importantly, you'll have the best coworkers...EVER.

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