Senior Product Manager (Digital Greetings)

| Santa Monica

 

Hallmark Labs is a subsidiary of Hallmark Cards, Inc based in Santa Monica, California.
We currently operate two digital subscription services, Hallmark Movies Now and
Hallmark eCards, as well as ongoing initiatives in personalized, print-on-demand
greeting cards. We are a diverse team of innovators, creators and influencers
leveraging Hallmark’s deep experience in creating meaningful connections and
progressing it into the digital age with cutting-edge technology.
Are you great at what you do and passionate about your work? Are you honest and
accountable?
Are you a self- motivated, go-getter that likes to have fun?
If so, you are in the right place.

 reqid: 29662 

Sr Product Manager - Digital Greetings

 

Are you passionate about bringing products to market that customers love - that will create emotional connections between people? Do you agree that small everyday actions can have big positive impacts? Are you a product and project management guru who moves fast and likes to have a big impact? 

 

Job Description
 

The Product team at Hallmark Labs, Digital Greetings are looking for a passionate, talented, and experienced product expert who will dig into the details to ensure that implementation meets expectations. You will work cross functionally to keep multiple teams on track while building web and mobile app experiences that help our customers form deeper connections with friends and families.

 

This job includes the following responsibilities:
 

  • Execute on product roadmap for Hallmark Digital Greetings and ensure that it meets market needs and business objectives. Be able to clearly communicate what is in the roadmap and why; understand what benefits the work is expected to confer on the business; anticipate what risks need to be managed / mitigated / prevented.
  • Work cross functionally to prioritize, lead, coach, support, and inspire as needed to support new initiatives. 
  • Gather technical and business requirements and translate them into clear and defined user stories for that are actionable for our developers.
  • Define flows and create wireframes
  • Identify dependencies and be able to prioritize work accordingly and then communicate it effectively.
  • Work with 3rd parties / external agencies and collaborators as needed.

 

Who we think would be a fit…
 

We are looking for someone who thrives on the technical aspects of product management to bring successful products to market. You might have worked at large top name companies, but you prefer small nimble companies with tight knit cross-functional teams that focus on getting stellar products to market quickly. You have the skills and experience, but you still love to learn - and you want to work with super talented folks to build great products

 

Basic Qualifications:
 

  • 5+ years of experience managing multiple concurrent products. With a proven track record of building consumer facing, responsive websites and native mobile apps.
  • 5+ years of experience working cross functionally with design, engineering, marketing, operations and data teams.
  • 5+ years of experience preparing presentations and presenting to various stakeholders, including executive leadership.
  • 3+ years of experience analyzing quantitative and qualitative data from various sources.
  • 2+ years leading a product relying on API services and a CMS.

 

Preferred Qualifications:

 

  • Experience with wireframing, diagramming product flows, and creating product requirements of a technical nature.
  • Experience with micro-service architecture.
  • Experience creating, running, and analyzing user testing scenarios and implementing changes based on data and user feedback.
  • Experience working in a fast-paced environment; working at consumer-facing technology companies; subscription-based services with e-commerce experience strongly preferred.
  • BA/BS in Business, Technology or related fields or equivalent professional experience preferred.

 

Application Instructions...

 

To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. Individual file size attachment limit is 10 MB.

 

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, education verification and satisfactory reference and background checks.

 

This is a progressive role that will be filled at the level based on the skills and experience of the selected candidate.

LIVE WELL:
Excellent medical benefits
401(k) match up to 5%
Life insurance policy for every employee, at no cost
Fitness reimbursement
Cell phone and home internet reimbursement
Carpool and parking pass cash-out program
Generous maternity/paternity leave
Employee assistance programs


REFUEL:
Fully stocked kitchen with fresh fruit and delicious snacks and beverages
Monthly catered lunches
Soft serve machine 24/7
Great eateries close by, oh, and we’re near the beach!


WORK HAPPY:
Massage chairs and bicycles
Onsite free parking
Company events
Flexible PTO
Flexible work hours/work from home
Professional development
Education reimbursement

Hallmark Labs is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

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Technology we use

  • Product
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement

Location

3130 Wilshire Boulevard, Santa Monica, CA 90403

An Insider's view of Hallmark Labs

What’s the vibe like in the office?

We keep it very down to earth here at Hallmark Labs; we know how to balance our work and our personal lives. And we certainly take time to celebrate our employees: we are in the celebrations business, after all. Our ability to step back once in a while to value our shared experiences make us unique.

Gareth Linnard

Talent Acquisition and Retention Manager

How do you collaborate with other teams in the company?

I think we're pretty good as a team at finding common ground and communicating our opinions. Everyone on the team comes with a unique background, so naturally we will have different takes for every problem. I think everyone respects each other enough to say their piece and know that eventually we will come to an agreement.

Andrey Zeynalyan

DevOps Engineer

How does the company support your career growth?

I’ve had the opportunity to attend conferences, leadership trainings and workshops to develop my technical skills, build my network, and develop professionally. I also get to provide this for my team and send them to trainings and other opportunities every chance I get. I feel lucky to work for a company that promotes my professional development.

Brandon Neal

DevOps Manager

What is your vision for the company?

For everyone at the company, I want to challenge them to be better professionals and make them feel they are learning and contributing every day, but they should also feel proud that their investment of time, effort and intellect helps millions of consumers live a more meaningful and connected life.

Albert Lai

Senior Vice President and General Manager

How do you empower your team to be more creative?

As a leader, I believe it is my responsibility to ensure that everyone on my team is enabled and supported. I take great care to clearly communicate not just the “what” and “how,” but the “why,” which I believe is the most important aspect in what we do.

Jeff Allen

Vice President of Operations

What are Hallmark Labs Perks + Benefits

Hallmark Labs Benefits Overview

LIVE WELL:
Excellent medical benefits
401(k) match up to 5%
Life insurance policy for every employee, at no cost
Fitness reimbursement
Cell phone and home internet reimbursement
Carpool and parking pass cash-out program
Generous maternity/paternity leave
Employee assistance programs

REFUEL:
Fully stocked kitchen with fresh fruit and delicious snacks and beverages
Monthly catered lunches
Soft serve machine 24/7
Great eateries close by, oh, and we’re near the beach!

WORK HAPPY:
Massage chairs and bicycles
Onsite free parking
Company events
Flexible PTO
Flexible work hours/work from home
Professional development
Education reimbursement

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Flexible PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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