Ring is looking for a Senior Technical Program Manager to help our multi-site device software development teams deliver highly cross-functional features to build the platforms that power our hardware products. You will work closely with our different teams – Hardware, Firmware, Backend, App, Packaging, etc. - to plan and coordinate the execution and launch of new product lines, while simultaneously keeping your team focused on meeting their own commitments. Program Managers at Ring must be capable of sorting through many competing priorities, diving deep into details to help problem solving, defining processes that improve execution, championing Engineering best practices, executing with agility, and succeeding in a complex and fast paced environment. As a Device launch Technical Program Manager you will manage all system software aspects and cross-functional dependencies of a product development and launch. Working on legacy products as well as managing and planning for future products are part of this role’s responsibilities. If that challenge excites you, then we’d like to talk to you.

Responsibilities

• Own all aspects of a product development end to end – from concept all the way to launch
• Collaborate closely with Business and Engineering to properly understand business case, technical constraints and drive commitments
• Work with remote and multi-site teams to deliver related system (software) components while managing the timelines to match hardware development and launch requirements
• Communicate regularly with senior management on status, risks, and change control
• Where needed, improve processes for completeness and better efficiency
• Be expected to dive deep into the technical details of the program
• Dive deep in dissecting and resolving customer reported, technical issues
• Proactively solve day-to-day challenges and exercise sound judgment

Basic Qualifications

• Bachelor’s degree in a technical discipline (Computer Science, Computer Engineering, Software Engineering)
• 10+ years technical program management experience in a software engineering environment
• 4+ years of experience with software development (SDLC) for embedded Linux platform
• 4+ years of experience with software development using RTOS
• 12+ year of experience with defining projects, collecting requirements, coordinating efforts to scope, and schedule and deploy new features sets

Preferred Qualifications

• Knowledge of computer architecture concepts (memory, microprocessors, microcontrollers, sensors, ARM-based platforms, DSP)
• Experience with App and/or cloud development
• Familiarity with video streaming protocols (RTSP, WebRTC, HTTP, SIP)
• Strong problem solving and negotiation skills to earn trust and influence partners and teams
• Fluency with Atlassian SCM Suite (Confluence/JIRA)
• Prior experience as a software developer
• Experience analyzing cost/benefit of feature selection
• Excellent written and verbal communication skills

About Ring

Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.

Ring LLC is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants with our regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ring Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.