Cloudvirga is a FinTech company that is disrupting the lending industry with an intelligent consumer point of sale platform. We're tackling the home loan process, while creating a better experience for consumers, reducing loan costs and time to close, and eliminating the hassle of multiple touch points. Cloudvirga strives to make the process of securing a mortgage easier for consumers while making the American Dream more achievable. Our digital mortgage platform radically cuts mortgage loan costs, increases transparency, and reduces the time to close a loan. We process over $200 billion in loans per year for some of the largest mortgage lenders in the US as we help them reduce the time and cost to manufacture a loan.
What You'll Do
The Account Manager is responsible for growing existing customer revenue through adoption, utilization, and upselling additional features of the Cloudvirga products. As a STRONG subject matter expert in the mortgage industry, the Account Manager will take a consultative approach by educating customers on the value proposition of products and services throughout the business relationship, aligning these solutions to the customer's business goals. The Account Manager will understand their customer's organization, stakeholders, strategic objectives, and operating procedures to ensure maximum ROI of Cloudvirga products and offerings. This person is responsible for developing and maintaining relationships with C- Suite executives, as well as establishing trusted advisor relationships with all key decision makers, strategic leaders, and top-producing Loan Officers. Internally, the Account Manager will consume, translate, and convey customer needs to the Product team, while ensuring customers' expectations are managed positively. This position requires the Account Manager to coordinate with all departments within the Organization to ensure continued client success including but not limited to, contract negotiations and renewals.
What You'll Need
We're looking for a strategic thinker, a customer champion and a proven leader with incredibly strong communication, collaboration, and business management skills and ultimately a team-player who focuses on results. You must possess a unique blend of business and technical savvy, expert level knowledge of the product offerings and the ability to translate all of this to ROI for our customers. Specifically;

• Bachelor's degree or equivalent
• Minimum of eight years of experience in residential mortgage technology with an emphasis on sales or account management in a business to business environment
• Must have C-Level relationship management experience
• Proven success in driving revenue growth
• Consistent over-achievement of objectives and quotas
• Self-motivated and driven by results
• Ensure 100% customer satisfaction with all respective customers
• Maintain professional internal and external relationships that meet our core values and align with our culture
• Proven ability to work remotely
• Proven experience negotiating complex contracts
• Strong written and verbal communication skills

What We Do:
Recently acquired by Stewart Title (NYSE:STC) Cloudvirga™ is revolutionizing mortgage origination by building intelligence into the digital mortgage. Cloudvirga's Digital Mortgage Platform goes beyond just taking an application - it automates tasks traditionally performed by back-office operations staff to radically cut costs, improve customer interaction, loan officer experience, and deliver a truly digital experience across the origination process. Cloudvirga's unique approach to the mortgage manufacturing process allows lenders to realize the benefits of tomorrow's digital mortgage today. Information is delivered accurately and compliantly from the start. Tasks that normally drain resources and delay the process are automated, and complex calculations are performed at the point of sale to create underwriter-ready loans. By combining deep industry expertise with a truly intelligent workflow, Cloudvirga's platform offers a reimagined approach to digital mortgage origination. Founded off a top U.S. lender, Cloudvirga doesn't just build pretty apps - we understand that mortgage processing is complicated and the consequences of non-compliance and inefficiencies are expensive. That is why so many top lenders choose Cloudvirga.
Where You'll Work:
We are embracing the 100% remote workplace. If you miss coming to the office, we are still located in the heart of Irvine's technology hub at UCI Research Park, a campus that offers hiking, biking, dining, walking trails, common areas and an on-site gym. Cloudvirga offers all full-time employees unlimited paid time off to allow our team members to properly recharge, 12 paid holidays, competitive base salaries, and affordable health coverage with generous company contributions.