QA Manager

| Hybrid
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You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.

QA Manager

We are looking for QA Manager that is self-motivated, technology-driven, organized and detail oriented. The ideal candidate will serve as the subject matter expert for any features developed by the team, and collaborate with other departments to ensure testing aligns with our customer workflows and process.

What you'll do

  • Review product design documentation and ensure that features are developed according to design
  • Leverage limited resources for complex and changing test requirements
  • Write Unit and Integration Tests in C# using Visual Studio and Xamarin
  • Analyze complicated software systems and develop manual and automated test solutions
  • Identify improvements in the test and development processes; build the necessary automated tools to address needs
  • Create/Evaluate test tools to improve test process and quality
  • Work closely with development to facilitate unit test and integration test

What you'll need

  • BS in Computer Science
  • Prior experience architecting, building and maintaining Test Automation Framework for Unit, API and User Interface Tests
  • 5+ years of software QA testing experience for Desktop, Mobile or Cloud based applications
  • 3+ years of experience leading, managing, and mentoring a team
  • Must have at least 2 years of experience as a software developer
  • Scripting experience in PowerShell, Python, Ruby, JavaScript
  • Strong foundation in Data Structures and Algorithms
  • Ability to troubleshoot network protocols (i.e. TCP/IP; network infrastructure)
  • Proven record of building solid test plans and test automation solutions
  • Experience in test case generation
  • Experience collaborating and communicating with other teams
  • Shows creativity and initiative to improve product test coverage and effectiveness
  • Strong understanding of the SDLC and experience working in an Agile environment

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017 
Inc. 5000 – America’s Fastest Growing Companies 2017

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Location

Our office is located in a buzzy, vibrant neighborhood with access to great restaurants and bars. Think small-town vibe with big-city amenities.

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