Senior Cloud and Datacenter Implementation Manager

| Greater LA Area

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

We are currently seeking an eager and exceptional individual to lead Cloud IT and Datacenter projects. The position will be responsible for managing internal and vendor resources in implementing leading IT solutions throughout the cloud, compute and store infrastructure domains. Responsibilities include providing technical direction as well as owning overall project delivery across several concurrent projects. The Senior Implementation Manager is responsible for liaising with UMG senior management, business units and technical teams.

Job Functions:

The responsibilities of this position include, but are not limited to, the following functions in the IT Infrastructure Build organization:

  • Utilize technical skills to coordinate enhancements and deployment efforts
  • Identify hardware, software, and external service cost estimates, resource requirements, project scope, and objectives
  • Plan the work and follow up with assigned staff to drive successful project outcomes
  • Conduct meetings to ensure adherence to the implementation plan
  • Design and implement automation solutions (e.g. scripting)
  • Turnover implemented work to the operational support teams including development of operational processes, documentation, and training
  • Utilizing knowledge of technology, UMG's business needs, and UMG's capabilities, serve as a liaison between stakeholders and UMG IT
  • Provide insight and recommendations for solutions
  • Review proposed solutions to ensure the delivery of a quality product or service
  • Inform stakeholders of the strategy for deployment of new implementations, as well as the maintenance and upgrades of existing equipment
  • Confirm the alignment of customer expectations and implementation plans
  • Provide documentation and communication to peers and management for status, coordination, objectives, and performance
  • Oversee vendors work efforts on implementations
  • Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution
  • Ensure compliance with incident, problem, and change management procedures and standards to ITIL standards by all Sourcing Provider(s)
  • Review Technology Roadmaps in the compute and storage areas (regardless of cloud, hosted datacenter)
  • Manage technical project review meetings. Ensure project technical designs meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards
  • Other tasks as deemed necessary or appropriate

Job Requirements:

Skills/Abilities:

  • Proven ability to deliver key objectives within schedule and budget.
  • Proven experience with Amazon AWS and Microsoft Azure (Google Compute a plus) in an enterprise setting (personal use of these services will not be considered as equivalent
  • Practical (hands-on) grasp of LAMP (Linux, Apache, MySQL, PHP) and Microsoft (Windows Server, IIS, MS SQL) technologies
  • Experience with hypervisors and virtual machines (VMware, Hyper-V, others)
  • Solid understanding of key cloud design concepts such as "High Availability" (HA), "Elastic Load Balancing" (ELB), especially in relation to modern disaster recovery (DR) methodologies and cloud-based solution design
  • Detailed knowledge and demonstrated experience with key cloud-specific technologies (EC2, S3, RDS, AZ) as well as Amazon services such as CloudWatch, CloudFormation, CloudTrail
  • Experienced in version control and release management concepts and tools, particularly Git (GitHub/ Bitbucket) for code branching and merging a plus
  • Experience implementing and managing of cloud orchestration tools (Puppet, Chef, Capistrano)
  • Experience managing infrastructure in hosted and cloud environments, especially transition to cloud

Experience:

  • 10 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams.
  • Extensive experience in technical server management

Education:

  • BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required
  • PMI, PMP or equivalent Project Management Certification strongly preferred
  • MCSE, AWS, and UNIX certifications strongly preferred

Universal Music Group is an Equal Opportunity Employer. 

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AccessDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • SAP HANADatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail

Location

UMG IT is primarily based in Woodland Hills, a neighborhood bordering the Santa Monica mountains in the San Fernando Valley region of Los Angeles

An Insider's view of Universal Music Group

What’s the vibe like in the office?

Everyone is hard working but it’s still a pretty relaxed and friendly environment. If you need any help people are always ready to make time. Between the conference room with all over music related decorations, big lunch room with table-football and arcade games and a very casual dress code, the overall vibe is really chill.

Laurent Burte

Enterprise Portfolio Management Project Manager

How do you collaborate with other teams in the company?

Our team serves departments across the company by providing feedback and best practices on software asset management. We get to work with a lot of different teams which is really interesting.

Ashia Coleman

Junior Windows Systems and Application Administrator

What makes someone successful on your team?

Our team relies on the ability to have quick and meaningful communications, sharing of ideas in a constructive way and working closely as a whole team. You also need to be interested in always learning. Technology never stands still and neither does this team.

Todd Hancsicsak

Director, Rights & Repertoire Technology

What does your typical day look like?

There is no typical day at UMG, which is a good thing! I get an opportunity to work with numerous individuals within IT and the business on a variety of global projects. Having the opportunity to work with so many talented people globally and continuously learn and contribute to our business is very exciting.

Gauri Gohokar

Project Manager

What are Universal Music Group Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Parking
Fitness Subsidies
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