FabFitFun
Hybrid

Senior Product Manager - Member Experience

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FabFitFun is one of the world's fastest growing ecommerce and digital media companies, delivering everything a woman needs to feel great from the inside out -- both digitally and physically through our seasonal subscription box.

We are seeking a Senior Product Manager to join our Box & Member Experience team, which oversees core digital membership offerings including box-related features (such as our Customization program) and member-only flash sales. As an early member of our growing Product team, you will have the opportunity to drive major impact for the company by leading high visibility initiatives that improve the overall customer experience while moving the needle on key metrics.

What you’ll do:

  • Own product lifecycle from initial conception to launch, this means defining product requirements, creating wireframes, writing specs, and working closely with Engineering and Design to build, design and launch features against a planned release schedule
  • Define key success metrics and leverage data to make decisions quickly and iteratively
  • Drive the product vision, roadmap and strategy for your product area and/or subset of features; ideate on new features and bring fresh ideas to the table
  • Work closely with other Product Managers to solve business challenges, manage feature dependencies and maintain architectural integrity
  • Coordinate with stakeholders from across the organization to understand and prioritize needs while serving as an advocate and resource for Product
  • Execute Product responsibilities related to core business operations working regularly with Operations, Marketing and Customer Service teams

What you’ll bring:

  • Bachelor’s degree in Computer Science, Business, or related field required
  • 3+ years of product management, business strategy, finance or consulting-related experience
  • Ideal candidate NEEDS to be a self starter who can take on and execute projects with little direction
  • Must be comfortable working in a dynamic, fast-paced environment with many live operational demands
  • Team player - we’re a tightknit team and do what it takes to get things done!
  • Strong project management skills, able to work on multiple projects at the same time and meet time-sensitive deadlines
  • Excellent problem solving, analytical thinking, and communication skills
  • Excellent Excel skills
  • Bonus points if you have: 
    • Basic coding in HTML/CSS, PHP, Javasccript, etc.
    • Photoshop or equivalent
    • Experience with WooCommerce, Magento, or equivalent a plus
    • SQL / data analysis

What you’ll get:

  • Opportunity to lead high visibility initiatives to improve customer experience 
  • Ability to work on features used by hundreds of thousands of subscribers 
  • Amazing benefits including medical, dental, vision, FSA, and 401k
  • Unlimited PTO
  • Catered meals, kitchen stocked with great snacks and drinks
  • Free FabFitFun subscription and and quarterly credit in the Add-Ons store
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What are FabFitFun Perks + Benefits

FabFitFun Benefits Overview

Amazing benefits including medical, dental, vision (+ Pet insurance!)
401K & Matching
Open/Flexible PTO policy - we trust our employees to manage their time
Donation matching program
Free FabFitFun subscription and quarterly credit in our e-commerce Add-Ons store
Monthly cell phone stipend

Culture
Volunteer in local community
Partners with nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Covered through Nationwide - 90%
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Partner with BrightFunds to allow the company to match up to $500 per employee annually for approved donations and organizations
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some meals provided
Catered lunch weekly on Tuesday! Supplemental Catered meals also available throughout the month
Company-sponsored happy hours
Onsite office parking
Paid parking available for all of our employees
Pet friendly
Dog friendly office and right across the street from the West Hollywood dog park! You will find bowls and treats throughout the office.
Relocation assistance
Fitness stipend
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Generous compensation package and extensive benefits. 12 weeks’ paid parental leave. Free FabFitFun subscription and tons of beauty freebies! Daily impact on personalizing the FabFitFun member experience.

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