Product Manager, Construction (Aspire)

We're Aspire, a ServiceTitan company
We're Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Acquired by ServiceTitan in 2021, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you'll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that's been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their company. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.
Ready to make your career move?
We are looking for a Product Manager to lead the direction of our core product by working with our clients and internal stakeholders to drive the product roadmap. The Product Manager will oversee upcoming initiatives to improve how clients use the core product to manage and track construction projects. The candidate should have a background in both product management and knowledge or direct experience with construction projects or industry. This position reports to the Manager of Product Management.
What You'll Do:

• Own the roadmap for key Aspire products; scope and prioritize development based on business and customer impact
• Gain a deep understanding of the customer (including customer segments and user personas), conduct frequent user testing with UI/UX team on lightweight prototypes
• Understand the construction industry and the challenges that construction professionals face. This includes understanding the different types of construction projects, the different roles involved in construction, and the challenges each role faces
• Identify and prioritize the needs of construction professionals. This includes understanding the pain points construction professionals experience and the features and functionality that would make their jobs easier
• Utilize various methods to gather constant feedback from clients, service teams, sales & marketing
• Work with product leadership to shape market strategy, and ensure that product development furthers strategic goals
• Influence product pricing and positioning strategies
• Work closely with engineering teams and product owners to ensure accurate forecasting and efficient allocation of resources
• Coordinate product launches, including working with sales and marketing on messaging for content, collateral, and demos, and with customer success for education, training and roll-out

What You'll Need:

• Previous experience in Business to Business (B2B) product management, business strategy/analytics (e.g. consulting), technical development, or analytics-heavy customer success
• Knowledge or direct experience with construction projects or industry
• Strong problem-solving skills, at both strategic and tactical levels
• Comfort with uncertainty, complexity and ambiguity
• Passionate about delivering excellent product experiences
• Skilled at working effectively with cross-functional teams
• Strong ability with tools including: basic data tools (e.g. excel), rough wireframing tools (e.g. Balsamiq), project/product management tools (e.g. aha!, Jira)
• Experience with or willingness to learn tools, like: Jira, Confluence, product analytics tools (e.g. GoogleAnalytics, Pendo), higher-fidelity prototyping tools (e.g. Figma, Invision, Marvel)
• Ability to present solutions to stakeholders and influence outcomes
• BS in computer science, engineering, marketing or relevant prior work experience

Where You'll Work:
Our headquarters is located in Chesterfield in St. Louis County; however, some local positions will be remote until the time is right to return to the office while other roles are more office-based. Fully remote employees will stay remote.
Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.