Ecommerce/Product Manager
WE ARE YOUR SUPER
We are a fun and fast-moving start-up based on improving people’s lives with the power of (super) plants. Here at Your Super, we all work hard and do whatever it takes to get the work done, but we like to have fun while we do it. Going beyond your job description is not out of the ordinary, and the idea of improving the world through the power of plants is what keeps us all going. Working here will inspire you to lead a healthier lifestyle, constantly being surrounded by plant-based treats and Your Super product. While these core values will never change, everything else about the company is constantly changing. Therefore we are looking for versatile people who thrive in a dynamic environment.
After closing our US Series A financing round we are looking to further scale. We have gone from 7 employees to 50, and right now we are looking to grow the team more at this very exciting time. With this employment opportunity, you have the chance to join the team early and become a crucial part of our success.
Are you ready to inspire a huge community of health lovers to live a healthier and happier life?
RESPONSIBILITIES:
- Review customer journey through the site, analyze data and making adjustments with key stakeholders to enhance conversion rates and AOVs across US & EU websites
- Oversee eCommerce Shopify platform including performance monitoring, analysis and development of improvements
- Implement new e-commerce technology geared towards optimizing customer experience
- Oversee (a/b) testing and QA to approve all web programs
- Develop and actively monitor content and merchandising plan for web to ensure ongoing update of website content and sale of product; optimizing as appropriate
- Lead coordination between web/content/graphic designers and external developers, suggesting and implementing appropriate strategies for all online operations, i.e. order processing, fulfillment, marketing and advertising
- Analyze data and identify opportunities for continuous sales improvements
- Implement new e-commerce technology geared towards optimizing customer experience
- Collaborate with Head of Acquisition to maximize site conversion rate and average order value
WHAT ARE WE LOOKING FOR
- An analytical creative individual who understands a customer journey
- Prior experience with Shopify & Dynamic Yield
- Proactive person who is ready to bring the Your Super website to the next level
- Excellent understanding in growing a brands online presence
- Someone who enjoys rolling up their sleeves and working with a team to solve a challenge
- Loves driving online conversion rates
- You enjoy creating clear communications structures within internal teams
BENEFITS
- Competitive pay
- Health, dental, and vision insurance
- Generous vacation and remote work policy
- Dog-friendly office
- 401k
- Bi-annual company retreat
- Class Pass Membership
- Internal Referral Program
- Paid Parental Leave Program
- Company Offsite