Senior Product Manager

| Greater LA Area
Aspiration is the first VC-backed neobank on a mission to be the leading consumer financial services brand and company focused on sustainability and the environment. At Aspiration, we created the category of sustainable, socially responsible retail consumer finance. We offer unique financial products to let people save, spend, and invest their money in ways that make them more financially secure and align with their personal values. Unlike other financial institutions, Aspiration is committed to building a relationship with our customers based on trust and aligning the customer’s success with our own. Aspiration has raised over $200M in funding to date, and is growing quickly.
As a Senior Product Manager for the Growth team, you will drive strategy and roadmap that propels new customer growth from referrals and new channels. From the first tough points all the way through account sign up, you will create experiences to engage customers and increase conversion. Experimentation and rapid iteration are second nature to you. You’ll rely on both data and instincts to drive your next experiment and grow new channels. 

What You'll Do

  • Drive the ideation, technical development, and launch of innovative growth opportunities
  • Design, implement and analyze A/B tests to optimize the user experience and drive key performance metrics
  • Work hands-on with engineers to implement and build new features and launch new experiments
  • Perform analytical deep-dives to analyze problems and growth opportunities by researching, designing & executing experiments
  • Translate complex analytical concepts and data into implications and action-oriented direction for the product, marketing, and executive teams
  • Be the north star on what matters most and prioritize ruthlessly. Work with cross-functional teams (Product, Engineering, and senior executives) to rapidly execute and iterate
  • Work with stakeholders to prioritize the backlog based on business objectives, on-going data analysis, forecasting, and resource constraints
  • Design and leverage analytics and quantitative analysis to monitor app performance, tune mechanics, optimize conversion, and identify new features to impact KPIs
  • Handle critical, time-sensitive incidents of high impact and perform post-mortem to analyze gaps and identify optimizations to products, policies, and processes

What You'll Bring

  • Bachelor's degree or equivalent work experience in product management
  • 3+ years of product management at an e-commerce or fintech company
  • 3+ years experience driving cross-functional collaboration between product, engineering, marketing, data, and customer success
  • Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
  • Have POV on tradeoffs among these tools/approaches
  • Experience with conversion optimization, A/B tests, and user research
  • Experience with customer acquisition, churn, LTV, ROI, and re-engagement
  • Basic to advanced knowledge of SQL
  • Understanding of the latest mobile and web development technologies and their pros/cons
  • Exceptional analytical skills and attention to detail, with the ability to clearly communicate results and to define the next steps
  • Experience in Segment, Amplitude, and Looker a plus
  • Mobile app and attribution experience a plus

What You'll Get

  • Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm
  • Competitive Salary and Equity Incentives
  • Robust Healthcare Plans (medical, dental, vision)
  • 401K & Unlimited Vacation Time
  • Diverse & Inclusive Culture

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • PostgreSQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SegmentAnalytics
    • AmplitudeAnalytics
    • AdjustAnalytics
    • LucidchartsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • After EffectsDesign
    • ProcreateDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ClickupManagement
    • SmarshManagement
    • ZenDeskCRM
    • MailChimpEmail
    • IntercomEmail
    • MandrillEmail
    • SendGridEmail
    • IterableEmail
    • Impact RadiusLead Gen

Location

We're located in Marina Del Rey, steps from bars, shops, and restaurants. On Fridays there's a local farmer's market right on our block!

An Insider's view of Aspiration

What’s the vibe like in the office?

Aspiration has some of the smartest, most hard-working, and fun people I have ever worked with. The vibe is very fast-paced and exciting, and management is good at adjusting to different people’s work styles, allowing employees to work remotely and even bring their pups in on Fridays.

Jordan

Data Analyst

What's the biggest problem your team is solving?

We use cutting edge technology to solve both dated financial problems and problems that impact our environment. Aspiration is unique in that we are a financial firm focused on environmentalism while putting people before profits. For every solution we have to a banking problem, we're challenged with having an equal or greater impact on the world.

Chloe

Product Manager

How does the company support your career growth?

I joined Aspiration as an Account Manager. Now, I manage an affiliate program of 80+ accounts and support our direct media partners. In 1 year, I've grown beyond my own expectations. From leading a large product implementation to planning off-site activation events, my need of not being in a complacent position has been met from the moment I joined

Andre

Affiliate Manager

What are Aspiration Perks + Benefits

Culture
Volunteer in local community
Aspiration has participated in several volunteering activities, including Heal the Bay beach clean ups, LA Tech Gives Back beautification projects, and card making for Children's Hospital of LA.
Partners with Nonprofits
Aspiration partners with Accion, a nonprofit specializing in microloans. We give 10% of every dollar we earn to low-income Americans, funding up to $5,000 per person to jumpstart new businesses.
Friends outside of work
Eat lunch together
Intracompany committees
Aspiration has a communication committee that works to organize all-hands meetings, lunch and learns, and team-building events.
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Aspiration employees can contribute up to $2600 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to the maximum plan limit for up to 13 weeks.
Dental Benefits
Our dental plan covers 90% of premiums.
Vision Benefits
Aspiration covers 90% of premiums for vision coverage.
Health Insurance Benefits
Aspiration's health insurance policy covers 90% of medical premiums.
Life Insurance
Aspiration pays for basic life insurance coverage valued at $20,000 Basic Life & AD&D.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Stock options are available to fulltime employees
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Aspiration provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Aspiration's pet policy is Occasional bring your pet to work days.
Relocation Assistance
Our relocation assistance plan offers a maximum reimbursement of $5000.
Professional Development Benefits
Lunch and learns
Aspiration hosts lunch and learn meetings on occasion.
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