Responsibilities:

• Manage a diverse portfolio and deliver large-scale implementation projects, spanning multiple sectors, with our largest and most strategic customers
• Utilize business acumen and product knowledge to serve as a trusted advisor and become an application expert to address client use cases and business challenges
• Build strong and positive relationships with client contacts, including executive sponsors and management for the duration of the project and post-delivery transition
• Drive analysis and client recommendations at both strategic and operational levels, based on project objectives
• Interpret and translate client requirements for application configuration and liaison with developers to build and test solutions
• Be highly responsive to client communications and proactively research, resolve issues, and provide best practices
• Manage project deliverables from beginning to end and define and confirm scope, ensuring that all specifications are clearly defined to satisfy expectations
• Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle including budgetary, timeline and performance considerations
• Develop expertise on the full range of BlackLine product modules
• Lead, mentor, train and coach junior implementation consultants to complete project outputs
• Approximately 30% travel required 

Qualifications:

• Ability to deliver world-class service and high-impact results
• Proven experience to balance multiple projects at any given time and stay on top of all details
• Ability to facilitate and harness cross-team collaboration working with teams in-person and virtually
• Demonstrated experience communicating and presenting to a diverse set of people across groups and organizational levels
• Bachelor's degree and/or 5+ years related experience
• Knowledge/experience in Accounting, Audits, Financial Services, Software Technology, SaaS industry and/or related experience
• Demonstrated project management skills
• Professional experience in consulting, technology implementation, change management or related field expertise
• Expertise with installation, configuration, troubleshooting, and support of software application
• Strong client relationship skills
• Excellent communication skills, strong organizational skills and attention to detail are essential 
• Knowledge of MS Office, MS Project, Salesforce/CRM, Accounting Software
• Knowledge of accounting terminology and processes (e.g. month-end close process)
• Experience in SaaS industry and/or Software
• Experience with large scale ERP systems including SAP and Oracle