BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.
Hybrid

Senior Product Manager, Platform

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BlackLine's product managers work at the intersection of business, design, and technology. We are passionate leaders and subject matter experts who learn on the fly, find clever solutions to challenging problems, and make decisions that guide BlackLine's long-term strategy. Day-in and day-out, we work with customers and analysts to shape the roadmap, designers and engineers to build products, and sales/services to take our products to market and deliver value for our clients.

The Sr. Product Manager serves as the primary owner for a component of BlackLine's Financial Controls & Automation Platform.


  • Research: The Sr. Platform Product Manager is responsible for constantly gathering information from customers, prospects, peers, stakeholder and other BlackLine teams. They will keep abreast of industry trends, competitive intelligence, market research, and information technology strategies. Research is conducted constantly, through a variety of channels, with an eye on both the specific product(s) that the PM is responsible for and broad, new ideas/concepts.
  • Roadmap: The Sr. Platform Product Manager solicits and tracks requests from various stakeholders including the BlackLine community, Support, Sales, partners and internal engineering teams. They create, publish, and maintain both internal and external roadmaps. PMs are responsible for balancing new platform components and features, enhancements, design changes, and defect resolution while ensuring that their engineering team aligns to BlackLine's business objectives. PMs will monitor existing and incorporate new data-driven operational and adoption metrics as part of the roadmap planning process.
  • Feature Design: The entire process by which platform features move from idea to reality is owned by the Sr. Platform Product Manager. PMs create product and development documentation, work with Architecture, Application, and UX/UI teams to refine conceptual models, and consult with Tech Ops, Security, Legal and other internal stakeholders.
  • Product Development: The Sr. Platform Product Manager is a part of the platform engineering team and tasked with delivering on both the platform roadmap and supporting the product roadmap, collaborating with Architecture, Platform, and Application teams across Product and Engineering to determine, plan, deliver and support platform components that will provide the foundation for BlackLine Products. PMs will create stories, participate fully in grooming and sprint planning, and help ensure that the team's productivity, code quality, documentation, and output are acceptable. The Sr. Platform Product Manager will also assist in managing the team by driving adoption, providing feedback, clearing blockers, and ensuring that all work proceeds apace.
  • Subject Matter Expertise: By virtue of their close work with our clients and stakeholders, as well as their participation in the design process, the Sr. Platform Product Managers is expected to build a deep understanding of the product and market, as well as the fundamentals of accounting, design, and our technology. They will use that expertise in support of other teams, events, and clients. 
  • Leadership: The Sr. Platform Product Manager is expected to be an informed decision maker who drives projects to a successful completion, always has a vision, and provides leadership for their teams.
    PRODUCT MANAGER DUTIES
  • The Sr. Product Manager is a leader of teams, increases the efficacy of operations across departments, and participates in interdependent projects across teams.
  • Advanced level in the role dimensions of teamwork, customer knowledge, technical knowledge, decision-making, strategic thinking, and leadership
  • Expert level in the role dimensions of communication, details & quality, independence, and product scope

COMPETENCIES

  • Excellent written and verbal communication skills
  • Strong leadership skills with a willingness to make decisions
  • Comfort working in both a team environment and in a self-directed role
  • Excellent analytical and quantitative skills
  • Strong attention to detail and accuracy
  • Ability to work under pressure, meet deadlines and prioritize multiple projects simultaneously

 

Required

 

  • BA/BS in a technical/business field or a background in accounting/technology.
  • 3+ years' experience operating, managing, and delivering results in a consumer-facing product or implementation management role.
  • Experience overseeing roadmap strategy and definition, feature delivery and trade-offs of a product, end to end product delivery.
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product.
  • Experience in delivering high quality customer-facing experiences related to enterprise software.

 

Preferred

  • Knowledge of modern software application architectures, public cloud technologies, and engineering patterns and practices.
  • Familiarity with market and organizational elements of both SaaS and Enterprise-scale Software
  • Understanding of accounting and finance concepts and terminology
  • Experience with Agile/Scrum

SCOPE OF RESPONSIBILITY

 

  • Receives only general guidance on the path forward for a given product
  • Is expected to set the product vision and pursue it with discretion
  • Autonomous in nature; receives limited supervision and is expected to produce a high volume of work and meet all deadlines without frequent oversight
  • Has broad responsibility for [Product/Feature Set] and serves as the Product Owner for one or more teams.


SELECTED RESPONSIBILITIES

 

  • Take ownership of Platform projects such as product integrations, core components and connectivity frameworks
  • Provide product leadership to cross functional technical teams and implement process frameworks to drive project success
  • Foster a collaborative environment with other members of the organization to ensure the correct paths and details are established for projects
  • Communicate directly with clients and partners to determine project requirements and deliverables
  • Act as a mentor for incoming members of the Product Management team
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What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life insurance
Pet insurance
Wellness programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
BlackLine provides employees with a 401(k) matching plan.
Company equity
Employee stock purchase plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
BlackLine hosts company outings several times per year.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
We offer employees free on-site garage parking.
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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