Global Manager, People Partners (TEMP) at TeleSign

| Marina Del Rey & Playa Vista
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As the Global Manager, People Partners at TeleSign, your main focus is optimizing our team’s growth, health, and performance! You partner with leaders and are the SME of your business unit’s structure and goals, while advising, coaching, and supporting its leaders to proactively foster an engaged, inclusive, and values-driven culture.

What you’ll do:

  • Consult with managers and leaders to craft meaningful strategies to retain, engage and develop high performing teams
  • Be a trusted coach and advisor; help our leaders to work through challenges (big and small) and drive growth and change within their organizations
  • Improve manager capability through 1:1 coaching, group training, and workshops
  • Champion People Partner initiatives across our US HQ and lead our global People Partners with consistency and alignment #telesigntogether
  • Partner with managers to assess teams’ performance and design and identify training opportunities; deliver a progressive, right sized, and effective learning and development strategy
  • Partner with leaders to architect their teams by participating in the interview process and serving as conduit throughout each phase of the employee life-cycle
  • Partner with People Ops to:
    • Strengthen our People programs and processes by collaborating to build innovative, scalable frameworks (Performance Management, Manager Development, Onboarding, etc)
    • Apply analytical rigor to dive deep into data and develop action plans to proactively address concerns
    • Coach our leaders to manage employee relations with grace, compassion and integrity

About you:

We are looking for a leader with powerful communication, coaching, and organizational design skills who wants to have a real impact on the future direction of our fast-growing business. Your background/skills include:

  • Consistent growth and achievement within the People Ops function
  • 3+ years of leading a team (you’ll be coaching on complex leadership issues that require empathy and creativity)
  • Partnering with executives and leadership teams in the technology industry
  • Driving the development of scalable programs across all business lines
  • Understanding the different needs of each business unit
  • Implementing a customer-centric approach; you realize that “one size fits all” is not an effective strategy for high-performing, healthy teams
  • Navigating ambiguity and rolling up your sleeves; you’re a builder with an entrepreneurial drive
  • Seeking to understand and looking for innovative ways to implement scalable improvements
  • Impeccable communication skills, both verbal and written. You know how to consolidate digestible information and your delivery is articulate, relatable, and refined (you’ll be setting an example for leaders throughout the organization)

About TeleSign:

TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 
Our global team consists of the best and the brightest in the industry and we treat them as such. We provide a variety of excellent benefits ranging from the standard: 401(k) matching, free lunches, generous PTO, and flexible schedules to the not so standard: quarterly performance bonuses, in-house massages, our state of the art office with panoramic views of the marina and hills, and so much more!

TeleSign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.
TeleSign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
TeleSign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • Adobe XDDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WrikeManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

TeleSign’s global headquarters is located just steps from the beach in Marina del Rey and provides breathtaking views of Santa Monica & Hollywood Sign
TeleSign Tells Employees with Ideas: Great, Make Them Happen
Watch

An Insider's view of TeleSign

How does your team reward individual success?

It’s great to be successful at TeleSign! Managers are very good at recognizing achievements and inspiring you to go do more. And on the top of that - we have annual achievers’ trip for 20 top performers! Every year we travel and have fun in one of the most exotic and adventurous places in the world!

Maja

Principal Customer Success Manager

How do you collaborate with other teams in the company?

As a member of the marketing team, I create our content. One way in which we collaborate is on the putting green in the sales corner. I hold a daily standup with them and pitch ideas over a putting competition. I simultaneously help drive revenue for the company and improve my short game.

Dave

Communications & Content Marketing

How does the company support your career growth?

I started at the company 6 years ago in Sales Development. Since then, I’ve done business on 4 continents and 11 countries. I have had the opportunity to experience firsthand how digital transformation is shaping the world we live in and creating new opportunities and challenges for those that can operate in an ever-changing business landscape.

Andy

Sales & Strategic Alliances

How do you empower your team to be more creative?

Providing the freedom and space to operate, we encourage our teams to innovate constantly, using their creativity to land on new and exciting outcomes.

Tim

Chief Financial Officer

What makes someone successful on your team?

To be successful at Telesign you need to be passionate, driven, and have a great attitude. If you are motivated to learn new technologies, help refine our process or conceptualize solutions, you will fit right in. We are big advocates of diversity and inclusion and we love how different we all are here.

Ben

Director, WW Customer Success

What are TeleSign Perks + Benefits

TeleSign Benefits Overview

TeleSign’s global HQ is located just steps from the beach and provides breathtaking views of the Pacific Ocean, Santa Monica Mountains and the Hollywood sign. Perks include an entrepreneurial environment with a flexible work schedule and open PTO. TeleSign provides its employees the chance to grow their career at the cutting edge of digital identity at one of Silicon Beach’s fastest growing tech companies.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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