Project Manager

| Santa Monica
As a Project Manager at Sure you will orchestrate and manage engagements with our enterprise customers. This is a customer-facing role that requires the ability to interact with the world's biggest insurance companies and consumer brands. On a daily basis, you’ll work with our Tech and Product teams to plan and prioritize work. You’ll also work with our executive team and our enterprise clients to understand requirements and negotiate solutions to issues. You’ll be able to lead client calls, take meticulous notes, and provide follow-ups after the meeting with action items. You have the ability to balance making a client feel that they are being listened to while still holding them accountable and keeping the needs of the business a priority. You are excited to be instrumental in Sure’s expansion across the insurance industry.

What you'll do:

  • Successfully coordinate, lead, and document client meetings. Be the face of Sure to enterprise clients
  • Build strong, trusting relationships with clients, product management, and the executive team
  • Create and iterate project schedule based on SOWs, client expectations and internal team availability
  • Drive diverse teams to consensus and move teams toward achievement of interim milestones and project goals
  • Coordinate, assign and monitor the performance of project team members in accordance with the baselined project schedule
  • Proactively perform front line, tactical activities as needed to help keep assigned projects on track for successful completion
  • Actively monitor and report on the progress of projects against baselined artifacts
  • Identify and develop strategies to resolve issues and mitigate risks. Escalate risk and issues as appropriate for timely resolution and mitigation
  • Understand and articulate the impact of projects on the business, the potential impact on associated functions, and how decisions are made regarding the project
  • Encourage, support, and guide continuous improvement of the team, its products, and processes

What we're looking for:

  • An exceptional communicator with strong organizational skills
  • A history of managing enterprise level projects at a client-facing or SAAS organization
  • Software implementation experience
  • Demonstrated competence in key project management best practices: schedule construction and management, risk assessment & mitigation, change management and predictive metrics
  • Agile experience a plusExperience in the insurance industry is a plus

About Sure.
Sure, an insurance technology company, powers digital insurance programs for the world’s most recognized brands and carriers. Its enterprise SaaS Platform and APIs accelerate digital transformation and omnichannel distribution without the need for additional IT resources. Sure streamlines all aspects of digital insurance sales and service with features designed for each phase of the insurance lifecycle. Founded in 2014, the company is headquartered in Santa Monica, California and has customers around the globe.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For more information, visit https://www.sureapp.com/. Follow @SureHQ on Twitter, Facebook and Instagram.
Employment at Sure is contingent upon a satisfactory verification of a general and criminal background check. Upon an offer of employment, all prospective employees may be required to complete an employment application. Any background verifications will be obtained with written consent from the individual.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • IllustratorDesign

Location

We're in the heart of sunny Santa Monica 2 blocks from the promenade's shops and eats and just a few more from the beach.

An Insider's view of Sure

How does your team reward individual success?

We have a really kudos-giving culture (++'s, shoutouts, etc.). Each engineer's strong suits are discovered, and the work is arranged around what we know well or are excited to learn. For me, the biggest reward is getting to do work that I love to do, which happens to be very math-centered. We get to become subject matter experts in areas we enjoy.

Lena

Backend Engineer

What does your typical day look like?

The best part of being a marketer is that no two days are exactly alike. In fact, it changes by minute as I pivot from content to design to PR. However, one thing remains consistent from day-to-day — the motivation I get from the Sure team to continuously strive for greatness. Everyday I’m surrounded by amazing people that produce incredible work.

Brenna

Head of Marketing

How has your career grown since starting at the company?

My career has exploded since being here at Sure. Everyday I am given in the opportunity to work on ground breaking products. Whether it’s refactoring an existing paradigm or innovating on a new idea, I’m given the tools and team members to go above and beyond what I knew was possible. For this, my growth is limitless.

John

Product Designer

How do you empower your team to be more creative?

The most creative ideas are fostered in environments where team members have a strong sense of ownership over their projects, feel safe enough to be vulnerable, and challenging the status quo is encouraged and rewarded. It’s my job to make sure that these elements are a part of everyday life at Sure.

Dan

Chief Product Officer

How do your team's ideas influence the company's direction?

Our Partnerships Team is constantly coming up with innovations that not only focus on our clients' needs, but the big picture of Sure. These ideas influence product decisions, which our leadership team is quick to implement, ultimately helping us continue to grow smoothly. We are able to support business progression through collaborative teamwork.

Michael

Senior Partnerships Manager

What are Sure Perks + Benefits

Sure Benefits Overview

SURE believes that a healthy and happy team is essential to the success of our company. We practice what we preach and offer a huge range (20+) of customizable insurance plans suited to any employee's preferences and priorities. We are obsessed with collaboration and inclusion and believe that spending time together having fun helps fosters great working relationships.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
SURE employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
SURE's dental insurance policy contributes 80% of the cost of insurance premiums for both employees and their families.
Vision Benefits
SURE's vision insurance policy contributes 80% of the cost of insurance premiums for both employees and their families.
Health Insurance Benefits
SURE's health insurance policy contributes 80% of the cost of insurance premiums for both employees and their families.
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for all parents.
Remote Work Program
Our remote work program includes full-time remote for specific positions.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion
Parking
We offer employees free on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
More Jobs at Sure8 open jobs
All Jobs
Design + UX
Dev + Engineer
Project Mgmt
Sales
Sales
new
Santa Monica
Developer
new
Santa Monica
Project Mgmt
new
Santa Monica
Developer
new
Santa Monica
Design + UX
new
Santa Monica
Developer
new
Santa Monica
Developer
new
Santa Monica
Developer
new
Santa Monica