Senior Product Manager

| Greater LA Area
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Role Overview
Interested in advancing the outcomes in the health of people and the planet through design, technology, and partnerships? Does solving some of the most complex problems in healthcare and climate tech get you fired up?! Read on.

At Sidebench we operate in empowered product teams that are purpose built to solve hard problems in ways that work for our clients, that their customers love, and make the world a better place.

As a Senior Product Manager you’ll lead multiple cross-functional and durable teams, generally consisting of an Engineering Lead, Product Designer, several Engineers, and QA. Our product teams are purpose built to have the skills necessary to come up with effective solutions that are valuable, viable, usable, feasible, and desirable.

As a Senior Product Manager at Sidebench, you will have the unique opportunity to work with incredible companies and talented Executive stakeholders to develop product and business strategies across our board and impactful portfolio of consumer and business facing applications to formulate roadmaps and bring those strategies to life. 

Key Areas of Responsibility
Become one with your client partner(s) and their business needs - You’ll collaborate deeply with your client partner stakeholders to understand their needs, their business needs, and their customers needs and you’ll lead them through the product development process from product strategy, to product discovery, to product development, and and through every iteration and release.

Deeply understand the problem(s) and user(s) - Use research, data, industry best practices and a product-focused mentality to make decisions that define you as a respected product and team lead.

Define, analyze and constantly measure/plan against KPIs - Use outcomes as your guide to prioritize your roadmaps, groom your backlogs and articulate progress toward the product vision.

Own every phase of the product life cycle - From identifying outcomes, initial strategy, and requirements gathering to QA and subsequent iterations. You’ll use extreme empathy, a deep understanding of the business and user needs, a clear vision to establish a strong foundation that ensures the success of your product decisions.

Collaborate to make the best design and development decisions-  Be an advocate for the user(s) and the client’s business strategies and inspire your peers to find the best possible solutions.

Own the outcomes - Manage a tight ship by enforcing a string process, be a steward for the budget, scope, and timelines. Provide timely status reports and clear communication to internal and client stakeholders. Identify and communicate wins and risks to both internal and client stakeholders as early as possible.

Key Traits
Customer-Obsessed - Your desire to create value for the average consumer borders on obsessive. Determining what moves the needle for the user and the client partners is what drives your product decision-making.

Doer - Not afraid to roll up your sleeves and wade through the messy middle to uncover the right answers. 

Learning machine - You consume and distill new information voraciously, you climb learning curves with dizzying speed. We should feel like we would have a hard time keeping up with you and be compelled to level up our game as a consequence.

Systems Thinker - You can reason from First Principles to identify second- and third-order effects and ensure the path forward is efficient.

Foresight - You are able to balance the needs of the present without jeopardizing or constraining optionality in the future. You can play out the multi-round consequences of available paths or tactics, take the long-term view and do not make a habit of cutting corners. 

High Trajectory - You are pursuing personal and professional growth as a top reason for changing jobs. You actively seek coaching and working environments that imprint you with new skills and abilities to level up.

Humble & Smart - You are comfortable enough to know when to say “I don’t know”. You share credit with the team when things go well and volunteer to own the blame when something goes wrong in your corner of the kitchen.

Key Outcomes
Happy Clients by Achieving Outcomes:Your products will produce real world results in ways that drive your client partners to be so pleased that they will come back for more and refer us to help solve other challenging problems.

Team Contributor: Become an accelerant to the team's growth through being an incredible contributor, mentor, and servant leader.

Impact Cases: Turn your product successes into compelling impact cases that help the Business Development teams and Account Management teams foster growth and new opportunities.

