Sr. Product Manager - Growth Platform at Honey

| Greater LA Area
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Who we are

 

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


 

 

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Job Description Summary:

Honey is a fast-growing company based in Los Angeles, and we’ve recently joined the PayPal family to help supercharge our mission of creating fairness and value for everyone. We’ve built a community of over 20 million online shoppers and use the collective insights of our members to power an online shopping platform that allows everyone to shop smarter, together. With that, we are excited to say we’re hiring! We are actively seeking a Senior Product Manager to join the Product Team in our Los Angeles office.

 

Job Description:

About the Role:

The Product Growth team is a group of tinkers who are both analytical and creative. Part hacker, part artist. We focus on leveling-up our customers and not the software. We believe that qualitative information is just as important as quantitative.

As a Growth Platform Product Manager, you will be building, integrating, and maintaining the growth tools used by product management, growth marketing, product marketing, and merchant marketing teams. You will be the expert teams turn to when they want to test, optimize, or implement solutions to drive customer acquisition, retention, messaging, and loyalty.

The ideal candidate is excited by building tools that derive product, marketing, and consumer insights from our data that ultimately enable our customers to do more. They are technical enough to brainstorm and prototype the appropriate solutions with our engineering and product teams. Additionally, they have experience with business development to assist and soundboard against negotiations and contracts.

 

What You’ll Do:

As a Senior Product Manager, Growth Platform at Honey, you will:

  • Work closely with product managers, analysts, engineers, and QA, as well as across the organization with marketing, revenue, and finance
  • Collaborate with engineering and business development on selecting the appropriate tools and solutions to enable and drive growth initiatives
  • Review API and developer documentation for evaluation and implementation purposes
  • Troubleshoot and improve tools to fit the current and future needs of the various product and marketing teams
  • Consult and advise on the best ways to utilize both internal and external solutions to optimize the customer experience lifecycle from acquisition through re-engagement
  • Partner with analysts to develop forecasting and measurement tools to evaluate growth initiatives impact
  • Apply your expertise in data mining, data analysis, and customer journey mapping to go beyond the numbers and find growth + engagement opportunities that help our customers achieve more
  • Evaluate tools and solutions for marketing channels like SEO, SEM, and SMS to grow acquisition, adoption, and improve retention along with re-engaging past customers
  • Discover, follow, and share industry trends along with academic insights around user growth and behavioral economics to influence product changes

 

About You:

  • 3+ years of experience building and shipping technology products on time and at scale
  • 3+ years of experience with qualitative and quantitative statistical data analysis
  • 3+ years of experience in eCommerce growth or marketing
  • 1+ years of experience with SQL
  • Experience with a wide range of MarTech solutions and platforms
  • Experience analyzing, prioritizing, and optimizing to grow KPIs with minimal historical context  
  • Ability to be scrappy and navigate ambiguity with curiosity and zeal in a fast-paced environment
  • Excellent communication skills to educate and influence

 

At Honey, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.

 

Subsidiary:

Honey

 

Travel Percent:

0

 

Primary Location:

Los Angeles - Traction, California, United States of America

 

Additional Locations:

 

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day.  We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect.  Our employees challenge the status quo, ask questions, and find solutions.  We want to break down barriers to financial empowerment.  Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ApolloLibraries
    • GraphQLLibraries
    • KubernetesLibraries
    • DockerLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Apache Beam w. Google Dataflow using ScioFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • BigTableDatabases
    • BigQueryDatabases
    • ElasticsearchDatabases
    • Google SpannerDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement

Location

Headquartered in the heart of Arts District, we're just blocks away from LA's most trendiest spots like Urth Caffé, Bavel and many more!

An Insider's view of Honey

What are some social events your company does?

We have a regular company all-hands that gives everybody from different teams a chance to catch up with each other, quarterly recreational tournaments (usually ping-pong or competitive video games), board game nights, and a lot of the time just hanging out at whatever local events may be going on.

Sean

Software Engineer

How do you collaborate with other teams in the company?

Cross-team collaboration plays a big role in ensuring deploys go smoothly. Sync ups between Engineering, Product, Design, and beyond, occur on a daily basis. Whether it’s a drop-in at someone’s desk, a Slack message to update a spec/status of a ticket, or a full on meeting--the communication never stops, to ensure that we’re all on the same page.

Yvonne

QA Engineer

What are some things you learned at the company?

Being flexible and stepping out of my comfort zone. At Honey, several times I’m given the opportunities I’ve never had prior to working here. For example, I’ve had to schedule, plan and drive meetings. I’ve also had to get used to constantly presenting my work to my peers. It’s really great because it’s taught me how to be a better communicator.

Xola

Software Engineer

How do you make yourself accessible to the rest of the team?

We have a completely open culture at the company, from seating to communication. Every Friday we do a company wide stand-up where we are as transparent as possible. The only way we can hit our objectives is if everybody is operating with the same information.

Glen

COO

How has your career grown since starting at the company?

I started at Honey when there were only 10 people in the company and today we have over 100 employees. In the past 2 years we’ve seen tremendous growth both internally and externally which has allowed me the opportunity to build out a team underneath me, work across departments and provide input for the product and company’s future.

Stephanie

Sr. Director of Partnerships

What are Honey Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Our party planning committee and our Employee Resource Group committees plan events for Honey.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Beginning in January 2020 we will be offering an FSA for all employees who choose to participate.
Disability Insurance
Disability insurance covers 66% of annual salary.
Dental Benefits
Our dental plan covers 50 - 100% of expenses depending on the procedure.
Vision Benefits
Health Insurance Benefits
Honey's health insurance policy covers 80 - 100% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1X times an employee's annual salary.
Wellness Programs
Onsite Gym
Team workouts
Honey's team fitness initiatives include In-office yoga, In-office fitness classes, sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Honey matches 100% up to 3% of employee contributions
Company Equity
Honey is Restricted Stock Units to anyone who joins the team. Vesting occurs over a 4 year period with a 1-year cliff of 25%.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Honey provides employees with a flexible work schedule that includes flexible start and end times and work from home days when necessary.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Free on-site garage parking, A parking subsidy.
Recreational Clubs
Relocation Assistance
We provide relocation assistance for some roles for candidates who are not local to the Los Angeles area or other office locations.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Honey offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Honey hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program.
Continuing Education stipend
We offer $5,000 annually for continuing education.
Online course subscriptions available
Paid industry certifications
We have an annual budget of up to $1,000 for paid industry certifications.
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