Zwift
We’re on a mission to make more people, more active, more often.
Long Beach, CA

Senior Product Manager, Esports at Zwift

| Greater LA Area
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Who we are:

We are the fitness company born from gaming. And we’re on a mission to make more people, more active, more often. We make an at home training game that connects cyclists and runners with each other around the world. Launched from the sunny beaches of Long Beach, CA., the Zwift community is active in 195 countries and growing. We’re endlessly positive, relentlessly inventive, and always looking to improve. Sound interesting?

Who we're looking for:

The product management discipline at Zwift is responsible for leading cross-functional teams to execute against our strategy to create a new sport, born from gaming that will make Zwift a household name.

This is a hands-on role where you will primarily partner with the Zwift game, engineering, marketing, and esports team, across operations, media and commercial, to define and bring to life a premiere Zwift esports experience. The ideal candidate will think holistically about esports and understand how to produce compelling gameplay and an entertaining viewer experience.

This position requires individuals that are data driven while still able to creatively solve for and build superior customer experiences. You will design tests to help identify esports experiences that are fun to play, and fun to watch. You’ll gather quantitative and qualitative data to inform the game team’s roadmap. At the same time, you’ll also create a web presence where our audience can follow the stories of our esports competitors, events and leagues, view the race calendar and results. You will build consensus among all stakeholders (both internal and external), own the product roadmap, and are willing to do anything from interpreting analytics to rallying a team of engineers to execute and deliver against firm deadlines. The role will work closely with other product managers, engineering, marketing, finance, and the esports and game teams.

We’re looking for an inquisitive and strategic senior product manager that isn’t afraid to roll up their sleeves to execute. You communicate clearly and can articulate the vision to technical and non-technical groups alike. If this is you, come join our team!

What you'll do:

  • Own the entire product life cycle including ideation, defining key features and requirements, prioritization, communicating key milestones to partners and stakeholders, and executing against the esports product roadmap
  • Work closely with senior management across all functions at Zwift (game, engineering, marketing and esports media and operations) to develop and execute against the esports roadmap
  • Evangelize the esports product vision both internally and externally
  • Serve internal customers by providing reporting solutions and visibility into the roadmap
  • Partner with internal teams to iterate the product and features based on customer feedback
  • Design product features and improvements through a mobile-first lens while continuously testing and iterating in rapid development cycles
  • Build key partnerships with engineering, UX design, research and analytics and third party partners
  • Plan rapid sprints, write user stories and acceptance criteria, lead UAT and QA
  • Define and analyze key metrics to inform decision making and measure success
  • Collaborate with other members of the product management team to continually improve internal processes and overall operations of the team
  • Constantly communicate with the cross functional team as well as senior leadership to set expectations and provide transparency

What we're looking for:

  • 7+ years relevant work experience
  • Bachelor's or advanced degree in product management, design, business, technology or related discipline
  • Proven experience managing a digital product’s full lifecycle, from design, content creation to testing and release
  • Experience owning the product backlog 
  • Ability to lead and influence a cross-functional team and manage the entire project from ideation to execution
  • Self-motivation to deliver results and seek continuous improvement.
  • High attention to detail including proven ability to document requirements and to manage multiple, competing priorities simultaneously
  • Willingness to roll up your sleeves and do whatever it takes to help your team win

Bonus Points:

  • Passion for sports and gaming
  • Experienced Zwifter
  • Experience using Optimizely, Google Analytics, and Amplitude

Top 5 Reasons We Think You'll Love It Here:

  • Great Employee Fitness Program
  • Amazing office location on the 18th floor with a killer view
  • Full benefits package
  • Awesome team of diverse individuals that love what they do
  • Did we mention that we ride bikes and run at work?

Zwift, Inc. is an Equal Opportunity Employer.

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Where we are

Zwift is working from home to ensure the safety of our employees. We are hiring remotely. We have beautiful offices for when it's safe to collaborate.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • iosLanguages
    • androidLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • ReactFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
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What are Zwift Perks + Benefits

Zwift Benefits Overview

Zwift has perks that align to the well-being of the each member of the team, from fitness industry perks and an in-home equipment allowance, to benefits and programs that support modern families and wellness.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 40 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Relocation assistance for qualifying job openings.
Fitness Subsidies
Reimbursement for qualifying fitness events (marathons, triathlons, etc), Zwift membership, and more!
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

An Insider's view of Zwift

What projects are you most excited about?

