Implementations Consultant

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Job Summary

The Implementation Consultant, Cash Application is responsible for implementing the company's software products with its customers. Using their extensive knowledge of the BlackLine "Rimilia Cash Application" software, they are able to advise customers on best practices and work through complex requirements to configure the software to perform as needed. The role also provides subject matter leadership and expertise within the department.

Roles and Responsibility (list in order of importance)

  • Engages with a diverse portfolio of customers and delivers implementation projects of multiple, concurrent, complex and/or enterprise-level projects with minimal supervision.
  • Provides advisement on industry best practices for use in the configuration of the BlackLine suite of products
  • Works with Project Manager(s) to drive and manage all project phases and milestones to completion within budget, scope, schedule, and customer satisfaction.
  • Contributes to and maintains documentation throughout the implementation to include – timecard entries, data requirements, and issue trackers and risk mitigation plans, etc.
  • Utilizes business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address client use cases and business challenges.
  • Collaborates with all key stakeholders regarding project progress and next steps in a real time manner.
  • Provides training and guidance to customers throughout the project.
  • Collaborates and contributes to team goals and successes, including development of new processes, partnering cross-org to assist with product development, identifying implementation process improvements, and delivering training across the teams and subject matter expertise
  • Elicits, documents, interprets and translates client business requirements to be used for application configuration and project delivery.
  • Assesses, troubleshoots, and tests BlackLine products during the implementation cycle.
  • Performs additional tasks and responsibilities as assigned.


Required Qualifications

Years of Experience in Related Field: At least 2 years of experience in Consulting Services, Client Services and/or Professional Services environment

Education: Bachelor's degree or equivalent work experience

Technical/Specialized Knowledge, Skills, and Abilities:

  • Bachelor's degree or equivalent work experience
  • At least 2 years of experience in Consulting Services, Client Services and/or Professional Services environment
  • Demonstrated experience in contributing to team implementation projects
  • Experience in a client-facing role
  • Experience in a high revenue producing environment (e.g. billing of time and materials)
  • Demonstrated experience communicating and presenting to a diverse set of people across groups and organizational levels
  • Expert knowledge of accounting terminology and processes (e.g. month-end close process)
  • Knowledge of MS Office, MS Project, Salesforce, Accounting software
  • Excellent communication skills, strong organizational skills, and attention to detail
  • Demonstrated strong technical problem-solving skills
  • Effective problem-solving and critical thinking skills
  • Strong client relationship skills
  • Ability to prioritize with competing priorities
  • Ability to navigate ambiguous or difficult situations or personalities
  • Must be proactive and have a sense of urgency
  • Ability to interact and collaborate with all levels of staff across the organization in both internal support groups and external client stakeholders


Preferred Qualifications

  • Four plus years of experience in Accounts Receivable / Cash Application processes
  • Four years of experience with enterprise ERP products (Oracle, SAP, JD Edwards, …)
  • Accounting degree/CPA preferred
  • Software background preferred
  • Technology background/experience preferred




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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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