Senior Product Manager

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Aspiration is the first VC-backed neobank on a mission to be the leading consumer financial services brand and company focused on sustainability and the environment. At Aspiration, we created the category of sustainable, socially responsible retail consumer finance. We offer unique financial products to let people save, spend, and invest their money in ways that make them more financially secure and align with their personal values. Unlike other financial institutions, Aspiration is committed to building a relationship with our customers based on trust and aligning the customer’s success with our own. Aspiration has raised over $200M in funding to date, and is growing quickly.

As a Senior Product Manager for the Growth team, you will drive strategy and roadmap that propels new customer growth from referrals and new channels. From the first tough points all the way through account sign up, you will create experiences to engage customers and increase conversion. Experimentation and rapid iteration are second nature to you. You’ll rely on both data and instincts to drive your next experiment and grow new channels. 

What You'll Do

  • Drive the ideation, technical development, and launch of innovative growth opportunities
  • Design, implement and analyze A/B tests to optimize the user experience and drive key performance metrics
  • Work hands-on with engineers to implement and build new features and launch new experiments
  • Perform analytical deep-dives to analyze problems and growth opportunities by researching, designing & executing experiments
  • Translate complex analytical concepts and data into implications and action-oriented direction for the product, marketing, and executive teams
  • Be the north star on what matters most and prioritize ruthlessly. Work with cross-functional teams (Product, Engineering, and senior executives) to rapidly execute and iterate
  • Work with stakeholders to prioritize the backlog based on business objectives, on-going data analysis, forecasting, and resource constraints
  • Design and leverage analytics and quantitative analysis to monitor app performance, tune mechanics, optimize conversion, and identify new features to impact KPIs
  • Handle critical, time-sensitive incidents of high impact and perform post-mortem to analyze gaps and identify optimizations to products, policies, and processes

What You'll Bring

  • Bachelor's degree or equivalent work experience in product management
  • 3+ years of product management at an e-commerce or fintech company
  • 3+ years experience driving cross-functional collaboration between product, engineering, marketing, data, and customer success
  • Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
  • Have POV on tradeoffs among these tools/approaches
  • Experience with conversion optimization, A/B tests, and user research
  • Experience with customer acquisition, churn, LTV, ROI, and re-engagement
  • Basic to advanced knowledge of SQL
  • Understanding of the latest mobile and web development technologies and their pros/cons
  • Exceptional analytical skills and attention to detail, with the ability to clearly communicate results and to define the next steps
  • Experience in Segment, Amplitude, and Looker a plus
  • Mobile app and attribution experience a plus

What You'll Get

  • Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm
  • Competitive Salary and Equity Incentives
  • Robust Healthcare Plans (medical, dental, vision)
  • 401K & Unlimited Vacation Time
  • Diverse & Inclusive Culture
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