WHAT IS HAPPY RETURNS?

Forward-thinking brands like Everlane, Rothy’s, and REVOLVE partner with Happy Returns to make returns beautiful for brands, shoppers, and the planet.

Happy Returns is:

• Based in Santa Monica, CA
• Backed by top investors like PayPal Ventures, Upfront Ventures, and USVP
• Loved and adored by shoppers: 95% would recommend us to friends!

Come help us shape the future of retail!

HELP SHOPPERS, BRANDS, AND THE PLANET

We’re not solving a small problem, and we’re not addressing a small market. We’re going after returns—the part of the online purchase experience shoppers say they hate most.

Our customers use Happy Returns’ returns software and reverse logistics to reduce costs, retain revenue, and make their supply chains sustainable—while acquiring and keeping loyal shoppers.

We care about making returns something our customers don’t have to worry about, and we hope you do, too!

DO THE BEST WORK OF YOUR LIFE

At Happy Returns, you’ll have substantial impact. We solve challenging problems, work well as a team, and get great support and development from management.

ROLE

The Account Executive will:

• Act on both qualified inbound leads and qualified outbound leads while utilizing online and offline sources to self-prospect leads to maintain/expand your pipeline.
• Drive the full sales cycle to attract new business, from outreach to close, while continuously seeking creative strategies to engage prospective clients.
• Achieve and consistently exceed weekly, monthly and quarterly sales goals.
• Accurately forecast sales activity and revenue achievement through proper use of sales tools.
• Proactively update the daily pipeline management in our CRM (Salesforce).

Requirements

SOUND LIKE YOU?

• 2+ year of sales experience, SaaS experience preferred
• Experience with short sales cycle and multi-product offerings preferred a plus
• A strong work ethic, high energy, intellectual curiosity, a results-driven mindset, and a team player

Benefits

• 22 paid days vacation
• Catered lunch (2X per week)
• Medical, dental, vision insurance (80% paid)
• Paid parental leave
• 401K

Diversity

We believe having team members that share the diverse life experiences of our customers makes our company and services better and enriches our workplace. We are committed to attracting a diverse team of individuals and creating an environment where we all can thrive.