Senior Product Manager, Security at BlackLine

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Job Summary

BlackLine's product managers work at the intersection of business, design, and technology. We are passionate leaders and subject matter experts who learn on the fly, find clever solutions to challenging problems, and make decisions that guide BlackLine's long-term strategy. Day-in and day-out, we work with customers and analysts to shape the roadmap, designers and engineers to build products, and sales/services to take our products to market and deliver value for our clients.

Roles and Responsibility (list in order of importance)

The Product Manager serves as the primary owner for a component of BlackLine's Financial Controls & Automation Platform.


  • Research: The Senior Security Product Manager is responsible for constantly gathering information from customers, prospects, peers, stakeholder and other BlackLine teams. They will keep abreast of industry trends, competitive intelligence, market research, and information technology strategies. Research is conducted constantly, through a variety of channels, with an eye on both the specific product(s) that the PM is responsible for and broad, new ideas/concepts. They must produce research documentation and create business model canvas that justifies an investment
  • Roadmap: The Senior Security Product Manager solicits and tracks requests from various stakeholders including the BlackLine community, Support, Sales, partners and internal engineering teams. They create, publish, and maintain both internal and external roadmaps. PMs are responsible for balancing new platform components and features, enhancements, design changes, and defect resolution while ensuring that their engineering team aligns to BlackLine's business objectives. PMs will monitor existing and incorporate new data-driven operational and adoption metrics as part of the roadmap planning process.
  • Feature Design: The entire process by which security features move from idea to reality is owned by the Senior Security Product Manager. PMs create product and development documentation, work with Architecture, Application, and UX/UI teams to refine conceptual models, and consult with Tech Ops, Security, Legal and other internal stakeholders. They are expected to produce detailed requirements documentation which outlines the detailed needs in terms of feature requirements, high level design , inter-dependencies and risks
  • Product Development: The Senior Security Product Manager is a part of the platform team and tasked with delivering on both the security roadmap and supporting the product roadmap, collaborating with Architecture, Platform, and Application teams across Product and Engineering to determine, plan, deliver and support platform components that will provide the foundation for BlackLine Products. PMs will create stories, participate fully in grooming and sprint planning, and help ensure that the team's productivity, code quality, documentation, and output are acceptable. The Security Product Manager will also assist in managing the team by driving adoption, providing feedback, clearing blockers, and ensuring that all work proceeds apace.
  • Subject Matter Expertise: By virtue of their close work with our clients and stakeholders, as well as their participation in the design process, the Senior Security Product Manager is expected to build a deep understanding of the product and market, as well as the fundamentals of accounting, design, and our technology. They will use that expertise in support of other teams, events, and clients. Be able to explain in detail the current security functionality and drive discussion to build new security functionality
  • Leadership: The Security Product Manager is expected to be an informed decision maker who drives projects to a successful completion, always has a vision, and provides leadership for their teams. They are expected to drive cross-functional teams to deliver features and functionality. They should be able to guide other junior team members in performing their task.
    PRODUCT MANAGER DUTIES
  • Drive the vision, strategy, and roadmap to implement security at every layer of our enterprise SaaS product aligned to user needs and overall business priorities and objectives. Ensure that it aligns with the overall security product strategy and company vision, and help our customers succeed.
  • Partner with CISO organization to understand the security posture of our organization and ensure we stay ahead of curve in terms of security needs from our customers.
  • Become an expert on the domain, market, and trends in the space. Evangelize your vision so all stakeholders are aligned, have context and understand where we are going.
  • Engage with security leaders at our top customers, identify opportunities to deliver value, and build relationships to better understand how to serve our users. Represent the customer and bring the customer's voice into the creation process.
  • Manage the roadmap. Make tough tactical prioritization decisions and tradeoffs while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
  • Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
  • Use data to inform decision making. Analyze data for trends and potential customer pain points, and use this to prioritize and inform how to improve the product. Go back to the data when needed to answer questions.
  • Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
  • Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities.
  • Partner with platform architects and engineering teams to deliver compelling solutions that meet the demands of users
  • Work with Cloud Engineering to operationalize some solutions
  • Work with the enablement team to roll-out new security solutions and features to customers and drive their adoption
  • Define performance, adoption and operational metrics and SLAs and track progress
  • Facilitate communication with users and stakeholders ensuring they are informed about roadmap progress and what they can expect in security functionality
  • Present in company conferences as necessary
  • Complete documentation and evangelism of current security functionality
  • Be innovative at work and suggest new solutions to problems by collaborating with others

 

 

 

Required Qualifications

Years of Experience in Related Field:

  • Minimum 5 years enterprise application software involvement with at least 6 years of product management experience
  • Previous experience in security / privacy area in an enterprise SaaS product including but not limited to IAM, RBAC, encryption, data security and network security etc.
  • Experience of building platform features across a product, deep understanding of security needs in an enterprise SaaS product.
  • Prior Engineering experience is preferred
  • Experience with Agile/Scrum
  • Knowledge of modern software application architectures, public cloud technologies (GCP) and engineering patterns and practices.

 

Education: Bachelors degree in a technical field or equivalent and/or demonstrated practical experience

Technical/Specialized Knowledge, Skills, and Abilities:

  • Experience defining product vision and strategy, identifying user personas and use cases, and documenting requirements and specifications
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product.
  • Experience with opensource technologies
  • Able to communicate and work effectively with engineering teams
  • Comfortable working in a fast-paced, agile and collaborative cross-functional environment
  • Able to influence decision-making at all levels
  • Good communicator and storyteller, able to explain technical topics to a non-technical audience
  • Experience in delivering high quality customer-facing experiences related to enterprise software.
  • Familiarity with market and organizational elements of both SaaS and Enterprise-scale Software
  • Understanding of accounting and finance concepts and terminology

 

Other:

  • Excellent written and verbal communication skills
  • Strong leadership skills with a willingness to make decisions
  • Comfort working in both a team environment and in a self-directed role
  • Excellent analytical and quantitative skills
  • Strong attention to detail and accuracy
  • Ability to work under pressure, meet deadlines and prioritize multiple projects simultaneously

Preferred Qualifications

  • Master's degree or MBA
  • Knowledge of modern software application architectures, public cloud technologies (GCP) and engineering patterns and practices.
  • Familiarity with market and organizational elements of both SaaS and Enterprise-scale Software
  • Understanding of accounting and finance concepts and terminology

 

Working Conditions

Work is primarily sedentary in nature and no special demands are required. This role does require periodic travel in order to meet with clients, attend industry events, or support BlackLine-sponsored events.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Company Equity
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees free on-site garage parking.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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