Route is helping people discover and celebrate the world's brands through a completely reimagined e-commerce marketplace
Santa Monica, CA

Sr. Product Manager, Web (San Francisco) at Route (Greater LA Area, CA or Remote)

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Employer Provided Salary: $228,000-$240,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

We are Route

Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route  — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible. 

Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.

Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.

Don’t just take our word for it! Discover what life at Route has to offer.

The team

The Product team plays a critical role at Route, setting strategies and executing on innovative products that deliver best-in-class experiences for the thousands of retailers we partner with and the millions of consumers we serve. Product owners at Route thrive by putting themselves in their user’s shoes, and deliver value by solving the challenges these customers and consumers face. They achieve these results by first deeply understanding these problems and then creating innovative solutions.

The opportunity

As a Senior Manager of Product at Route, you will have an opportunity to lead efforts on our overall web experience. You will be responsible for the development and optimization of a wide array of high visibility and high impact B2B and B2C assets - from our company website to our merchant portal to our consumer web tracking experience. The solutions you create will generate incremental revenue as well as profitability for Route, engage as well as retain merchant partners and delight our consumers. 

What you’ll do

  • Defines the team's strategies and goals given the company mission and objectives. Prioritizes and deploys resources to execute according to the strategy.
  • Ships high-quality features and/or optimizes existing features with accountability to execution; either independently or through other product managers.
  • Communicates clearly and concisely up, down and across the organization; collaborates effectively to maximize the value creation of our products. 
  • Develops high-trust relationships and demonstrates ownership of the product domain; drives alignment, team focus, velocity and improves team process. 

What we’re looking for

  • 7+ years of experience working in Product Management roles at an e-commerce or internet software company  
  • Deep understanding of software development lifecycle; track record of delivering high-quality results at scale 
  • Ability to translate end user requirements into business needs; understand and discuss technical concepts 
  • Strong collaboration skills that allow you to work with both technical and non-technical stakeholders 
  • Experience w/ Amplitude, Figma, G Suite, Jira, mParticle, Salesforce, SQL, Split, Tableau, WordPress is a plus
  • BS/BA in Math, Statistics, Economics, Computer Science or other quantitative field is preferred
  • Demonstrated ability to self-start, work autonomously and with accountability

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: San Francisco $228,000 - $240,000 

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

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What are Route Perks + Benefits

Route Benefits Overview

Route offers an array of benefits including generous salaries, stock options, 100% healthcare coverage, and an unlimited PTO policy.

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Volunteer in local community
Authenticity Through Action - Route's GiveBack Program -This year we partnered with Surfrider Foundation, LA LGBT Center and The Dream Center.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Route proudly offers unlimited PTO to all full-time employees.
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

This is only the beginning of what we are looking to create here at Route. We embrace a unique office environment that strives to celebrate the little things on a daily basis, offers opportunities to stretch our skillsets and fully invest in exploration and self discovery. Experiential benefits are on the very near horizon!

We are currently building a new office space in the heart of Santa Monica! The new location features a beautiful outdoor space to accommodate the numerous events planned in the future!

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