Vice President of Product Management at iHerb

| Orange County
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Job Summary: 

The Vice President of Product Management will be responsible for leading and developing an experienced global team of technical professionals and product managers; growing an unparalleled customer experience through product development and execution. The position will lead a wide variety of activities including building and enhancing customer features, developing specifications in partnership with development and testing; understanding and driving stakeholder requirements and engagement. The ideal candidate will place emphasis on quality, efficiency, on-time delivery and user engagement, while managing stakeholder expectations. The VP of Product Management is passionate about best practices, continuous improvement and an expert at managing cross functional teams, removing impediments and facilitating consensus to achieve objectives. This position will be a part of the leadership team and will contribute directly to the success of the company.


Job Expectations: 

  • Manages product management team and assures clear product definitions and roadmaps.

  • Develops and tracks project plans and progress from inception to delivery to ensure requirements are delivered as scheduled. 

  • Manages product backlog and priorities based on the cost and the business value of the product.

  • Successfully obtains commitment from all involved parties on multi-disciplined projects.

  • Effectively manages stakeholder expectations.

  • Conduct risk analysis, documents and control risk.

  • Leads team in deconstruction of a project into a work breakdown structure (WBS).

  • Works with the project team to determine resource requirements (people, equipment, materials) and estimate cost of such resources.

  • Carries out project life cycles in both Agile and Waterfall methodologies.

  • Understands and utilizes change management systems.

  • Gathers both internal and external data to develop decision making tools for products and projects.

  • Trend analysis of products to plan for strategic enhancements based on current usage.

  • Build and develop a highly performing and cross-functionally effective product organization.

  • Guide team development efforts towards successful project delivery.

  • Oversee and facilitate Agile Team Process and Continuous Delivery

  • Serves as a Liaison between Design, Development and Product

  • Collaborates with Product Owners and other team members in Agile planning activities.

  • Build upon, refine and improve existing agile processes within the technology office.

  • Generates and communicates team velocity and sprint/release progress.

  • Analyzes and communicates project data and Agile metrics. Collaborates with others, uses data and knowledge gained to make recommendations for process improvements.

  • Mentors Product Team Members and provides guidance in Agile processes and Team interactions.

Knowledge, Skills & Abilities

Required:

  • Experience with developing and deploying software in a rapid delivery and agile environment.

  • Understanding of all elements of software development life cycle

  • Experience with application lifecycle management systems.

  • Proven track record of managing products from ideation to execution to deployment.

  • Ability to juggle/prioritize multiple critical projects simultaneously.

  • Experience in conceptualizing and implementing products across multiple platforms and devices.

  • Strong understanding of user engagement, business goals and the ability to lead a team in converting those goals into product requirements and priorities.

  • Superior organizational and analytical skills.

  • Strong initiative to find ways to improve solutions, systems, and processes.

  • Proven ability to manage budgets and maintain fiscal discipline.

  • Possesses ability to oversee training, research new technologies, and match requirements to deliverables.

  • Excellent at interfacing with business stakeholders and executives, as well as technical counterparts, and able to seamlessly translate among all levels and functions.

  • Strong understanding of web information architecture & ERP functions necessary.

  • Experience in enterprise software/hardware implementations and working with and managing enterprise level vendor relationships.

 

Preferred:

  • Technical proficiency in both client and server side technologies.

  • Entrepreneurial drive and ability to lead, manage and achieve stretch goals in an innovative and fast paced environment.

  • Experience with continuous integration and test driven development/design practices.

  • Experience implementing Agile using Team Foundation Server (TFS).

 

Education and Experience Requirements:

  • Bachelor's Degree Required (MS or Ph.D Preferred). Emphasis in Computer Science preferred.

  • 8+ years of leading Technical Product Management.

  • Experience in an e-commerce business.

  • Experience with Google Analytics and other analytic tools.

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Technology we use

  • Engineering
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Location

Pasadena is known for its charm, sophistication and the best night life this side of LA! Tech is in Irvine, one of America's best places to live!

An Insider's view of iHerb

What's something quirky about your company?

“Everyone is really different, nice and cool to be around. People are comfortable to be themselves, which is not common.”

Chris

Software Development Engineer I (SCS)

What's the biggest problem your team is solving?

“Most of the challenges stem from the extreme growth of the company in addition to keeping up with the technological advances in the market. We migrate and change quickly to adapt, which is the fun part because we are continuously learning.”

Alina

Senior Software Development Engineer (SCS)

What makes someone successful on your team?

"A top performer on my team is really exceptional at a few things above and beyond the skills to do their work. Building relationships, adapting to the environment as it changes, and acting with urgency are these key abilities that enable them to achieve rapid growth in their career at iHerb."

Sara

Product Manager

How do you empower your team to be more creative?

"More so than empowering individuals, you have to hire the right people, trust them and let them do what they are good at.”

Al

Director of Software Development & Platform (SCS)

What makes someone successful on your team?

"Collaboration, feedback and creative freedom contribute to our team's success. Collaborating and receiving feedback ensures the content of our projects is accurate and effective. We are also given the freedom to approach our projects however we see fit — this flexibility allows us to create learning materials that are engaging and interesting."

Nina

Curriculum Developer

What are iHerb Perks + Benefits

iHerb Benefits Overview

Perks include snack and beverage stations, on-site gym, video arcade room, sand volleyball court, team happy hour and networking events and more. iHerb is dedicated to providing comprehensive medical, dental and vision plans by contributing up to 80% of the monthly costs associated.

Culture
Volunteer in local community
iHerb is committed to helping great causes here at home and around the world. We partners with organizations like the Boys and Girls Club, Susan G Komen, Ronald McDonald House, Exceed, etc...
Partners with Nonprofits
Worldwide, we’ve donated over $5 million. iHerb facilitates two schools in Cambodia in addition to supporting the Cambodian Children's Fund and New Hope Cambodia in support of children's education.
Friends outside of work
Eat lunch together
Intracompany committees
iHerb's iFit and iFocus teams are dedicated to organizing company events in addition to creating wellness programs and initiatives. The overall health and wellness of our team members is priority!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
iHerb Team Members can contribute up to $2700 annually to their FSA.
Disability Insurance
iHerb offers both short and long term disability coverage for its Team Members.
Dental Benefits
iHerb contributes 75% of the monthly costs associated with Cigna DHMO or Cigna DPPO dental plans.
Vision Benefits
Health Insurance Benefits
iHerb contributes up to 80% of the monthly costs associated with Blue Shield's HMO, HMO+, PPO and HDHP health plans.
Life Insurance
iHerb provides all full-time Team Members with a 100% company-paid $50,000.00 Life/AD&D policy. In addition, Team Members have the option to elect additional Life/AD&D coverage plans.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
iHerb's team fitness initiatives include in-office yoga and in-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
iHerb contributes a 100% match up to 4% of the Team Member's election.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
iHerb invites employees and their family members to attend a local minor league baseball game every summer.
Vacation & Time Off Benefits
Generous PTO
iHerb employees receive up to 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
iHerb hosts company outings throughout the year (varies by location).
Game Room
Our game room includes Ping Pong, Foosball and Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion .
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
iHerb offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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