As the Global Manager, People Partners at TeleSign, your main focus is optimizing our team’s growth, health, and performance! You partner with leaders and are the SME of your business unit’s structure and goals, while advising, coaching, and supporting its leaders to proactively foster an engaged, inclusive, and values-driven culture.

What you’ll do:

• Consult with managers and leaders to craft meaningful strategies to retain, engage and develop high performing teams
• Be a trusted coach and advisor; help our leaders to work through challenges (big and small) and drive growth and change within their organizations
• Improve manager capability through 1:1 coaching, group training, and workshops
• Champion People Partner initiatives across our US HQ and lead our global People Partners with consistency and alignment #telesigntogether
• Partner with managers to assess teams’ performance and design and identify training opportunities; deliver a progressive, right sized, and effective learning and development strategy
• Partner with leaders to architect their teams by participating in the interview process and serving as conduit throughout each phase of the employee life-cycle
• Partner with People Ops to:
  • Strengthen our People programs and processes by collaborating to build innovative, scalable frameworks (Performance Management, Manager Development, Onboarding, etc)
  • Apply analytical rigor to dive deep into data and develop action plans to proactively address concerns
  • Coach our leaders to manage employee relations with grace, compassion and integrity

About you:

We are looking for a leader with powerful communication, coaching, and organizational design skills who wants to have a real impact on the future direction of our fast-growing business. Your background/skills include:

• Consistent growth and achievement within the People Ops function
• 3+ years of leading a team (you’ll be coaching on complex leadership issues that require empathy and creativity)
• Partnering with executives and leadership teams in the technology industry
• Driving the development of scalable programs across all business lines
• Understanding the different needs of each business unit
• Implementing a customer-centric approach; you realize that “one size fits all” is not an effective strategy for high-performing, healthy teams
• Navigating ambiguity and rolling up your sleeves; you’re a builder with an entrepreneurial drive
• Seeking to understand and looking for innovative ways to implement scalable improvements
• Impeccable communication skills, both verbal and written. You know how to consolidate digestible information and your delivery is articulate, relatable, and refined (you’ll be setting an example for leaders throughout the organization)

About TeleSign:

TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 
Our global team consists of the best and the brightest in the industry and we treat them as such. We provide a variety of excellent benefits ranging from the standard: 401(k) matching, free lunches, generous PTO, and flexible schedules to the not so standard: quarterly performance bonuses, in-house massages, our state of the art office with panoramic views of the marina and hills, and so much more!

TeleSign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.
TeleSign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
TeleSign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.