Account Manager - Luxury

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At GOAT Group, the Business Development team is central to the strategic growth of our company. Composed of individual teams that handle Strategy, New Business Initiatives, Partnerships and Account Management, the department leads a global supply-focused initiative that works with brand partners, retailers and power sellers to secure new inventory and widen exposure for GOAT Group. As our company continues to expand both at home and abroad, you will play an integral part in this exciting next chapter.


GOAT is seeking a passionate and people-oriented Account Manager for our Business Development team. The ideal candidate will be a self-starter, fluent in the luxury and sneaker market, committed to providing top-tier customer service as well as comfortable working across a variety of departments, including Product, Engineering and Analytics.

In this role you will:

  • Maintain and optimize key partnerships through business management, outreach and strategic planning 
  • Drive business by prospecting existing connections and proactively sourcing new accounts
  • Assess each account’s status, performance and full potential to identify additional growth opportunities
  • Streamline on-boarding process for new accounts; initiate and supervise the operational setup, ensuring seamless integration
  • Conduct analysis on sales, inventory and purchasing behavior to identify trends and maximize profitability
  • Provide dedicated customer support and resolve partner issues in a timely manner; displays excellent communication skills and is highly responsive

We are looking for:

  • 3+ years of experience in a retail, brand or wholesale environment - fashion, luxury and/or sneakers a plus
  • Strong sales and analytical ability
  • Commitment to VIP-level customer service
  • Experience building a book of business
  • Confidentiality and discretion a MUST
  • High level interpersonal, communication and written skills
  • Highly organized with demonstrated attention to detail
  • A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility
  • Mac proficiency, understanding of web-based platforms, and comfortable managing URL links



GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.


The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.


We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.


GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.

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Location

Los Angeles, CA 90018

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