SimplePractice
SimplePractice empowers private practices to thrive.
Santa Monica, CA
Hybrid

Senior Product Manager, Insurance Billing

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SimplePractice is seeking a data-informed Product Manager with a history of creating world-class user experiences that leverage the unique advantages of a platform resulting in powerful workflows, and the seemingly-impossible simplification of burdensome tasks for customers. 

This individual will work autonomously and proactively, leading their own squad focused on taking our best-in-class insurance billing system to the next level. Our insurance claim filing, tracking, and reconciliation system is rooted in the power of simplicity and automation. This all results in alleviating clinicians and clients of the burdensome complexity of insurance.



Initial Responsibilities

  • Identify, define, build, launch, and iterate on insurance billing features that deliver high-quality user experiences for both clinicians and patients 
  • Build, maintain and deliver on a roadmap for our insurance billing system (marketing, customer success, product admin)
  • Manage the relationship with our integrated insurance clearinghouse partner
  • Work autonomously and be able to take ownership of product prioritization decisions
  • Be detail driven and have excellent problem-solving abilities
  • Work closely with product managers, designers, engineers, and other stakeholders to take products ideas from concept to launch
  • Translate a larger strategic vision into a concrete, prioritized plan that can be executed on to deliver an MVP and iterative improvements
  • Apply a combination of qualitative and quantitative research, customer understanding, and product intuition to inform decisions and prioritization
  • Maintain alignment with other building teams, Marketing, Customer Success, and ISC (Information, Security, Compliance) using clear communication and personal accountability



Responsibilities that can be earned

  • Opportunity to expand your ownership to additional product areas
  • Opportunity to grow your squad
  • Opportunity to propose new product initiatives for the company
  • Opportunity to co-define the best ways of working for our product development team



Requirements

  • At least 5 years of experience defining, building and shipping technology products with high-quality user experiences
  • Comfort with ambiguity and breaking down complex problems
  • Capable of synthesizing unstructured data and inputs to inform prioritization decisions
  • Experience conducting interviews with customers to uncover product opportunities
  • Drive to understand underlying problems, test assumptions and iterate on solutions
  • Strong written and in-person communication skills
  • Diligent with documenting and building shared understanding with all team members
  • Takes initiative to drive projects forward within a fast-paced environment
  • Experience with managing large cross-functional projects with technical depth
  • Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
  • Experience with medical insurance billing is a plus



California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). 

Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you: 

  • Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).

We collect the above categories of personal information for the following business purposes:

  • To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures). 

For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected].

 

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What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers. We offer 100% medical, dental, vision plans and an attractive 401k. We also offer generous PTO and wellness perks including an Employee Assistance Program (for mental health counseling, legal and financial consultation).

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Catered lunches in the LA office
Company-sponsored happy hours
Onsite office parking
Garage parking included
Pet friendly
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

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