At BlackLine, our success hinges on developing and maintaining industry-leading business solutions that hundreds of thousands of users across the world rely upon. A key success component is the highly collaborative and market-facing nature of our Product Management team. Product Management is responsible for guiding products through the software development lifecycle including analyzing, positioning, promoting, and tailoring our solutions to both new and existing customers. They work closely with creative and talented engineers, designers, and marketers to help design and develop solutions that improve companies overall financial close process. 

As Product Manager – Systems, you will work cross-functionally to advance core platform concepts by connecting the business and technical worlds. From leveraging new and existing technologies to diving deep into feedback from some of the most recognized brands in the world, you will create buy-in for product vision across internal and external stakeholders that includes both customers and partners alike. The ideal Product Manager – Systems possesses a solid technical understanding of enterprise applications, customer-/market-oriented requirements understanding, project management expertise, and great interpersonal skills for coordination with engineering and business teams across the globe.
Responsibilities:

• Partner with engineering, architecture, and product design to define technical and user interface requirements
• Work closely with Agile teams to ensure incremental and finished products align with product vision and market demands
• Translate business needs into product requirements that provide clear, concise, and prioritized direction to the engineering team
• Strong analytical skills to define and understand data and metrics to influence product roadmaps and priorities
• Perform market, competitor, and customer research to identify and capitalize on trends, new technology, and regulatory/compliance changes
• Ensure BlackLine solutions promote simplification, accuracy, and an increasingly higher level of productivity for users
• Solicit and track feature requests from various internal and external stakeholders
• Maintain and prioritize product roadmap and backlog, ensuring that new products and enhancements are consistently refined and validated
• Help manage and share product knowledge via BlackLine Community, release notes, internal training, and customer webinars
• Participate in sales and marketing activities including customer roundtables, sales demonstrations, and user conferences
• Serve as a subject matter expert on BlackLine core system modules including assisting with internal training, Support team education, and product marketing efforts.

Qualifications:

• 2-4 years enterprise software involvement with 1-2 years of product management experience
• Bachelor's degree in Computer Science, Computer Engineering, or equivalent work experience in business/accounting or technical fields
• Proficient with Agile methodologies including Scrum and Kanban
• Strong familiarity with enterprise Cloud applications and underlying technical infrastructure (distributed systems, APIs, licensing models, accessibility, data import/export)
• Excellent organizational, written, and verbal communication skills
• Ability to gather and transform business requirements and market needs into successful product strategy inputs
• Develop roadmap priorities, create user stories, and maintain/refine the product backlog
• Work closely with both business and technical resources
• Collaborate across multiple internal stakeholder teams (TechOps, InfoSec, CloudOps) to gather and rank competing priorities
• Strong attention to detail and accuracy
• Ability to work under pressure, meet deadlines, and prioritize multiple projects simultaneously in a dynamic, high-growth environment
• Proficiency in Microsoft Office
• Familiarity with agile enablement applications (Jira and Productboard preferred)
• 10-20% travel to customers and company/industry events as required