I’m super excited about all the game integrated features we’ll be releasing to the website. The ability to see all the rides I’ve gone on, share them with friends, and give people ride ons!

Jason

Senior Software Engineer

How do your team's ideas influence the company's direction?

Captivating your audience requires creative technology, which pushes the envelope. With the reward comes risks, and at Zwift our QA team partners with the creatives and development teams to mitigate these risks while keeping the creative vision alive

Brittany

Director of QA

Jobs at Zwift
15

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Data + Analytics
Design + UX
Dev + Engineer
HR
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Head of Total Rewards

Zwift
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This leader will ensure our global total rewards strategy evolves as our business continues to shift and change.  You’re motivated by building, creating, implementing and maturing programs, policies and procedures to support a dynamic growth business.  You can also demonstrate balancing the practical, operational and tactical elements to get things done.  The ideal candidate will have strong technical and interpersonal skills and be driven to do what it takes to contribute in a fast paced, collaborative, start-up environment.

Product Manager, Hardware Integrations

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About the role: Product management at Zwift is a cross-functional, hands-on role.   This role will own the hardware integrations roadmap with the objective of translating hardware outputs into immersive, gamified experiences in Zwift. You will engage with our hardware partners and work collaboratively with game designers, engineers, program managers, analytics and marketing. The ideal candidate requires excellent communication skills to build

Sr. Director, UX

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6 days ago
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About the role: We are seeking a Senior Director, UX to design the user experience across Zwift. The ideal candidate for this role has a passion to understand complex systems, user behavior and motivations and translating them into best in class user experiences that are cohesive across hardware and software. You are a design leader with a track record of building best in class products. You have lead teams to deliver products on time and of the

System Analyst, Community Support

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1 week ago
+47
Demonstrate mastery of the voice and data technologies - and - full grasp of the business needs to implement solutions which provide a high level of quality and efficiency for our department. Perform design, configuration, implementation and maintenance tasks required to optimize the application to best serve the needs of the internal department and ultimately the client community. Implement best practices for scalability, supportability, ease of maintenance, and system performance. Serve as initial point of contact for identifying, troubleshooting, and quickly resolving any service issues with our tools. Analyzes data, identifies root cause, and determines a corrective course of action to prevent issues from occurring again. Works closely with internal customers to coordinate and implement changes. Liaise with the Zwift IT team to comply and align with organizational tools, which maintain and protect our community and company.

BPO Vendor Manager

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1 week ago
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Responsible for overseeing the day-to-day performance of outsourced operations for Community Support, ensuring overall quality levels are being delivered. Build and maintain strong relationships with internal and external stakeholders to properly manage expectations on performance, business requirements and overall service delivery, holding vendors accountable for overall performance execution. Establish and solidify business plans and roadmaps as it pertains to recruiting, hiring, training and product knowledge management (vendor management governance). Act as a central point of communication to disseminate all information necessary for vendor to meet servicing needs in all languages and in all centers. Oversee team of employees who will serve as subject matter experts on complex product and service requests, which are unable to be handled by vendor.

Lead Level Designer

Zwift
Greater LA Area
1 week ago
+47
You are a talented Lead Level Designer who will create AAA gameplay experiences for the world’s most immersive virtual cycling and running platform. You will have deep experience creating levels for top tier action games (preferably racing, running, or other types of persistent movement gameplay for console & PC). You will have experience with diverse controller and hardware systems, a finely tuned sense of responsive and rewarding interactions, and a strong aptitude for both learning and leading. 

Principal Systems Designer

Zwift
Greater LA Area
1 week ago
+47
Design, balance and maintain tuning of the game economy and points & progression ecosystem. Advise and partner with the Game Directors to ensure optimal experience and rewards ramping across all features and systems. Collaborate with product managers, producers, engineers and other designers to ensure that each new feature and initiative maps effectively into the broader game ecosystem. Create clear, actionable design docs & presentations; incorporate insights from peer disciplines. Own system design reviews, iteration process, and presentations to leadership; call out risks and incorporate feedback .

