New Restaurant Opening Coordinator at sweetgreen

| Greater LA Area
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About sweetgreen:

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

NRO Coordinator

As NRO Coordinator, you will be an integral part of the company’s rapid growth, responsible for supporting the new restaurant opening process on the ground. In this role, you'll work closely with the NRO Project Manager, Head Coach, Area leader, and Learning and Development Team to ensure all new restaurants are set up for success. The NRO Coordinator will guarantee visibility for the treehouse, accountability of cross-functional teams, and support for the restaurant teams. He/she will help the Head Coach with systems, processes and admin responsibilities, as well as pre-opening milestones - running turnover and restaurant setup, and closing out punch items. We'll also count on the NRO Coordinator to drive post-open evaluation and improvement of the NRO process, as well as ensure a smooth transition upon moving onto the next opening. The NRO Coordinator is based in one of our treehouse cities (New York or LA) and will report into the New Restaurant Opening Project Manager.

Core Work Activities: 

  • Lead Communication: Central point of contact for 1-month period surrounding New Restaurant Openings. Manage logistics, vendor coordination and operations support 
    • Protect Execution: Ensure sweetgreen NRO processes are executed. Participate in punch walk and turnover to complete pre-opening checklist and NRO turnover scorecard. Lead vendor coordination including receiving, returning and any additional ordering. Follow-up with vendors/cross functional treehouse teams if/when necessary. 
  • Provide Support: 
    • Support NRO Manager, Area Leader, Head Coach and LIT team with logistics + scheduling
    • Support head coach with pre-opening administrative duties, including, but not limited to office set up, pre-opening prep lists, training week inventory and ordering, scheduling, and pre-opening invoicing
    • Help restaurant leadership understand and hit target metrics
  • Evaluate Process: Report on NRO opening to include execution wins, opportunities, team member, and customer experience improvements. Participate in post mortem with cross functional teams to assess NRO success. Identify opportunities for and drive continuous improvement in the NRO process

Requirements & Skills

  • 2+ years in a restaurant management/leadership role, 1+ year NRO experience
  • Resourceful, proactive, and able to thrive in a fast-paced environment
  • Extremely detail-oriented
  • Flexibility and ability to react professionally to changes in schedules and/or project direction
  • Strong understanding of P&L statement, inventory management software (Compeat preferred), & scheduling tools (Crunchtime preferred)
  • Excellent written and verbal communication
    • Ability to work independently and problem solve
    • Ability to influence cross-functional partners to meet deliverables
    • Proficient in Word, G Suite (google sheets, hangout, etc), and excel 
  • Ability to travel frequently with flexible working hours 

Schedule

  • Full-time, salaried position
  • Travel time subject to change: approx 50% of the month

What you'll get:

  • Competitive pay + bonus plan granted based on performance 
  • Health, dental + vision insurance
  • Flexible PTO, because we respect the need for work/life harmony
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative family of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Our annual Impact Retreat offsite
  • Free sweetgreen swag
  • Complimentary sweetgreen

The Bigger Impact:

  • An opportunity to make a real impact on the people around you, by growing them and making sweetgreen a better place to work for our teams
  • A collaborative family of people who live our core values and have your back
  • To live the sweetlife and celebrate your passion + purpose

Come join the sweetlife!

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • GrailsLanguages
    • GraphQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

Location

Our office is positioned in the centerpiece for LA's newest creative generation, PLATFORM and directly across the street from the Metro Station.

What are sweetgreen Perks + Benefits

sweetgreen Benefits Overview

sweetgreen is committed to offering a benefit package with flexibility and options to help you live your sweetlife. Our suite of benefits includes the core options of medical, dental, and vision as well as other voluntary benefit options to help you create the benefit package that best meets the needs of you and your family.

We believe that our employees are the most important ingredients in our restaurants and aim to support you throughout your journey at sweetgreen. FAMILY FUND

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 5 months of parental leave for the primary caretaker. We believe in fully supporting new parents.
Flexible Work Schedule
sweetgreen provides employees with a flexible work schedule that includes flexible start and end times. Do what you love on *and* off the clock.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees Give back with 5 paid volunteering hours per year.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Sweetgreen has partnered with Classpass to offer a different kind of gym membership. All benefits-eligible employees receive a subsidy per month to use towards your membership.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
sweetgreen hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

FAMILY FUND

The family fund provides emergency financial aid to employees experiencing financial hardship caused by catastrophic events outside of your control, like a natural disaster or life altering personal crisis.

Every person in the sweetgreen family can elect to donate part of their paycheck to the family fund pool of money. This is the money that will be distributed to individuals who apply for funds that will help them cope with an unfortunate situation.

With your continued support, we can truly make an impact in the lives of our sweetgreen family members who are experiencing hardship.

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