Senior Implementations Consultant at BlackLine

| Greater LA Area
Sorry, this job was removed at 11:30 a.m. (PST) on Monday, December 9, 2019
Find out who's hiring in Los Angeles.
See all Project Mgmt jobs in Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

The Senior Implementation Consultant is responsible for implementing the company's accounting software products with new and/or existing mid-market and enterprise clients. Using their extensive knowledge of the BlackLine application, they are able to advise customers on best practices and work with customers through complex requirements to configure the suite of products to perform as needed. This role is also responsible for consulting with the client regarding best practices and client business needs in order to best configure the software and provide exceptional customer service.
Responsibilities:

  • Manages a diverse portfolio and delivers mid-market to large-scale implementation projects, spanning multiple sectors.
  • Drives and manages all implementation milestones to completion within budget, scope, schedule, and customer satisfaction.
  • Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes/documentation, expense management, etc.
  • Utilizes business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address client use cases and business challenges.
  • Builds strong and positive relationships with client contacts, including executive sponsors and management for the duration of the project and post-delivery transition.
  • Drives analysis and provides client recommendations at both strategic and operational levels, based on project objectives
  • Elicits, documents, interprets and translates client business requirements or high-level requirements to be used for application configuration and testing solutions during implementations.
  • Responds to client communications and proactively researches, resolves issues, and provides best practices with a high sense of urgency and customer service.
  • Manages project deliverables from beginning to end and defines and confirms scope, ensuring that all specifications are clearly defined to satisfy expectations.
  • Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle including budgetary, timeline and performance considerations.
  • Leads, mentors, trains and coaches less tenured implementation consultants to complete project outputs.
Qualifications:
  • Bachelor's degree or equivalent work experience
  • At least 5 years of experience in Consulting Services, Client Services and/or Professional Services environment
  • Proven experience to balance multiple projects at any given time and stay on top of all details
  • Demonstrated experience communicating and presenting to a diverse set of people across groups and organizational levels
  • Expertise with installation, configuration, troubleshooting, and support of software application
  • Experience in a high-revenue producing environment (eg billing of time and materials)
  • Demonstrated and proven experience documenting Business Requirements for software development and technical specifications
  • Previous Business Analysis experience
  • Knowledge/experience in Accounting, Audits, Financial Services, Software Technology, SaaS industry and/or related experience
  • Knowledge of MS Office, MS Project, Salesforce/CRM, Accounting Software
  • Knowledge of accounting terminology and processes (e.g. month-end close process)
  • Excellent communication skills, strong organizational skills and attention to detail
  • Effective negotiation/conflict resolution skills
  • Effective problem-solving and critical thinking skills
  • Demonstrated project management skills
  • Strong client relationship skills
  • Ability to deliver world-class service and high-impact results
  • Ability to foster a sense of inclusiveness
  • Ability to manage self and others under pressure and time-sensitive deadlines
  • Ability to navigate ambiguous or difficult situations or personalities
  • Ability to facilitate and harness cross-team collaboration working with teams in-person and virtually
  • Three plus years of experience in the audit/accounting industry preferred
  • Two years of experience with BlackLine Products preferred
  • Experience with large scale ERP systems including SAP and Oracle preferred
  • Accounting degree/CPA preferred
  • PMP Certification

 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

More Jobs at BlackLine31 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Content
Sales
new
Remote
Finance
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Remote
Operations
new
Los Angeles
Finance
new
Los Angeles
Data + Analytics
new
Los Angeles
Developer
new
Los Angeles
Data + Analytics
new
Los Angeles
Operations
new
Los Angeles
Operations
new
Los Angeles
Project Mgmt
new
Remote
Data + Analytics
new
Los Angeles
Operations
new
Remote
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Product
new
Los Angeles
Developer
new
Los Angeles
Developer
new
Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView BlackLine's full profileSee more BlackLine jobs