Project Manager, New Markets

| Greater LA Area

ServiceTitan is a product built by the intellect, passion, and vision of hundreds of people. We wake up every day driven to offer the finest SaaS tools to hard-working, home service professionals who have been completely underserved by technology. Being a Titan is to carry that fire out into the world. We are passionate about content and driven by data. We mine collective experience and stoke unyielding curiosity to uncover the channels and creative that will deliver ServiceTitan’s life-changing power to every potential customer.

Project Manager, New Markets

Reporting to the Head of New Markets, this individual will be contributing to research on markets that ServiceTitan does not currently service, with the ultimate goal of expanding our total addressable market. This is a new department that will operate as a startup within a startup - we’ll drive results by rapidly testing and iterating, learning every step of the way, and creating a scalable machine. Everybody will have a voice at the table to ensure that we’re optimizing for results and not following a regimented hierarchy of titles. We’re looking for somebody that is passionate, accountable, curious, resourceful, and data driven.

What you'll do

  • Manage initiatives and new market implementation project plans, including holding relevant stakeholders accountable to timelines and commitments, as well as identifying risks
  • Conduct analysis and create dashboards to assess impact and timeline of initiatives
  • Drive process improvements and efforts to improve team efficiency
  • Establish quality working relationships with internal stakeholders
  • Contribute material input to go/no-go/continue decisions upon test completion
  • Company first mentality, which includes giving constructive and direct feedback to team members
  • Most importantly, have fun!

What you'll need

  • 3-5 years of related project management experience
  • Expert analytical skills, ability to seamlessly use Excel or Google Sheets
  • Great time management and excellent communication skills
  • Self-starter who thrives in an entrepreneurial, fast-paced environment,
  • Expert level of influence and ability to remove internal and external obstacles
  • Love our customers: we want people that relish in our customers’ success
  • Love to win: we will fight for every inch and celebrate every win
  • Love to learn: you challenge yourself to learn the best new sales methodologies and techniques
  • Vertical SaaS experience is highly desirable
  • Results and solution oriented - we want to know how we can win, not why we can’t
  • Ability to work independently and cross functionally

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.
Los Angeles Business Journal Best Places to Work 2018
Inc 5000 Best Workplaces 2018
Inc 5000 America’s Fastest Growing Companies 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Glassdoor/Battery Ventures Cloud Computing Companies 2018
Forbes Next Billion Dollar Startup 2017

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Learning & Development Specialist

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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