Implementations Consultant

| Greater LA Area

Responsibilities:

  • Lead multiple concurrent implementation projects with little supervision
  • Act as project manager to drive all implementations to completion
  • Responsible for thorough documentation throughout the implementation to include billable hours, Salesforce notes/documentation, expense management, etc.
  • Ensure all key stakeholders are accurately aware of progress and next steps in a real-time manner
  • Train and advise clients to properly use appropriate products to best fit their individual needs based on best practices and use cases
  • Ability to obtain buy-in from clients on features and functionality of BlackLine products
  • Offers recommendations for improving performance gaps and system options to increase efficiencies and achieve best practice standards
  • Provides ongoing training to clients, either onsite or via WebEx, throughout the implementation and once products have been fully implemented
  • Responsible for maintaining the highest level of knowledge related to all BlackLine products, including mastering new functionality as it is introduced throughout the product lifecycle
  • Able to assess and troubleshoot/test BlackLine products during the implementation cycle
  • Responsible for setting proper expectations with clients
  • Collaborates and contributes to team goals and successes
  • Acts in a professional manner at all times, with clients, stakeholders and team members
  • Able to interact and collaborate with all levels of staff in internal support groups including Sales, Tech Ops, Support, Training, Customer Success, etc.
  • Consistently follow all internal policies and procedures

Qualifications:

  • Bachelor's degree and 6+ years' of work experience
  • Demonstrated strong technical problem-solving skills required
  • Knowledge of accounting terminology
  • Superior communication skills, both verbal and written; must be able to communicate effectively with all levels of contacts in a particular organization (support staff to VPs and Controllers)
  • Experience in a client facing role
  • Previous project management experience
  • Previous implementation experience
  • Knowledge of MS Office, MS Project, Salesforce, Accounting software
  • Must be able to prioritize with competing priorities
  • Self-starter
  • Organized


Required:

  • Two plus years of experience in the audit/accounting industry preferred
  • Software background preferred
  • Technology background/experience preferred
  • Accounting degree/CPA preferred
  • Approximately 30% travel required
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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