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ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable.
Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually.
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
Our Sales Operations Interns collect, validate, and organize sales information for our sales team. This activity ensures our sales team is ahead of the game by enhancing data through proprietary and third party tools. You will be a member of our Sales Enablement team. If you have a passion for research, data analysis, process oriented problem solving, learning interdepartmental skills, and even enjoy list creation and data entry -- this opportunity is for you!
Responsibilities
- Conduct lead research via LinkedIn, Salesforce, ZoomInfo and use Excel / Google Sheets to clean and prepare prospect data for the sales team to utilize
- Increase sales team’s efficiency through rapid acquisition and enhancement of lead lists
- Collaborate with multiple teams on internal research projects that facilitate growth within the organization
- Work quickly with great attention to detail to ensure accurate work that meets high standards
Requirements
- You're looking for a career in Revenue / Sales Operations, Sales, Business Admin, or Analytics
- Basic Excel or Google Sheet skills
- Excellent verbal and written communication skills
- Strong attention to detail
- Process oriented
- Strong independent worker
- Proactive problem solver; always looking for areas for efficiency and improvements
- Available to work 15-25 hours per week in our downtown Santa Barbara office
- Able to commit to this internship for 3-6 months
Bonus
- Salesforce experience or similar CRM experience
- Startup experience
- Ability to analyze data
- Previous research experience
LOCATION
Artera HQ is in Santa Barbara, CA. This is an in-office role.
WORKING AT ARTERA
Generous time off - Company holidays, Winter & Summer break, and flexible time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
Committed to Diversity, Equity, and Inclusion
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role!
We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
What the Team is Saying
What We Do
Artera (formerly WELL Health) delivers a platform-level patient communications solution that integrates across a health system's tech stack (EHRs/EMRs, single-point solutions, apps, and more) to deliver patients a simple, cohesive communications experience while reducing workload for healthcare staff. By unifying disjointed communication and information into a single, intuitive channel, Artera (formerly WELL Health) fuels connected patient experiences and empowers health systems to deliver the best customer service imaginable. Our platform helps over 500 unique health systems facilitate more than 1 billion messages for 40+ million patients - and we’re just getting started.
Award-Winning Culture: Founded in 2015, Artera (formerly WELL Health) is based in Santa Barbara, California. Artera (formerly WELL Health) has been named No. 10 on the 2021 Forbes America's Best Startup Employers list, No.133 fastest-growing company in North America on the 2021 Deloitte Technology Fast 500, and ranked on the Inc. 5000 list of fastest-growing private companies for two consecutive years.
Our Values: At the end of the day, we believe patient communication is the heart of healthcare, and our employees are the heart of Artera (formerly WELL Health). Everyone from interns to engineers at Artera (formerly WELL Health) worked together to co-create our values, what drives us and what we want to define us going forward. Here are our values:
Work to Win:
We’re constantly pushing ourselves to be the best we can. We value hard work, smart decisions, and a will to dominate our marketplace.
Deliver with Passion:
We love what we do. We’re driven by our passion, determination, a sense of urgency, and the burning need to change healthcare for all patients.
Play as a Team:
We’re built on trust. We’re growing this company together, sharing wins and losses, and holding each other accountable.
Pursue Growth:
We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others.
Make it Better:
We’re surrounded by opportunities for improvement. When we see a problem, we take ownership, propose a solution, and make it happen.
Why Work With Us
At Artera (formerly WELL Health), you’ll work alongside a team of talented, hard-working people who are driven to improve healthcare. You will be challenged with complex projects and meaningful work – making your success at Artera (formerly WELL Health) all the more meaningful.
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Artera Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Artera values in-person collaboration and is currently hiring in the following US cities: Santa Barbara, Los Angeles, SF/Bay Area, Kansas City, and Philadelphia (Wayne). Artera HQ is in Santa Barbara, CA, and most employees are hybrid 3 days/week.
