Product Development (Physical Product) Junior Program Manager

| Santa Monica | Remote
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OUTER'S MISSION 

Outer is a venture-backed startup based in Santa Monica, California on a mission to get people outside and inspire healthier, happier, and more fulfilling lives by creating innovative outdoor furniture.


Product Development Junior Program Manager (Physical Product) plays an integral role in contributing to the overall success of initiating, developing, and producing new products and bringing them to market. This role sits at the intersection of our core business functions and collaborates closely with the Product Team and key stakeholders to drive complex projects to completion.


You will be responsible for assisting the Product Development Program Manager in leading and facilitating the various product development projects that go into successfully launching new products into the market. You will work hand in hand with our Marketing, Operations, Customer Service, Sales, and Digital Product teams to ensure product development requirements are successfully achieved on time and products are released into the market in accordance with our strategy and overall product pipeline.


Furthermore, you will track deliverables, ensure accountability, and record processes throughout the product development process along with identifying process improvement opportunities to develop a more streamlined product development process.


Given the stage of Outer and the ever-evolving business strategy and needs of the company, this role will evolve over time. The opportunity to grow and autonomously lead programs will be available for a candidate of the right fit. 

WHAT YOU'LL BE DOING

  • Assist with building and managing the product development process program capable of supporting complex concurrent developments and launches
  • Efficiently track product development project schedules and deliverables, ensuring quality and on-time delivery
  • Work closely with multiple overseas vendor partners on development, timeline and cost
  • Contribute to product specifications and BOMs (Bill of Materials)
  • Assist in QA/QC processes and work with 3rd party testing vendors
  • Facilitate decision-making processes among leadership and key stakeholders throughout the product development lifecycle
  • Help to mitigate risks by escalating issues to the Product Development Program Manager and key stakeholders throughout the product development process 
  • Coordinate cross-functional pre-launch communications, documentation, and meetings to ensure launch success
  • Anticipate problems and initiate problem-solving efforts to mitigate risks; resolve problems quickly and proactively
  • Conduct post-launch analyses and lead cross-functional retrospectives to capture learnings for continuous process improvement

EXPECTED RESULTS

  • Help to launch multiple products across numerous categories each year
  • Contribute to refining the product development process so it becomes a predictable, well-oiled machine
  • Form meaningful relationships with our overseas sourcing team and our appointed overseas suppliers to gain trust and effectiveness in the development and production process
  • Onboard tools and software to bring better efficiencies and productivity across the team
  • Define project goals, scope, milestones, and resources
  • Maintain BOMs in order to facilitate the ease of fulfillment with the Operations team

EXPERIENCE YOU'LL BRING ON DAY 1

  • Minimum 2+ years of experience in program/project management or operational roles working with high-growth products and teams in the consumer goods field (both soft-goods and hard-goods experience a plus)
  • Project Management (PMP) certification a plus

SKILLS, REQUIREMENTS, ABILITIES

  • Competency with modern project management and collaboration tools (Notion, Asana, Smartsheet, Slack)
  • An understanding of business processes and ability to identify improvements in process and workflow
  • Proven negotiation, conflict resolution, and problem-solving skills
  • Growth mindset and constant hunger to improve
  • Creative problem-solving abilities and a driver mentality

WHAT WE VALUE

  • Courage to try new things learn and from own mistakes
  • A proactive approach to problem-solving
  • Unique perspectives, backgrounds, experiences, and ideas 
  • Sentence on transparency

If you don’t meet 100% of these requirements but are certain you would do a great job on Day 1, please consider applying anyway!


ABOUT OUTER

Outer started by creating the perfect outdoor sofa: beautiful, durable, comfortable, and innovative. We also invented a new model for retail because we believe that the furniture buying experience can be much better than stale, traditional showrooms with four walls, fluorescent lighting, and pushy salespeople. Our Neighborhood Showroom platform turns our customers' backyards into our physical showrooms where our customers can see, touch and feel our products in a real backyard alongside a real customer (think: Airbnb meets retail). Our Co-Founder & Chief Design Officer was the former Head Furniture Designer at Pottery Barn, and our founding team brings decades of experience from Casper, IDEO, Nike, Thrive Market, Match.com, and Riot Games.


WHAT WE PROVIDE IN RETURN 

Outer provides a robust total rewards package, including competitive compensation packages, unlimited PTO, medical & wellness plans, 401(k) contributions, life insurance, and more.


Outer is an equal opportunity employer, and we value diverse voices, backgrounds, and perspectives on our team. We don’t discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Location

2216 Main St, Santa Monica, CA 90405

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