Product Manager - International

| Hybrid
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About Ruggable

Ruggable is a Los Angeles-based e-commerce company disrupting the $5B rug industry. Our patented 2-Piece Rug System has a removable top layer that can be washed in a home washing machine, offering a stylish and convenient solution for families, pet owners, and busy individuals. We are a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and a great team fueling our growth. This is an opportunity to get in on the ground floor of a rapidly growing e-commerce startup.

We are looking for a Product Manager who will oversee the design, development, launch and iteration of Ruggable’s international sites. The International Product Manager will be a foundational member of the International team and serve as a key player in Ruggable’s international expansion. The International Product Manager will report directly to the Director of International, with a dotted line to the Director of eCommerce.

What You’ll Do:

  • Play an integral role in defining the technology strategy for Ruggable’s international sites
  • Partner with front-end and back-end engineers to manage the integration of eCommerce and Operations APIs
  • Oversee planning, execution, testing, and overall success of technical projects related to international launch
  • Work closely with the eCommerce team to launch new products and features for international, test their performance, and iterate quickly
  • Serve as a leader and contributor to projects, including some coding, code reviews and problem-solving

What We’re Looking For:

  • Bachelor’s degree in computer science, engineering, business or related field
  • 5+ years of product management experience at a consumer tech company
  • Experience working with and understanding API capabilities
  • Experience working with eCommerce platforms, especially Shopify, is strongly preferred
  • Exceptional communication skills, with ability to collaborate with engineers, designers and functional stakeholders
  • Experience writing specifications and partnering closely with technology teams
  • Ability to define success criteria for testing and product acceptance
  • Working knowledge of GraphQL and REST API capabilities
  • Experience understanding and analyzing data pipelines, algorithms and automated systems
  • A passion for international business; experience with international rollout is a plus
  • Exceptional critical thinking skills and a strategic approach to problem-solving
  • An analytical mindset with strong attention to detail
  • Self-starters who thrive in a fast-paced, unstructured environment
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • typescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • React.jsLibraries
    • Node.jsLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AWS RedshiftDatabases
    • AWS LamdasDatabases
    • AWS SMSDatabases
    • AWS GlueDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RAnalytics
    • SQLAnalytics
    • TableauAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • ShopifyCMS
    • KlaviyoCRM
    • YotpoCRM
    • KlaviyoEmail

Location

Following Ruggable's rapid growth, we have expanded into three different office locations within about a mile of each other in the South Bay area.

An Insider's view of Ruggable

What’s the vibe like in the office?

There's a very "driven" feeling in the office. Everyone is trying to put out excellent work and keep pushing the product and the company forward. At the same time, everyone is gracious and big ego's are not common. There is an attitude of perpetual growth and learning at every level.

Allison

Graphic Design Manager

What projects are you most excited about?

I'm most excited about projects that we're undertaking to enhance our Customer Experience. Some of the most immediate projects are expanding the different channels we communicate with customers on including phone and chat. We're also looking into standing up more self-service customer friendly tools so customers always know their order status.

Benny

Customer Experience Director

How has your career grown since starting at the company?

Ruggable’s culture lends itself to entrepreneurial go-getters looking for rapid career growth. Team members are given a ton of autonomy and trusted to deliver value. Once you prove yourself, your scope and responsibilities grow quickly. I joined as an individual contributor, and one year later I’m leading a large team as Director of Core Product.

Therese

Director of Core Product

How do you empower your team to be more creative?

I find the best way to foster creativity is, ironically, to provide a healthy set of constraints and guiding principles. This creates a tremendous amount of focus and problem solving around the limitations in creative ways. It's like providing the outline of a coloring book and giving your team access to and ownership over all the colored pencils!

Linda

Chief Marketing Officer

What are Ruggable Perks + Benefits

Ruggable Benefits Overview

We value our team members as much as we value our customers. Here are just some of the benefits we offer for being part of our team:

Strong Company Culture
Fun Team Events
Career Growth Opportunities
Casual Dress Code
Emphasis on Work/Life Balance
Employee Discount

Culture
Partners with nonprofits
Ruggable sponsors animals through Face4Pets, provides rug donations through A Sense of Home and Chicago Furniture Bank, and plans to plant 100,000 trees in 2020 through One Tree Planted.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Ruggable promotes a work-life balance by allowing employees a flexible work schedule that includes flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
First Friday Yoga, Peloton Online subscription
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Our kitchens are always fully stocked with the latest snacks, a robust coffee/espresso/tea bar, and ever-changing LaCroix flavors.
Some meals provided
Ruggable's tradition of monthly Food Truck Tuesdays are paired with a rotating list of local LA food trucks (including In-N-Out!).
Company-sponsored happy hours
We host monthly company-wide happy hours to socialize and wind down with our Ruggable family.
Onsite office parking
Free parking on-site at our offices.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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