Qualifications

  • 6+ years of experience managing and successfully delivering complex web and mobile products
  • Proven ability to engage with engineers, designers, and company leaders in constructive and collaborative relationships that drive meaningful results.
  • Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
  • Demonstrated ability to collaborate with and understand multiple functional areas of business – engineering, design, finance, sales, marketing, legal, customer experience, etc.
  • You have the ability to run and prioritize multiple client projects at a time
  • You constantly seek to create value in what you build and verify every product decision with data, user feedback, business cases, and technical feasibility
  • You have a deep understanding and appreciation for process and ceremonies like Sprint Grooming and Planning, Daily Scrums, Sprint Review, and Sprint Retrospective
  • You have familiarity with common software analytical tools (i..e Google Analytics, MixPanel, Segment etc.)
  • You leverage qual and quant data to drive product decisions on behalf of our clients and their customers
  • You are familiar with agile product development tools & software (jira, product board, asana etc)
  • Updating projects plans and running well-organized sprints is your jam
  • You have a strong understanding of how different technologies work together and are comfortable discussing it with technical architects and developers
  • You have strong stakeholder management skills and are comfortable leading and pushing back on client stakeholders when necessary

Diverse Perspectives
We know that innovation thrives on product teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams. 

About Sidebench
Sidebench is an award winning custom software development company on a mission to accelerate outcomes in the health of people and the planet through design, technology, and partnership. We are a diverse group of strategists, technologists, tinkerers, and thought leaders that collaborate with our partners to create compelling software solutions to some of the hardest problems in the world. We value a give-first mentality, empathy, curiosity, earning trust, challenging our own inertia, and playing the long game, and when we think about the future, both immediate and distant, we aspire to be an unconventional catalyst that helps create a world where all people thrive.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • OracleDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail

Location

We are located in Santa Monica conveniently located near the Water Garden.

An Insider's view of Sidebench

How would you describe the company’s work-life balance?

Our work-life balance here is one of the best I've experienced in my career so far. People usually arrive between 9-10a each morning and leave between 5-7p every evening, and so long as you make all of your meetings and hit all your deadlines, no one's going to judge. Additionally, the unlimited vacation is a huge perk for all of us.

Keenan

People Operations Manager

How do you collaborate with other teams in the company?

A part of my role is taking a client’s set of requirements and scoping out potential engagements. It's essential I get feedback from multiple teams, including UX/UI/Tech, to better inform my conversations & identify the clients true needs. To do so, I set up solutioning meetings with all roles involved & we’ll collaborate to find the best options.

Chase

Business Analyst

How does the company support your career growth?

The company provides time and resources for pursuing higher education that is relevant to your current position or desired career trajectory.

Ojore

Exec Assistant

How do your team's ideas influence the company's direction?

Team ideas define Sidebench’s direction. Our core company value ensures nothing less, "We harness the collective genius of our diverse team to co-invent the feature." By creating an environment of open thinking & celebrating creative conflict, the team knows it's their responsibility to define company direction. Their ideas make up Sidebench’s DNA.

RJ

Director of Product Delivery

What’s the vibe like in the office?

Motivating. You can tell that everyone here loves what they do and wants to work hard to make the best products possible for our clients. At the same time, everyone is very laid back and knows when it’s time to work and when it’s time to have fun.

Katherine

Jr. UX Designer

What are Sidebench Perks + Benefits

Sidebench Benefits Overview

No week at the office is the same, and every day presents a new opportunity. At Sidebench, we offer hungry, wide-eyed individuals the chance to grow their career, challenge the status quo, and co-invent the future of technology. While you’re here, you’ll receive mentorship from world class leaders and work with a team that’s as driven and forward-thinking as you are.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
You choose your healthcare provider of choice so you can keep your current doctor or choose a new one. We take care of the rest.
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We use Guideline, an accessible and easy-to-use 401k provider, to help our employees save for the future.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
The arrival of a new family member is exciting…. and exhausting. We get it — which is why we offer paid leave for both new moms and dads.
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
A healthy work/life balance is the key to doing great work, and we believe in giving our brains ample time to recharge.
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
We value curiosity greatly, so we offer an education package that encourage employees to keep learning and growing.
Lunch and learns
Promote from within
Time allotted for learning
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