At Engineer.ai, you will be at the forefront of cutting AI technology that is disrupting a combined $800 billion (and growing) industry for software build and operate services, selling into both the B2C and B2B markets.

As an Account Manager (AM) you are passionate about understanding business drivers for performance, the range of Engineer.ai’s products available, and engaging with our partners to deliver on these. Account Managers work closely with the Business Development team and other internal Engineer.ai business units to drive partner success. The AM will have responsibility for all aspects of managing a portfolio of small to moderately large corporate accounts. This includes relationship building, consultative selling techniques, customer service skills, effective use of sales budget, and time and territory management. You possess strong analytical ability, thrive in ambiguous situations, with the ability to be a self-starter and find solutions without guidance. This is a client-facing role that is also responsible for identifying opportunities to drive incremental revenue and long-term growth. The Account Manager is an expert in delivering consultative solutions for our partners, earning their trust by educating them on how to be successful with Engineer.ai.

Why We Need This Role

Engineer.ai is looking for a team member to help us strategize and target industry sectors while delivering an exceptional customer experience. Our customers are the center of everything we do here and why we not only build solutions that solve their needs, we host and help maintain them to offer a full 360 experience. This is important because we want to become THE partner for our customer and deliver on our promise of a single bill for the entire journey from idea to final software solution.

Why You Should Join

This is a challenging and diverse role that requires you to abandon traditional thinking as we enter uncharted territories within bespoke software development. Everyday you will be challenged and rewarded with new learnings. Everyday you will have the opportunity to be impactful to our business and how we go to market. Everyday you will have the opportunity to solve customer’s problems and help establish us as the go to software solution. Only join this role if you are self-driven, confident but open minded and comfortable with failing fast but succeeding faster.

First Six Month Deliverables

• Achieve year over year account grown within our North America Key Accounts
• Manage 5-10 B Level partnerships (size dependant)
• Develop key industry knowledge
• Become a trusted software industry expert/advisor to partner
• Become an industry specific SME
• Establish customer service metrics that result in account growth

Requirements

• Passionate about loosely held values and ideas. We want someone who has experience but is not blinded by the path already taken. (mandatory bullet)
• 5+ years of technology related sales or business development along with customer service experience
• 3+ years of direct field experience working with SMB clients in the software or cloud solutions space
• Experience in identifying, developing, negotiating, and closing large-scale technology deals
• Experience in positioning and selling technology in new customers and new market segments
• Experience in proactively growing customer relationships within an account while expanding their understanding of the customer’s business
• Experience communicating and presenting to senior leadership
• Experience covering Strategic or Global accounts preferred
• BA/BS degree or equivalent work experience required
• A technical background in engineering, computer science, or MIS a plus
• Track record of developing sustainable new business a plus
• Strong leadership experience
• Ability to contribute to process improvement, inventing and simplifying within existing processes

Benefits

• Health and Wellness benefits including competitive medical, dental, and vision plans
• Performance-based bonuses and stock options
• Generous vacation and time off benefits including paid holidays
• Generally flexible working hours
• Working in a beautiful office space the heart of Silicon Beach in Playa Vista
• A collaborative culture where unconventional thinkers come together to solve interesting problems and having fun while doing it
• Mission-driven company that is making the world a better place