Vendor Panel Coordinator
Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage technology and expertise to find ways that we can make the homebuying journey more approachable and understandable.
- Right now we’re funding over $3 billion in home loans per month
- We’ve funded over $35 billion in loans and $3.5 billion in insurance
- We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
- We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- We were listed to Forbes’ FinTech 50 2020
- And #15 on the 2020 CNBC Disruptor 50
- We’ve secured over $254 million from our investors to date
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do and we are committed to fostering diversity, multiculturalism, and inclusion. We see the perspectives that each person brings and a diverse workforce as essential for individual and collective success. We believe it’s important to foster a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
A Better opportunity:
Better is seeking a Vendor Panel Coordinator to join our fast growing team! The Vendor Panel Coordinator will recruit and onboard appraisers for Better’s direct engagement appraiser panel. This hire will work closely with the appraisal customer service team to ensure we have a full roster of appraisers on the direct engagement panel nationwide. Additionally, the Vendor Panel Coordinator will support in database management and upkeep, including account setup and maintaining appraisers’ profiles. The direct engagement panel changes daily and profiles need to be evaluated and updated regularly to ensure compliance. Beyond producing high-quality appraisals and managing priorities, our goal is to build a process that will streamline and ultimately reduce the cost of homeownership in America!
Responsibilities will include:
- Recruit appraisers to join the Better direct engagement panel
- Verify appraiser qualifications while adhering to all applicable record-keeping requirements
- Request and monitor quotes on complex appraisal assignments
- Provide status updates to the customer service team on assignments for appraisal orders
- Address appraiser queries and identify escalations for response
About you:
The ideal candidate has a proven ability to work independently in a fast-paced environment, and is skilled at offering assistance in the form of clear and proactive communication via email and phone. When faced with a potential roadblock, this person has the ability to think critically and problem solve. This hire will bring a lot to the table, including a high degree of integrity and a strong work ethic. In addition to that, we are looking for:
- Prior Appraisal/Vendor Panel Coordinator experience from a mortgage lender or AMC (appraisal management company) environment
- Strong organizational skills
- Comfort with new technology and the ability to coach others how to use it
- Bachelor’s Degree preferred
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better Benefits & Compensation
Better.com is committed to paying NYC HQ salary bands, for all employees, regardless of where they are located and does not adjust salaries based on cost of living location. Our total rewards package consists of base salary, yearly cash bonus, equity and benefits. Additional employment-related benefits include:
- A $500 stipend to set up the WFH office of your dreams
- Comprehensive healthcare, retirement, and voluntary benefits—including medical, dental, vision, savings accounts, 401k, and more
- Personalized care and tools for realizing your mental health and wellness goals
- Robust holistic wellbeing offerings where you can experience unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more
- Unlimited time off (with manager approval)
- 12 weeks of paid parental leave after only 90 days of employment, and 20 weeks after 24 months of service
- Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan
Better is an equal opportunity employer. We do not discriminate on the basis of age, race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, age, or any other basis protected by law. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
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