Production Office Services Coordinator

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
NBCUniversal is looking for a seasoned Production Office Services Coordinator in Universal City, CA to join our dynamic team. Under the general direction of the Manager, be responsible for the coordination and completion of projects for Production Office Spaces. You will oversee all aspects of production, including optimizing customer experience, cross level communication, and delivering captivating creative solutions to our clients
What You'll Do:

• Work with Production Manager to outline key occupancy dates and layouts
• Tailor services and personalized assistance to meet the unique needs of each client as they occupy office space
• Coordinate with internal teams and external partners to ensure timely delivery & completion of requests and materials, fostering seamless collaboration
• Participate in office filming scouts by producing and vetting location options
• Deliver established guidelines and document conditions to ensure space is restored to original condition
• Collaborate closely with finance to issue, track and rectify production accounts
• Lead efforts to assign and track production office parking across the campus and certify users are within limits
• Conduct monthly space assessments to monitor conditions
• Monitor space calibration changes and update applications to reflect new data
• Research and produce reports, documents, and general correspondence to highlight production activity
• Work collaboratively with team members and cross-functional teams leveraging transferable skills to provide additional support based on workload, deadlines, or resource constraints.
• Help create a cohesive and collaborative environment within the department and function as a resource when the manager is unavailable
• Offer general administrative support, handling office inquiries, and performing other clerical duties as required.

Qualifications
Let's Talk About You...

• Production Guru- You have extensive experience leading clients and creating a seamless stay on the Lot. Possess an unwavering dedicated to client satisfaction. You are a pro at engineering solutions with a quick turn-around.
• Communicates with ease - You have a way with words; written and verbal
• Customer Service Champion- No request is too big or too small, you put customers and our people first
• Juggler - You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updated and informed
• Self-starter - You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
• Impeccable attention to detail- You attract repeat business by your ability to coordinate production schedules and balance multiple clients while staying focused on individual needs.

What You Must Have:

• 3+ years of proven production experience
• A high-performance team player who operates efficiently and with empathy in a fast-paced team-oriented setting.
• Ability to be discreet and maintain confidential information.
• Understanding how to prioritize and respond accordingly in the best interest of the team.
• Flexibility of schedule to service production timelines
• Proficient with Microsoft Excel, Outlook, PowerPoint, and work order management systems such as Archibus & RentalWorks
• Ability to work evenings as needed to accommodate office move schedules and rush requests from productions as needed

What Would Make You a Stand-out:

• Strong written and verbal communications skills to interact and engage with demanding clients
• Ability to make tough, informed decisions quickly to keep projects on track, using good judgement and accountability
• Customer-focused with excellent customer service skills and a "can-do" attitude
• Bachelor's degree in related field
• Familiarity working in a studio operations environment
• Familiarity with studio production needs and requirements

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $45,000 - $60,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].