Director, Game Engineering

Zwift
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2 weeks ago
+47
We are looking for a Director of Engineering for our Game Subscription team. You'll be responsible for managing the engineers and front-line managers on the Game Subscription product teams. Reporting directly to the VP of Engineering, you’ll manage multiple engineering managers and ensure they and their teams are successful - measured by continual improvement and overall delivery of business needs. You’ll help cascade best practices for the engineering organization to your teams, as well as look for opportunities for your teams to incubate ideas, find learnings, and share with the broader organization.

Senior Manager, Insights & Analytics

Zwift
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2 weeks ago
+47
Promote data-driven decision making throughout the organization by collaborating with cross-functional partners in product, engineering, strategy, CRM and marketing. Be an analytics translator: identifying business problems that analytics can help solve, guiding technical teams in the creation of analytics-driven solutions to these problems, and embedding these solutions into business operations. Deliver actionable insights and recommendations, and build trusted relationships with key stakeholders to ensure that these insights are acted upon. Partner with product management and engineering teams to define success metrics and provide analysis on the performance of new product launches and feature enhancements. Drive adoption of data, governance and analytics best practices, in pursuit of world-class excellence in analytics. Prioritize your work, and that of your team, to balance delivery of proactive and actionable insights with a timely turnaround on ad hoc requests that support key company initiatives. Be a leader as well as a team player, willing to roll up your sleeves and do whatever it takes to make your projects a success.

Senior Full Stack Software Engineer

Zwift
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2 weeks ago
+47
As a Senior Full Stack Software Engineer, you will be working together with the web, payments, and support teams to build and maintain our customer experiences around our shop, maintaining subscriptions, building our main web destination, and/or supporting customer's needs on Zwift. You will collaborate in cross-functional teams including teammates from our engineering, product, design, operations, and support disciplines. We are looking for someone comfortable in this highly collaborative environment, working with ambiguity, and being an agent of change to help build a world-class experience for our customers. As a Senior Engineer on the team, you will be expected to help mentor the other engineers on your team and help the team make sound technical decisions. You will be measured not only by what you can do but how you make everyone else around you more productive.

Senior Mobile Developer (iOS and Android)

Zwift
Greater LA Area
2 weeks ago
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We are looking for a developer who is proficient in both iOS and Android to help develop and maintain our Zwift Companion app. Your primary focus will be on its development and integration with back-end services and our game application. You will work with other engineers on different layers of the infrastructure.

QA Manager

Zwift
Greater LA Area
2 weeks ago
+47
An experienced Quality Assurance (QA) Manager to join who will be entrusted with managing and building a team of skilled QA Analysts and Testers. Working from our headquarters in Long Beach, CA, you will apply creative testing methodologies that straddle both hardware and software development. You will strategically organize your QA team to offer the best coverage while also maintaining close relationships with our Software and Hardware Engineers, Product Managers, Program Managers, Release Engineers, Customer Support, and Tools teams. You are intrinsically motivated to listen and deliver high quality experiences to our community of users, otherwise known as Zwifters! 

Producer, Game Subscription

Zwift
Greater LA Area
2 weeks ago
+47
Manage the work systems that deliver the core Zwift video game experience to customers in-game as well as its mobile companion app and web presence. Run point on portfolio initiatives in partnership with Product Management for teams that deliver against all key areas of the subscription product. Build and maintain relationships with internal development teams and stakeholders involved in delivering our community and events roadmap, keeping all parties accountable to delivery timelines and schedules. Steward development process for teams using applied expertise in agile, lean approaches to planning and projection. Serve as a primary conduit for team-level communications and planning across our Long Beach, Rio, and London offices. Own team-level development process artifacts and events across a variety of tools including JIRA and Monday.com.

Sr. Game Engineer

Zwift
Remote
2 weeks ago
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Implement player facing features that ship on a regular basis, including player code, AI, UI, and Sound. You would be working on a custom engine by using C and C++.

Architect, Web

Zwift
Remote
2 weeks ago
+47
Provide technical leadership and mentorship to software development teams. Provide architecture, design and implementation expertise of consumer facing web site products with enterprise integration. Work closely within tight-knit cross-functional teams to build high traffic, responsive, mobile first properties that deliver a great experience globally. Determine technical dependencies and deliver detailed technical designs to stakeholders and fellow engineers. Optimize web application components for maximum performance. Work with engineering and product managers to scope and plan projects.