At GoGuardian, Product Managers are the champions of discovering user problems that need to be solved. GoGuardian’s Product Management Team is given the creative freedom and trust necessary to arrive at innovative and industry-leading solutions, supported by incredible design and engineering teams. We’re a team of passionate creators who believe in the power of education and its ability to impact the future trajectory of our youth.

As a Senior Product Manager, you will be the loudest advocate for your users. You will use your business acumen and in depth understanding of your users’ community to: identify and assess new opportunities, define new features, and enhance our platform. You will drive a cross-functional team to ensure our products are innovative, launched successfully, and ever-evolving to exceed users needs. You will also work closely with your fellow Product Managers, creating opportunities for mentorship and assist in their developmental growth.

We’re looking for someone who thrives in an environment of trust, optimism, and consistent questioning of status quo. We trust our Product Management team to define the future of GoGuardian, and in-turn, the future of our impact on education.

What will I be doing?

• Every decision you’ll make, will be on behalf of your users. You’ll define and carry out the product vision for them and will champion it through the entire organization while also managing tactical initiatives
• You’ll deeply understand the problems that your users are experiencing through research and interaction with customers, and then communicate those problems clearly back to your team
• You’ll receive input and feedback from a wide range of internal and external stakeholders, understand the impact of this work, and then prioritize and deliver it to your team to make sure they are working on the most impactful projects
• You’ll work with members across the organization to think outside of your current roadmap and build a big strategic vision around the future of your product and market, and how it maps to our company vision
• You’ll own large and complex strategic decisions and assess potential acquisition and partnership opportunities
• You’ll constantly measure and share the success of your product and its ability to solve problems through both quantitative and qualitative measures
• You’ll constantly educate, advocate, and evangelize your product initiatives so there is internal awareness and alignment
• You’ll be dedicated to your fellow product managers, seizing opportunities to develop their skill sets and help them with their professional growth, while simultaneously trying to learn from them

What skills do I need?

• You have 5+ years of experience of product ownership/management experience
• You have an advanced ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, and delegate tasks
• You approach problems with a data-driven mindset, building hypothesis and proving their validity with experimentation
• You substantiate any product decisions by proving, or disproving, their validity with experimentation and measurable results
• You can clearly communicate the vision of your product, the roadmap, and the rationale behind them. You’re comfortable making decisions without consensus. You know when and how to equip other business units to further support your product
• You have worked extensively with qualitative customer feedback and stories and quantitative customer data to inform decisions. You’ve conducted user research and orchestrated tests in cooperation with researchers and analysts
• You don’t need explicit direction or micro-managing. You’re self-driven, entrepreneurial, value product team alignment and can use your resources to accomplish your goals on your own
• You’re able to easily switch between thinking creatively and analytically
• You have an understanding of the technical architecture of complex & modern web applications. You’re able to tailor the level of technical communication based on the audience the room
• You have experience of leading and growing Product Managers.

What else will help me succeed?

• You incorporate user impact metrics as part of your success metrics (you do not build just to drive revenue and do not build anything without customer validation)
• You’ve also built products that have failed (and know why they did)
• You have a knack for identifying operational gaps and proposing solutions to fill them
• You have a strong technical understanding
• You value and favor user needs and concerns over your own to inform product direction
• You regularly use data to objectively evaluate ideas and assumptions
• You understand and value the importance of quantitative and qualitative data
• You know when and how it’s appropriate to say “no”
• You possess a passion for education or EdTech
• You are a natural advocate and evangelist, willing and eager to talk about the value of your products to anyone at any time
• College degree preferred

What attitudes and mindsets will enable me to be successful at GoGuardian?

• You are constantly looking for new opportunities to personally grow
• You approach problems with modesty and a beginner’s mindset
• You are collaborative in your approach and are always looking for opportunities to engage peers and other functional groups
• You value diverse perspectives and backgrounds You welcome and apply feedback
• You approach problems with a data-driven mindset, building a hypothesis and proving its validity with experimentation
• You consistently challenge the status quo. You would never implement a tool or process with the reason: “That’s how we’ve always done it”

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns, or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.