Senior Solution Manager at BlackLine

| Greater LA Area
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BlackLine's Product Management group drives product design and strategy across BlackLine's entire suite of solutions, manages the product backlog and roadmap, and leverages deep product, market, and competitive knowledge in support of other teams throughout BlackLine. A Senior Solution Manager, Product in this group will lead solution positioning and strategy by working closely with our internal team of Product Managers, customers, partners, and customer/partner-facing teams to define and build solutions. This role is responsible for defining the customer/market unmet needs, leading market and customer research, conducting competitive analysis, and driving action throughout the organization.
Responsibilities:

  • Serve as a subject matter expert for the organization on what use cases/solutions our products provide, their capabilities, and their potential impact in the market
  • Effectively communicate and advocate the solution strategy and vision, as well as goals and objectives for specific initiatives to all levels of the organization, including executive leadership
  • Craft effective go-to-market & product strategies; work closely with pre-and post-sales
  • Assess markets and competition to develop and position our products as solutions for disruption of legacy competitors with differentiated new products
  • Create and manage supporting collateral including strategic plans, business cases, marketing plans, and appropriate functional support plans
  • Plan and carry out effective, timely product launches, migrations, and/or sunsets
  • Manage the market performance of products and portfolios
  • Translate information from across the organization, partners, and customers into cohesive decisions
  • Provide leadership in customer events and workshops, such as user conference, best practice summits, partner advisory boards, and customer advisory boards
  • Partner with various teams such as Product Marketing, Product Management, Product Design, Implementations, Support, Customer Success, Accounting Innovation, Sales, Architecture, and Customer Experience to lead discovery and innovation processes that surface unmet customer needs
  • Define initiative success criteria and business metrics to measure results, including reporting results and making future recommendations based on those results
  • Perform other duties as needed

 

Qualifications:

 

  • Advanced work management skills
  • Strong analytical and quantitative skills to leverage research/data to support sound decisions
  • Ability to work under pressure, meet deadlines and prioritize multiple projects simultaneously
  • Strong interpersonal skills with the ability to resolve tension, motivate a team, and mentor teammates
  • Strong leadership qualities and the ability to influence without authority
  • Segmenting markets, identifying target customers, and uncovering customer needs
  • Deep understanding of product management methodologies, best-practices, and processes preferred
  • Experience with Outcome Driven Innovation and JTBD is a plus
  • Master's degree in Accounting, Finance, Business Administration or related field
  • 5+ years of experience working as a Senior Manager in Accounting/Controller, Product Manager, and/or Solution Manager or similar roles for SaaS companies
  • Deep understanding of accounting & finance workflows, and a deep understanding of the software market for accounting and finance
  • Knowledge of modern web application architecture and engineering patterns and practices
  • Experience with Agile/Scrum, Kanban, and Waterfall methodologies
  • Familiarity with market and organizational elements of both SaaS and Enterprise-scale Software

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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