Tech Program Manager at LegalZoom

| Greater LA Area
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Description

 

Tech Program Manager

 

Be a part of a team managing strategic projects in a fast-paced environment. Our ideal candidate will have strong technical qualities and 7 to 10+ years of technical agile/project/program management experience with demonstrated history of working with e-commerce companies. Work day-to-day with various stakeholders/peers in engineering and quality disciplines to help delivery technical projects on-time and under budget.

 

What you’ll do:

  • Work cross-functionally with scrum and project teams on initiatives and provide timely and accurate information to stakeholders.
  • Help shape technical solutions and designs to meeting the needs of our company.
  • Manage day-to-day operational aspects of multiple projects including maintaining artifacts for planning, execution and close-out of key initiatives.
  • Manage scope changes, manage a risk register as well as follow-up on action items to ensure high quality and on-time initiatives by escalating issues in a timely fashion.
  • Effectively apply best practice methodology, inspect, adapt and enforce standards.
  • Ensure project documents are complete, current, and stored appropriately.
  • Identify dependencies across all delivery teams and track them to ensure that teams are in sync
  • Remove barriers, communicate and escalate as required
  • Work closely with the Product Managers to ensures that the Minimum Viable Product (MVP) is clear and understood by all project or delivery teams
  • Work with Change Management to ensure that Features are properly scheduled and aligned with a bottoms up team plan or other critical deadlines
  • Coordinate with the product managers, business analysts, tech leads and various stakeholders to ensure that plans are in alignment with any go to market schedules
  • Demonstrate measurable progress by facilitating demonstration of integrated features
  • Hold Teams accountable to make and meet commitments
  • Work well with people and thrive under stress
  • Be able to understand when to focus on deadline and when to focus on quality
  • Natural multi-tasker: capable of juggling many tasks and making sure they all get done
  • Provide timely information to Portfolio Management for investment decisions
  • Be a team player by filling in for other projects or scrum teams as needed

 

Qualifications:

  • 7 to 10+ years prior experience in leading cross-functional software development and infrastructure projects following multiple types of delivery methods (waterfall/scrum/etc)
  • 5+ years’ experience in managing multi-team programs in infrastructure, application and data management, DevOps, cloud migration and site reliability projects
  • Strong understanding and practice in cloud hosting, cloud platforms (AWS, Azure, Akamai, etc), Data Centers, NOC, monitoring/alerting, CISCO network topologies, MySQL and various other data technologies
  • Proven success in building strong relationships, managing stakeholder expectations and able to communicate at all levels with excellent oral and written skills
  • Ability to work across time zones and in a distributed collaborative environment
  • Expertise in designing and implementing High Availability systems and BCP/DR operations
  • Expert experience with conflict resolution, scope management, issue & risk tracking, communicating to clients and partners and vendor management
  • Natural multi-tasker: capable of juggling many tasks and making sure they all get done
  • Strong facilitation skills at multiple levels of an organization
  • Experience managing programs of work spanning across various software stacks

 

Preferred Skills:

  • Consulting or start up experience (preferably Lean Startup)
  • CSP, ACP, PMP Certifications
  • Microsoft Project or similar expertise
  • Strong knowledge of LegalZoom Project Management standard tools such as VersionOne and Confluence
  • Experience with cloud providers, network technologies, and DevOps processes

 

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

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Location

Beautiful downtown Glendale, CA. Tons of restaurants and shopping.

What are LegalZoom Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Perks & Discounts
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