Account Manager

| El Segundo
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Headquartered in “Silicon Beach” El Segundo, CA -- NEXT is a company driven by a commitment to providing world-class service to shippers and truckers alike. We’re on a mission to solve a trillion-dollar puzzle and offer painless freight.
 
Armed with experienced professionals from Amazon, Google, Facebook, Snap, and Salesforce, NEXT is seeking change agents who are excited to make a meaningful impact on an industry driving the U.S. economy. Forbes included us on its 2019 Next Billion-Dollar Startups list, and we’ve been recognized as one of Built in LA’s Best Small Companies to Work For and 50 Startups to Watch. NEXT is venture-backed by leaders such as Brookfield Ventures, GLP and Sequoia Capital.
 
We are passionate entrepreneurs, creative thinkers, and decision-makers who will transform the freight transportation industry with modern technology. We create delightful product experiences that enables freight to move effortlessly, solving complex problems for our shippers and carriers.  We collaborate with some of the best designers, engineers, and business partners to achieve our goals.
Are you NEXT?
 
About the Role:
Our Account Manager will take on current customers and inform and educate potential customers to build revenue.  Education, training and adoption of Next Trucking’s supply chain and logistics solutions and product versions’ capabilities will be critical to the partnership. The Account Manager will be responsible for managing all phases and functions related to shipper, or Partner, logistics needs.
 
What You'll Do
      • Manage accounts of new and existing customers to maintain a relationship and provide new services that result in new growth opportunities
      • Own the relationship between Next Trucking and its client base
      • Develop highly effective relationships with executives, departments and become their primary points of contact
      • Regularly communicate with stakeholders, ensuring expectations are understood and achieved
      • Develop formal account growth and expansion plans and grow market share for Next Trucking
      • Gather product feedback and provide updates to Next Trucking Products team
      • Monitor customer satisfaction and work with Next Trucking Customer Service dept. to resolve complaints
      • Communicate/present to Next Trucking senior management on performance as applicable
      • Gather business and technical requirements necessary to build and expand Next Trucking solutions, and route to appropriate internal group(s)
      • Work with all departments to implement business models and proposals for presentations to shippers and truckers
What You'll Need to Have
      • Transportation/logistics experience preferred
      • Exceptional ability to provide a high level of service to clients and solve problems and issues that arise from on-boarding to platform issues
      • Results oriented with a performance driven disposition
      • Exhibit a high level of professionalism, passion, ethics, confidence and commitment to an upstart team approach
      • Bachelor’s Degree in Business Administration or Management – MBA and/or discipline in Transportation/Logistics/Supply Chain is preferred
      • Able to travel to attend multiple trade shows and meetings with customers
      • Ability to work both independently and on a collaborative team 
What You'll Receive
    • Competitive salary
    • Full Medical, Dental, and Vision benefits 401k w/company match
    • Vacation and holidays 
    • Fun perks: open office, dog-friendly, unlimited snacks, and monthly catered lunches! 
    • Join a rapidly growing technology company disrupting the trucking industry
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Our HQ is located in the heart of Silicon Beach with amenities like an outdoor patio, an on-site gym, and cold brew coffee & kombucha on tap.

An Insider's view of NEXT Trucking

What’s the vibe like in the office?

“If I were to describe the vibe in one word it would be grit. Everyone here comes into the office ready to learn and band together to solve the complex problems that our drivers face everyday.”

Steven

Senior Product Manager

What's the biggest problem your team is solving?

“The challenges truck drivers face, are the challenges we are dead set on solving. For far too long, drivers have been forced to deal with the inefficiencies of an archaic, tech-devoid industry. We exist to give drivers the tools to manage their workday, exceed their income goals, and run and grow their business efficiently."

Roy

Product Marketer

What are some things you learned at the company?

"I’ve been able to hone my coding skills while working with a multi-national team to achieve success in the logistics industry."

David

Accounting Operations Manager

What is your vision for the company?

"We are committed to a greener future, using technology to limit idling and deadhead in order to reduce carbon emissions at the Ports of LA and LB."

Ashley

Director of Product Management

What makes someone successful on your team?

"If you want to solve insanely complex design problems in the logistics industry, this is the place! As product design team grows, we are looking for individuals who wear different hats- you are capable of zooming out to get a big picture view of the entire process, and doesn't scared of rolling up the sleeve and dive into some messy details."

Michelle

Senior Product Designer

What are NEXT Trucking Perks + Benefits

NEXT Trucking Benefits Overview

Competitive base salary, bonus + equity
Full medical, dental and vision benefits 401k w/ company match
Vacation and Holidays
Dog friendly office
Company trips

Culture
Friends outside of work
Intracompany committees
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
NEXT's management team is as diverse as our staff and our focus on continuous improvement of our D&I initiatives
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
NEXT's 401(k) retirement plan matches up to 5% of their annual base salary, with immediate vesting for matched contributions.
Company Equity
NEXT offers stock options that vest over a three-year period.
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
NEXT's vacation policy includes two weeks paid time off for all employees and up to three weeks off for tenured employees of five years or longer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Fitness Subsidies
NEXT's offers discounted gym membership.
Professional Development Benefits
Promote from within
More Jobs at NEXT Trucking21 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Marketing
Product
Project Mgmt
Sales
Content
Finance
new
El Segundo
Marketing
new
El Segundo
Project Mgmt
new
El Segundo
Sales
new
El Segundo
Content
new
El Segundo
Finance
new
El Segundo
Finance
new
El Segundo
Finance
new
El Segundo
Finance
new
El Segundo
Marketing
new
El Segundo
Sales
new
El Segundo
Marketing
new
El Segundo
Sales
new
El Segundo
Data + Analytics
new
El Segundo
Finance
new
El Segundo
Product
new
El Segundo
Data + Analytics
new
El Segundo
Developer
new
El Segundo
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView NEXT Trucking's full profileSee more NEXT Trucking jobs