Senior Product Manager

| Greater LA Area

As a Senior Product Manager at Criteria, you will be an ambassador for our employee-first culture representing our values of transparency, innovation, hard-work and fun. As the product champion, you will be in a unique position to drive strategy, execution and understanding of our customer-centric solutions with the goal of producing industry-leading products.

Headquartered in Los Angeles, Criteria is a technology company that's changing the way employers find and retain great talent. We are passionate about helping our customers build their highest performing teams using fair and objective science-based processes.

Over 3500 companies currently use our HireSelect product and we are growing quickly. We've been ranked on the Inc. 5000 list of America's fastest growing private companies for four years running, and we've also earned a spot on BuiltInLA's 100 Best Places to Work in Los Angeles 2019.

If you want to know more about what it's like to work here check us out on Glassdoor! Here's a link to our Glassdoor profile: https://www.glassdoor.com/Overview/Working-at-Criteria-EI_IE1146223.11,19.htm

 

What will I be doing?

  • You will be responsible for managing the planning and execution throughout the product lifecycle - from strategic planning to tactical activities working closely with Design, Development/Engineering, Sales, Marketing and Customer Success to ensure revenue and customer satisfaction goals are surpassed.
  • You will own and drive the business plan for the solution, working with key stakeholders to ensure the most effective decisions are reached the solution offering.
  • Every decision you make will be on behalf of your customers. You'll define and carry out the product vision for them and will champion it through the entire organization while also managing tactical initiatives.
  • You'll deeply understand the problems that your customers are experiencing through research and interaction with customers, and then communicate those problems clearly back to your team.
  • You'll receive input and feedback from a wide range of stakeholders, understand the impact of this work, and then prioritize and deliver it to your team to make sure they are working on the most impactful projects.
  • You'll constantly measure the success of your product and its ability to solve problems through both quantitative and qualitative measures.
  • As a self-starter, you'll take full ownership for the success of your product, being scrappy, making hard decisions and filling any responsibilities, when necessary.
  • You'll be dedicated to your fellow product managers, seizing opportunities to develop their skill sets and help them with their professional growth, while simultaneously trying to learn from them.

 

What skills do I need?

  • 5+ years of experience of product owner/management experience building product business cases.
  • Advanced ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, and delegate tasks.
  • Problem-solving with a data-driven mindset, building hypotheses and proving their validity with experimentation.
  • Exceptional communication skills to share the vision of your product, the roadmap, and align the stakeholders on the rationale behind them.
  • Extensive experience with qualitative customer feedback and stories and quantitative customer data to inform decisions.
  • Experience leading and growing more junior Product Managers.

 

What else will help me succeed?

  • You have experience with HR or Talent Management.
  • You have a strong technical understanding of architecture and complex web applications.
  • You are not afraid to fail forward.

 

Benefits

  • Excellent benefits packages that include medical, dental, and life insurance
  • 401(k) with employer match
  • Generous vacation policy
  • Monthly "on-demand transportation" allowance
  • Subsidized gym memberships (the gym is in the next building over and is paid for by your health benefit)
  • Mobile phone discount
  • Quarterly Charity/Volunteer Events including volunteering with the LA Food Bank and Tree People
  • Free lunches and a stocked kitchen (take out Tuesday and Sandwich Fridays help us talk and share ideas)
  • When you come into work you'll frequently get greeted by one of the many Dogs of Criteria (check them out on Instagram: https://www.instagram.com/dogsofcriteria)

 

Click on the "apply" link to upload your resume and take a 5 minute game-based assessment. We look forward to hearing from you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • CodeIgniterFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • TrelloManagement
    • WrikeManagement
    • WordpressCMS
    • HubSpotCRM
    • HubspotLead Gen

Location

Our office is located in the Pacific Design Center, in the heart of West Hollywood.

An Insider's view of Criteria Corp

What's something quirky about your company?

Dogs! Our office is dog-friendly; on any given day you can walk by 6-7 desks and say hello to cute friends. I have a pup myself and it's wonderful to be able to bring him into work with me, knowing he’s not home alone all day. It creates a great work environment, and after a long call there’s nothing more stress relieving than to cuddle with a pup.

Meaghan

Sales Executive

What does your typical day look like?

Come in at 6:30am (don't worry, not everyone starts this early, I work with the East Coast) and respond to any emails and free trials that came in from the day before. Although Criteria has cold brew on tap, I enjoy my walks to a local coffee shop. For the rest of the day I’m either speaking/emailing clients or working on developing the sales team.

Phil

Senior Regional Sales Lead

What makes someone successful on your team?

As a Customer Success Manager, we do pretty much anything and everything for our clients, so there is always a good amount of work to be done. In order to be successful on our team, you have to be a diligent, committed worker, willing to go above and beyond on a consistent basis.

Sabrina

Customer Success Manager

How would you describe the company’s work-life balance?

I love the work flexibility Criteria offers. Everyone in the team is extremely accommodating to each other’s needs and routine. Being a working mother, it has immensely helped me maintain a healthy work-life balance.

Priyanka

Database Developer

What are Criteria Corp Perks + Benefits

Criteria Corp Benefits Overview

Criteria offers a generous benefits package designed to help our employees stay happy and healthy.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Criteria offers 13 weeks of paid parental leave.
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Criteria's kitchen is fully stocked with snacks of all kinds. We also offer cold brew and kombucha on tap, as well as tea and coffee.
Some Meals Provided
Criteria provides catered lunches every Tuesdays and Fridays, along with pizza lunches each month during company-wide product meetings.
Parking
Pet Friendly
We have a dog-friendly office.
Recreational Clubs
Criteria has a couple of clubs, including a book club, softball team, and volunteering committee.
Fitness Subsidies
Criteria offers a fitness subsidy of $185/month for employees to use towards health and fitness.
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Beyond the typical benefits, Criteria Corp offers a couple of additional perks. Criteria is a dog-friendly office, there's cold brew and kombucha on tap, every employee gets monthly Lyft credits, and we get a subsidy for phone/internet bills. The office itself is a perk as well - the floor-to-ceiling windows of our 15th floor office provide unobstructed views of the West Hollywood hills, Century City, and Downtown Los Angeles.

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