Project Manager

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Neustar is an information services and technology company and a leader in identity resolution providing the data and technology that enables trusted connections between companies and people at the moments that matter most. More information is available at https://www.home.neustar.

Job Requisition:

R-3431 Project Manager (Open)

Primary Location:

LOS ANGELES

Job Description:

Project Manager – Los Angeles

  • Who are we?
    • As a company built on the foundation of Privacy by Design, for more than 20 years Neustar’s unique capabilities have made us the leader in the field of responsible identity resolution. Neustar enables trusted connections between companies and people at the moments that matter most, with world-class and industry leading solutions in Marketing, Risk, Communications, and Security services.
  • What is a Project Manager?
    • The Project Manager (PM) is responsible for the smooth delivery of specific products within the Marketing Services portfolio. Neustar’s customer experience products, which includes: identity data management platform (iDMP), data science developer kit (DSDK), and larger scopes involving these services: onboarding, and omni-channel remarketing for measurement and/or activation. Neustar’s customer analytics products on major, multi-solution, multi-country, and/or multi-business line scope customers, incorporating: multi-touch attribution, media mix modeling, and TV attribution.
  • What you will be doing:
  • Reporting at a portfolio level and strategic support of a senior delivery leadership representative’s book of business, making recommended resource allocations and sequencing of work to balance customer satisfaction, team engagement, and efficiency
  • Develop project plans and schedule to set achievable expectations with all stakeholders, both internal and external, including working level, mid-senior and senior representatives
  • Leading high performing matrixed teams of 7-10+ individuals, and sets and manages expectations of that team. Regularly mentors junior team members
  • Changing agent to drive the adoption of JIRA/HIVE to support process improvements leveraging SCRUM practices
  • Working closely with consulting services and sales team business owners to establish a clear charter for client engagements. Lead the definition of project scope and deliverables for standard and customized engagements of large complexity and scope
  • What we would love to see:
    • 5-10 years working in client-facing Project Management roles or analogous roles
    • 3-5+ years managing and mentoring a team of 3 or larger. Provide leadership and coaching to junior team members.
    • Clear understanding of critical path and other core project management concepts
  • PMI certifications a plus. This includes Project Management Professional (PMP) and/or PMI – Agile Certified Practitioner (PMI-ACP)
  • BS or BA degree (e.g. Marketing, Business, Engineering) required, Masters a plus
  • Digital Marketing, Media, Advertising and / or analytical-related experience such as ad server, data management platform (DMP), demand side platform (DSP), digital tagging, lead verification, identity management and/or data analytics preferred
  • Experience driving medium to large-sized client-facing programs
  • Experience with managing SAAS products also desirable; ability to partner with third party vendor to act as internal “product owner” and report software defects, gather stakeholder requirements to develop use cases to shape feature requests for a given solution. Successfully track all reported cross functional team stakeholder issues, develop roadmap for roll-out of any feature requests while managing expectations for timing via weekly status calls with internal leadership.
  • Why work for us
    • At Neustar, we are committed to the growth and development of our employees whose individual skills, curiosity and passion for their work, contribute to the overall success of our business. Our core values (Accountability, Collaboration, Transparency, Resilience, and Respect) are the driving force of our culture across our locations around the globe. We offer our employees a comprehensive benefits package including perks such as tuition reimbursement, awesome company discounts, back-up day care, community service events, pet and baby swag and much more! We are all learning and creating together, and having some major fun along the way. 

Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.

DIVERSITY

Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.

EOE of Minorities/Females/Vets/Disability

Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.

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Location

Our office is located in between Westwood and West LA. We are steps away from the 405 freeway and just 15 minutes from the beach!

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